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Online Resumes with "User support"
Help Desk Specialist - 10 Years of Experience - Near 53072
QUALIFICATIONS SUMMARY CERTIFICATION AND TRAINING * APPLE: Mac OS X Support Essentials 10.6 * Duane Maas, Apple Certified Trainer * Implementing & Supporting Microsoft Windows XP Professional/Windows 7, Windows 8 and 10. * Citrix * Audio Visual Equipment setup and Support * Learning Solutions, Microsoft Gold Certified Partner * Implementing Managing & Maintaining Windows Server 2003 Network Infrastructure Services * Word Ad...
Tags for this Online Resume: Help Desk Support, Citrix, Gateway, Information Technology, Security, Support, Active Directory, Adobe, Adobe Acrobat, Apple, End User support, customer service
Project Manager - 16 Years of Experience - Near 94402
Summary An IT Project Manager with more than 15 years of experience bringing people, process & project management skills together to successfully implement business & IT projects. Specializing in PMO setup, PM process training, PM metrics (KPIs) and reporting. Expert at setting up and managing project schedules using both PMLC and SDLC phases with either Waterfall or Iterative methodologies. Effectively use critical paths a...
Tags for this Online Resume: User Support Processes, Local Area Network, Management, Process Improvement, Personal Computer, Project Management, Compliance, MS Office Suite, MS Project, Metrics, SharePoint, Audits
System Administrator - 2 Years of Experience - Near 77407
Summary MICROSOFT CERTIFIED SYSTEMS ADMINISTRATOR with extensive network technical experience in the IT field, emphasizing network administration and Server support. Excellent problem solver with strong communication, and interpersonal skills. * Diagnosis and Troubleshooting * LAN and WAN Administration * TCP/IP * Active Directory * Client-Server Technology * DNS/DHCP * Microsoft Clustering * Virus Prevention * Desktop Supp...
Tags for this Online Resume: Desk Top Support, Desktop Computer, Router, Systems Administrator, Troubleshooting, Microsoft, Servers, Dell, Disaster Recovery, Hewlett Packard, VMware ESXi
Developer - 11 Years of Experience
Experience Summary: * 11+ years of total experience in Business Requirements Analysis, Data Integration, Data Warehouse/Data Marts, Business Intelligence, ETL, Dimensional Data Modeling, Coding, Development, Testing and Implementation with RDBMS and non RDBMS. * 10 years of experience using Informatica in designing and developing ETL mappings and scripts using Informatica Power Center 9.6/9.5/9.1/8.6/8.5/8.1/7.1/7.0. * 3 Ye...
Tags for this Online Resume: ETL, Extract Transform Load Tools, Informatica, Power (Os Enhancemnt Tool, SAP, Services, Customer Relationship Management, Management, Business Requirements, Requirements Analysis
Lead Developer - 15 Years of Experience - Near 43081
Tags for this Online Resume: Product Development, Application Developer, End-user Support, Research and Development, Database, Systems Integration, SDLC, Business Operations, FileMaker Pro Developer, Web Development, Bussiness Intelligence, Team Leader
Computer Programmer - 7 Years of Experience
SUMMARY OF QUALIFICATIONS As a Programmer Analyst dedicated ten years to a public company in Montevideo, Uruguay where implemented x-Bases applications, networking, hardware and software update, and user support. Fast learner, eager to keep learning, and excited to become part of a development team. Oriented to detail, self-starter with good programming habits can work as part of a team or independently with minimal supervi...
Tags for this Online Resume: Clipper, Cobol Programming Language, Compensation, Data Entry, Legacy, Microsoft COBOL, Pascal Programming Language, Payroll, Turbo Pascal, Active Server Pages
ERP
PROFESSIONAL SUMMARY Proven ERP specialist with 9+SUMMERY years' experience implementing ERP software and supporting and assisting in analyzing Business Processes. Experience in problem solving to provide user support and resolving conflicts. Professional, creative, flexible with proven analytical skills. Diversified skills include client relations, presenting software, project management, and administrative support.
Tags for this Online Resume: Accounting, Cost Accounting, Customer Relationship Management, Enterprise Requirements Planning, Manufacturing, Business system Analyst, ERP
Manager - 20 Years of Experience - Near 84062
QUALIFICATIONS * 16 years of end-to-end technology acquisition and implementation efforts. * 16 years negotiating contracts and managing third-party relationships, risks, and responsibilities. * 14 years performing technical, operational, and business project management. * 12 years of direct end-customer, support, advocacy, and consulting. * 12 years as a leader formalizing enterprise product, service, technology, and opera...
Tags for this Online Resume: Applications, Software, Support, Application Development, Management, Services, Vendor Management, Banking Industry, Program Manager, Project Management
Application Support - 8 Years of Experience - Near 75181
Summary: * Developed and implemented processing tools that enhance daily and operational function for the I/T community and the end users. * Provided technical assistance to PMO managers, Business Analysts, Incident Control Managers (ICM), systems user support to programmers and customer support to end-users. * Performed project task and assist on a detailed technical level to ensure task and day to day functions are comple...
Tags for this Online Resume: Management, Ca7, Production Support, Disaster Recovery, EDI, Electronic Data Interchange, IBM, IBM MVS Operating system, Idcams (Data Mgmt Utility, Microsoft Access, Tivoli, Mainframe Batch
Business Analyst
Summary: Seven years of Business Analysis experience with in-depth knowledge of business processes in health care, banking and financial industries. A thorough understanding of the Software Development Life Cycle (SDLC), Iterative development cycle, UML, RUP, SOA, JAD, Water fall, Agile (Scrum and Test plan) Methodologies. Knowledge in various concepts such as requirement gathering, possess a detailed-oriented nature with e...
Tags for this Online Resume: HyperText Markup Language, Microsoft Office, Microsoft PowerPoint, Microsoft SQL Server, Microsoft Visio, Structured Query Language, Unified Modelling Language, VISIO, SDLC, Test, People Soft
Customer Service Manager - 15 Years of Experience - Near 48092
Areas of Expertise * Client Retention
Tags for this Online Resume: Call Center, Customer Service, Quality Assurance, Test, Documentation, End-user Support, Information Technology, Support, Training, Development Initiatives
Network Administrator - 10 Years of Experience - Near 36526
CAREER FOCUS__________________________________________________________ Dynamic and versatile Information Technology Professional with incredible people skills accompanied by an extensive background in IT since 1992. Proven IT professional with experience in data driven environments as well as established operations leveraging expertise in organization, computer networking, and problem solving to provide exceptional user sup...
Tags for this Online Resume: Adobe, Blade Servers, Cisco, Cisco Switches, Citrix, Microsoft Office, Pc, PC Support, Personal Computer, SAP
