QUALIFICATIONS * Customer Service ACCOMPLISHMENTS Summer & Fall 2016 Deans List Cyber Defense Team - Baker College of Jackson CompTIA Security+ - In process Multiple eRecs - employee recognition by peers

Highlights:

• Microsoft Windows 7
• SOC1
• Support
• ACLS
• SOX (Sarbanes Oxley)
• Audit Research and Remediation
• IT Security Risk
• Active Directory
• Identity and Access Management
• Compliance Documentation
• Business Processes
• Standards Compliance
• Citrix
• Remote User Support