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Online Resumes with "User support"
Application Support - 18 Years of Experience - Near 91205
SUMMARY OF QUALIFICATIONS In-depth experience in directing effective programs that safeguard assets while minimizing costs. Being proactive and thinking outside-the-box are the fundamental preferred principals and process. Experienced in PII, Privacy and Security Complance. Highly analytical and organized with records of accurately managing complex systems, multiple locations, and external resources. Executive and Operation...
Tags for this Online Resume: Project Management, Systems Adminstrations, Technical Support, Records Management, Customer Support, Applications, Blackberry, Desktop Applications, Desktop Computer, Disaster Recovery, Entertainment, Lotus Notes 4.6, Test
Architectural Drafter
Profile Computer aided design experience encompassing all phases of design/drafting, project administration, training, sales, and network application support. Qualifications CAD Administration: Effectively manage, plan, and organize direct man-hours, training, material, equipment and costs of multi-disciplined CAD Design Work Packages for major R & D construction projects. Evaluate, track and analyze manpower costs and sche...
Tags for this Online Resume: NOC, SOC, Architectural, Roofing, 3d modeling, Accounting, Adobe, cad tools, autocad, revit
Service Engineer - 10 Years of Experience - Near 98008
Career Objective To obtain the position of a consultant and counsel the organization to prepare a strong customer database. To ensure strong and loyal relationship with the present and new customers. Profile Summary: Having 11+ Years of IT experience that includes experience in all phases of Service Engineer. I consistently display tremendous commitment to my assignments by using my ability to learn new processes and proce...
Business Analyst - 16 Years of Experience - Near 24017
Project: Visio PVCS Version Manager Tracker MS Project Word Excel PowerPoint UML RAD RUP MEGA Websphere Business Modeler Metastorm Skills Summary * 15+ years Business Analysis, Requirements Management, Process Engineering, Technical Writing, Project Management and full lifecycle software development management in diversified roles as Business Systems Analyst, QA Analyst, Technical Writer, Documentation Specialist and QC Spe...
Tags for this Online Resume: CMMI, Systems Analyst, Lotus, IBM, Integrate, Adobe Photoshop, Advertising, dBase, Lotus Notes, Public Relations, process engineer
System Administrator
Active Directory Microsoft Exchange VMware vSphere 5.0 -5.1 Solar Winds Network System Monitoring Server and Network Management Critical Systems Support Desktop Management Messaging Services Client Relations and End-User Support Disaster Recovery and Business Continuity.
Tags for this Online Resume: Infrastructure, Routers, Systems Administrator, Video, Video Conferencing, VMWare, Cabling, Cisco, Cisco Routers, Disaster Recovery
Help Desk Specialist - 11 Years of Experience - Near 30127
SUMMARY Financial, Technical and Service Desk professional with 25 years of experience in managing key areas of accounting and financial software systems including procurement and contracts. I have a proven record of accomplishment implementing and troubleshooting financial and procurement software systems. Works well independently, or in a group setting providing all facets of computer help desk support such as training, t...
Tags for this Online Resume: Documentation, Financial, Help Desk, Integrate, Integration Testing, Management, Test, Assessments, Distribution, Financial Management
Help Desk Specialist - 20 Years of Experience - Near 93063
Summary Eighteen years of professional experience in hardware and software installation, troubleshooting and resolving technical problems, configuring and upgrading hardware/software systems, servicing network equipment and providing overall user support to their satisfaction. Active Directory to manage day-to-day activities such as profile adds/deletes and password resets.
Tags for this Online Resume: Microsoft Windows, Connectivity, Dell, Microsoft Windows 7, Microsoft Windows XP, Pc, Personal Computer, Windows 7, Install, Windows XP
Technical Trainer - 13 Years of Experience - Near 80923
Experienced with SAAS and/or cloud based solutions * Supported large system CRM/ERP implementation and integration. * Suppoted creating solutions based on business requirements and related business processes * Support the Program Team in maintaining change requests, and supporting documentation. * Support the Program Team in creating weekly status reports for the client. * Provide end-user support within the clients existin...
Tags for this Online Resume: Program Manager, Training, Assessments, Instructional Methods, Management, Microsoft PowerPoint, Project Management, sheets, Electronic Warfare, Software
Network Engineer - 18 Years of Experience - Near 76148
Professional Summary A highly organized, self-disciplined Information Technology/Security Professional who possesses excellent interpersonal and leadership skills with a drive to serve customers as individuals through expert knowledge, problem-solving and the ability to view every customer as a valued individual with unique needs, expectations and learning styles. Proven expertise in designing, building and installing appli...
Tags for this Online Resume: Leadership, Connectivity, Desktop Computer, End-user Support, Infrastructure, Lan/Wan, Local Area Network, Networking, Quality Assurance, Reliability, Cybersecurity, Cyber Security, Security
Manager
DISTRICT TECHNOLOGY COORDINATOR * CHADWICK MILLEDGEVILLE CUSD 399 * 2013 - Received 2 Navy Achievement medals for above and beyond performance while serving in 2 forward operating areas. Participated in Operation Iraqi Freedom III (8 month deployment) EricHernandez@outlook.com 309.716.0515 WWW.LINKEDIN.COM/IN/ERIC-HERNANDEZ
Tags for this Online Resume: Management, Project Management, Wireless, Infrastructure, End-user Support, Information Technology, Support, Leadership, Windows Administration, Server Admininstration, Network Administration
Programmer Analyst - Near 75686
SUMMARY OF QUALIFICATIONS Experienced in systems development, database design, software applications, and user support with multi- disciplined industries. I have experience in COBOL, DB2 on MAINFRAME, CICS, DESIGN1 CASE TOOLS, Microfocus COBOL, Unix environment, Visual Basic 6.0, ERwin, UML, XML, Rational Rose, Oracle Developers Suite, Oracle Designer, Unix Platform, Oracle Forms (v4.5,6.0 & 9i), Oracle Reports (v2.5), Noet...
Tags for this Online Resume: Management, User Documentation, Documentation, Oracle, Oracle Database, Database, Mining, System Analyst
Network Security Engineer - 10 Years of Experience - Near 49254
QUALIFICATIONS * Customer Service ACCOMPLISHMENTS Summer & Fall 2016 Deans List Cyber Defense Team - Baker College of Jackson CompTIA Security+ - In process Multiple eRecs - employee recognition by peers
Tags for this Online Resume: Microsoft Windows 7, SOC1, Support, ACLS, SOX (Sarbanes Oxley), Audit Research and Remediation, IT Security Risk, Active Directory, Identity and Access Management, Compliance Documentation, Business Processes, Standards Compliance, Citrix, Remote User Support
