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Online Resumes with "User Support"



Help Desk Specialist

EXPERIENCE SUMMARY Experienced IT Technician with more than 20 years of experience with providing exceptional end user support. I have an extensive background with hardware and software support of desktops, laptops, wireless devices, hardware and software. I quickly learn and master new technology. I am equally successful in both team and self-directed settings, and proficient in a range of computer systems and tools.

Tags for this Online Resume: Cisco Phones, HP, HP LaserJet, Local Area Network, Microsoft Windows OS, Microsoft Windows NT, Pc, PC Technician, Personal Computer, Cabling, Hardware Upgrade, PC Imaging, Active Directory, Customer Support, I.T. Support, Desktop Support, VPN, Android, IOS, Point of Sale, PC Troubleshooting, Laptop Troubleshooting, Remedy, Service Now, Dameware Utilities, Remote Support

Human Resource Training Specialist - 11 Years of Experience - Near 94605

Tags for this Online Resume: Management, End-user Support, Services, Support, EMR, Medical, Medical Records, Microsoft Access, Instructor

ERP - 20 Years of Experience - Near 30040

AREAS OF EXPERTISE * IT Strategy Development * Systems Integration * Program Management * Sourcing/Vendor Management * End User Support * Process Optimization * Agile / Waterfall * Budget Maintenance * SAP ECC & Business One * Oracle EBS 12 * TEM

Tags for this Online Resume: Support, Help Desk, Interactive Voice Response, Management, Audit, Billing, Voice, SAP, Information Technology, Oracle

Project Manager - 20 Years of Experience - Near 20164

Experience Summary Mr. Swystun has over 30 years of technical expertise, particularly in the Enterprise Architecture and Data Architecture focus areas. Throughout his career, he has supported a number of IC, DoD, Government, and commercial clients. Mr. Swystun has also taught university level Database, Data Modeling, and Certified Oracle courses during which time he published over 20 technical articles on those subjects. Mr...

Tags for this Online Resume: Support, Architect, Consulting, Database, Security, D.O.D., Data Architecture, Dba (Database Admin), ETL, Extensible Markup Language (XML), DoDAF, sql

Network Administrator - 20 Years of Experience - Near 48430

Career Summary I am an IT Professional who has (5) five years of experience with SolarWinds. My background includes Network Control Center Operations, Network Monitoring using SolarWinds, user support, systems installation, repair, maintenance, troubleshooting, problem resolution with a track record for diagnosing problems and consistently delivering effective solutions. I have excellent communication skills and have the ab...

Tags for this Online Resume: Cisco, Cisco Certified Network Associate, Communication Skills, Excellent Communication Skills, Information Technology, Install, Local Area Network, Management, Monitoring, Networking

System Administrator - 20 Years of Experience - Near 80814

Familiarity with NetApp and PURE storage * Fluent in web services such as Apache and IIS (including website redirects, vanity URL's, securing websites with SSL) * Patching of systems via Shavlik Patch Mgmt * Administer and Maintain Citrix XenApp systems Project Support * Support new projects including sys admin support, change requests, designs and transition plans Systems and End User Support * Work all tickets in ServiceN...

Tags for this Online Resume: Microsoft, Microsoft Exchange, Networking, Wide Area Network, Cisco, Wireless, Firewall, Microsoft Windows NT, Wireless Network, Accounting, agile, software, html

Network Administrator - 20 Years of Experience - Near 77339

SUMMARY OF QUALIFICATIONS * Microsoft Operating Systems: Workstation XP-10 Professional, Servers NT-2016 Standard, Data Center/Enterprise. IIS. Complete understanding of Active Directory and best practices when applying proper sharing of network resources, scripting, and hierarchies. * Backup: Complete understanding and experience in planning, supporting, and maintaining disk to disk backup from laptops, desktops, remote an...

Tags for this Online Resume: Troubleshooting, Active Directory, Applications, sql

Project Manager - 15 Years of Experience - Near 94565

Key Qualifications * Possess great technical and analytical skills and have proven results completing projects to their set goals. * Results-oriented professional delivering I.T. Project Management solutions for over 17 years, while being able to align project scope to specific business requirements. * Enthusiastic and dynamic leader who is able to motivate and integrate teams to perform at their highest level, involving st...

Tags for this Online Resume: Management, Project Management, Application Development, Application Support, Beta Testing, Business Requirements, End-user Support, Microsoft Windows 7, Software, Software Development

Computer Operator - 20 Years of Experience - Near 53719

QUALIFICATION SUMMARY * Committed IT professional with over 22 years of expertise in data processing troubleshooting, 24/7 helpdesk support, staff training, and workflow scheduling. * Well-developed technical acumen coupled with ability to grasp and implement new concepts, methods, and technologies. * Established communication with a variety of constituents from end users to upper-level management and team members to build ...

Tags for this Online Resume: Front range, batch processing, client server, as400 I-series, control-m, mainframe, end user support, it jobs, computer operator, data center support, Technical Support Specialist, IT Production Control Associate, IT Support, Computer Tech, cherwell

System Administrator - 10 Years of Experience - Near 33611

SUMMARY OF QUALIFICATIONS IT Professional with key skills as: PC SUPPORT PROFESSIONAL TECHNICIAN & NETWORK ADMINISTRATOR Extensive and diverse technical experience emphasizing network administration, PC support, and end user support and training. Excellent problem-solver with strong communication and teamwork skills. Reputation as a dependable and resourceful employee with the ability to manage large-scale deployments, reso...

Tags for this Online Resume: Active Directory, Documentation, Microsoft, Microsoft Active Directory, HP, Management, Services, Microsoft Windows, Account Management, Compaq

Programmer Analyst - 20 Years of Experience - Near 43123

PROFESSIONAL SUMMARY: * Over 20 years of IT experience, ranging from Mainframe Legacy Systems to Client Server environment and Enterprise Asset Management. * Excellent Project Management and Leadership skills. * 6+ years of Maximo Technical and Functional Development and user support with Maximo 6.2.1 and Maximo 7.x as an IT consultant. * Experience with Maximo Application Customization using Automation Script with Jython/P...

Tags for this Online Resume: Systems Development, Leadership, Legacy, Database, Extensible Markup Language (XML), sql, javascript, html, COBOL, Mainframe, Maximo, Java

Program Manager - 20 Years of Experience - Near 20147

Summary Accomplished Senior Program Manager with more than 20 years of experience within large, diverse organizations. Expertise in DOD and Commercial Program initiatives, successfully delivering large, complex, programs, and often requested to turn around underperforming programs. Experienced in internationally based assignments in Europe, Asia, and the Middle East. A natural communicator, effectively liaising at all level...