QUALIFICATION SUMMARY * Committed IT professional with over 22 years of expertise in data processing troubleshooting, 24/7 helpdesk support, staff training, and workflow scheduling. * Well-developed technical acumen coupled with ability to grasp and implement new concepts, methods, and technologies. * Established communication with a variety of constituents from end users to upper-level management and team members to build agreement on workable technical solutions. * Demonstrated outstanding ability to work in a fast-paced, multi-platform environment with a proven record of working efficiently while unsupervised, independently, or in a group setting.

Highlights:

• Front range
• batch processing
• client server
• as400 I-series
• control-m
• mainframe
• end user support
• it jobs
• computer operator
• data center support
• Technical Support Specialist
• IT Production Control Associate
• IT Support
• Computer Tech
• cherwell