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Online Resumes with "Voice Response"
System Engineer
SUMMARY: * CRM implementations and CTI including: Genesys, Virtual Hold, Symon, Witness, Telephony@Work, Intervoice, Web Sphere and Rockwell, Edify, GVP 8.x IVR systems.
Tags for this Online Resume: Call Center, Documentation, Integrate, System Testing, Test, Interactive Voice Response, Siebel, AVAYA, Customer Relationship Management, Request for Proposal
Director, Business Development
SUMMARY: telecom and manufacturing markets. In both markets, quickly became the top producer, and maintained that status after walking in not knowing anything about the market. Known for never giving up to close a sale. Continuously use my creativity to find new leads, to enhance marketing initiatives, and most importantly, to organize contracts so both sides win. SALES
Tags for this Online Resume: Microsoft SMS, Sms, Security, Sales, Automation, Management, Pbx, Interactive Voice Response, Voice, E1
Sales Manager
Tags for this Online Resume: Networking, Advertising, Business Development, Business Development Manager, Cold Calling, Customer Relationship Management, Interactive Voice Response, Recruiting, Retail, Forecast
Software Engineer - 4 Years of Experience - Near 30274
CAREER SUMMARY A competent Information Systems Professional, Enterprise Architect and IT Project Manager with supportive communication and collaboration talents. A proven 11+ year track record in leading strategic deployments, and initiatives in information technology, financial, telecommunications, and petroleum industries with: * Six (5) years of Microsoft SharePoint solutions development, deployment, migration, and imple...
Tags for this Online Resume: Management, Business Analysis, Documentation, Interactive Voice Response, Microsoft, Microsoft Sharepoint, SharePoint, Sharepoint Technologies, Voice, Microsoft Access, Data Analyst, Data Scientist, Business & Data Analyst
Customer Service Manager
Tags for this Online Resume: Documentation, Help Desk, Interactive Voice Response, Management, Project Management, Support, System Conversions, Technical Support, User Documentation, VMS
Customer Service Manager - 17 Years of Experience - Near 45044
Director, Call Center Operations * Planned, organized, directed and coordinated all department activities for centralized scheduling and the off-site messaging function for seven medical center locations. * Lead and directed a 166 seat call center, answering 1.2 million calls annually. Scheduled 863,000 patient appointments. * Enforced the Valid License Action Plan submitted for insurance services clients are in place in th...
Ideal Companies: Anthem, Humana Companies with a need for call center expertise.
Tags for this Online Resume: Customer Service, Automatic Call Distribution, Interactive Voice Response, Call Center Management, Staff Training and Development, Online Systems Implementation, call center, customer service, Training, Scheduling, Customer Service training
SVP Engineering & Support Operations
My mission is to engage with companies wanting to further professionalize their operations so they can realize their goals of stimulating innovation, improving quality, and delivering products and services on spec and on time with efficiency, sustainability, and balance.
Tags for this Online Resume: Operations, AWS, GoogleCloud, SaaS, PaaS, IaaS, Infrastructure, containerization, orchestration, DevOps, SRE, agile, QA, CI/CD, Software Engineering, Engineering Operations, Startups, Executive Management, Support
Clinical Data Management - 3 Years of Experience - Near 66216
A Clinical Data Coordinator in an academic research institute proactively committed to
Tags for this Online Resume: Clinical Research, Interactive Voice Response, Research, Voice, Collection, Query, Bank Deposits, Complaints, Credit Card, Customer Service
Director, Business Development
Tags for this Online Resume: Benefits, Pharmaceutical, Cardiovascular, Medical, Patient Care, Sales, Staffing & Recruitment, Interactive Voice Response, Medical Devices, Project Management
Project Manager - 20 Years of Experience
AREAS OF EXPERTISE * * IT Project Manager/Technology Delivery Manager * Infrastructure Technology Migrations * SD WAN Migrations * Life Cycle Process Creation * Voice and Data System Design * Solutions Planning & Engineering * IP and SIP Technology * Unified Communication * Voice Messaging * Hospitality Solutions * IVR Applications Design * Technical Presentations and Demonstrations * Voice Technical Support Engineering * W...
Ideal Companies: Verizon, Cisco, AT&T
Tags for this Online Resume: Communications, Computer Telephony Integration (CTI), Data Communications, Desktop Computer, Email, Engineering, Gateways, Infrastructure, Interactive Voice Response, Management
System Engineer
SUMMARY: CRM implementations and CTI including: Genesys, Virtual Hold, Symon, Witness, Telephony@Work, Intervoice, Web Sphere and Rockwell, Edify, GVP 8 .x IVR systems.
Tags for this Online Resume: Call Center, Documentation, Integrate, System Testing, Test, Interactive Voice Response, Siebel, AVAYA, Customer Relationship Management, Request for Proposal
Telecomm Specialist - 6 Years of Experience - Near 95623
Detail oriented IT professional with a penchant for process improvement. * 25+ years of experience delivering individual user and enterprise-wide solutions. * Thirst for understanding next-gen technology and how it may benefit the organization. * Ability to interface positively and influentially with management, staff and customers. Expertise * Customer Satisfaction * Maintenance and Support Management * Vendor Relations * ...
Ideal Companies: 1964
Tags for this Online Resume: Telecommunications, Automotive, AVAYA, Call Center, Computer Telephony Integration (CTI), Desk Top Support, Desktop Computer, Genesys, Information Technology, Interactive Voice Response
