Experienced with SAAS and/or cloud based solutions * Supported large system CRM/ERP implementation and integration. * Suppoted creating solutions based on business requirements and related business processes * Support the Program Team in maintaining change requests, and supporting documentation. * Support the Program Team in creating weekly status reports for the client. * Provide end-user support within the clients existing environment while implementing their new environment. Experienced with SAAS and/or cloud based solutions * Managed client engagement services and solution implementations. * Performed technical / systems analyst for multiple projects at any given time. * Responsible for supporting technical and testing groups in root cause analysis of system defects. * Modeling the system using: Use case diagrams, component diagrams and deployment diagrams.

Highlights:

• Program Manager
• Training
• Assessments
• Instructional Methods
• Management
• Microsoft PowerPoint
• Project Management
• sheets
• Electronic Warfare
• Software