Description
Summary MICROSOFT CERTIFIED SYSTEMS ADMINISTRATOR with extensive network technical experience in the IT field, emphasizing network administration and Server support. Excellent problem solver with strong communication, and interpersonal skills. * Diagnosis and Troubleshooting * LAN and WAN Administration * TCP/IP * Active Directory * Client-Server Technology * DNS/DHCP * Microsoft Clustering * Virus Prevention * Desktop Support * User Support * Group Policy * Preventative Maintenance * Backup * Citrix * Microsoft Hyper-V * ISA Server * Microsoft Office * Windows Server 2012 * Installing and Upgrading Servers * Windows Server 2008 * VMware vSphere Areas of Expertise * Microsoft Certified Systems Administrator with extensive experience with 2003, 2008 and 2012 Administration * Developed and implemented server and networking standards and procedures to simplify network environment and troubleshooting. * Installation of Windows Server 2008 and 2012, VMware vSphere ESXi, Hyper-V * Troubleshoot server hardware issues such as boot problems, blue screens, source application performance problems and determine root cause of hardware resource constraints. * Demonstrated high quality, results-driven, prompt, and professional customer service and support that instilled confidence with IT concerning technical advice and directions. Network * Create and close problem and change tickets in Remedy ITSM * Training and Mentoring New Team Members * Converted older Environment to a new Virtual environment on VMware ESXi for DMZ GRID project. * Conducted disaster recovery and application failover testing of tier 1 applications ensuring that all critical applications met DR compliance. Experienced with computer hardware including personal computers and servers. * Installation of Servers * Imaging of desktop and laptops * Performed full system tape backups and emergency tape recoveries * Created and maintained user logins and passwords * Assisted in the installation, configuration, and management of a LAN * Maintained Lotus CC Mail and Microsoft Exchange 5.5