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Online Resumes with "User Support"



Help Desk Specialist - 8 Years of Experience - Near 22554

Summary Result-driven IT Professional experienced in providing technical support to end-users and solving computer or network issues. Skilled in performing installation, troubleshooting, repair, and maintenance of computer systems, hardware, peripherals, and telephony. Ability to setup new users via Active Directory and provide user privileges based on their role and responsibilities. Excellent verbal and written communicat...

Tags for this Online Resume: Customer Service, Security, Infrastructure, Legacy, Hardware/Systems, Help Desk, Active Directory, Cisco, End-user Support, Microsoft

Information Technology Manager - 14 Years of Experience - Near 27587

Tags for this Online Resume: Audit, Business Analysis, Business Analyst, Clarify, Disaster Recovery, Distribution, Documentation, End-user Support, Security, Support

System Administrator - 20 Years of Experience - Near 01534

SUMMARY OF QUALIFICATIONS Principal Systems Engineer with over 20 years of Windows and Citrix experience in end user support, network configuration, installation, and configuration of various operating systems and hardware for 2 Fortune 500 corporations. Skillful problem solver with strong analytical, troubleshooting, and development skills. Proven track record in identifying problems for in-house and third-party hardware a...

Tags for this Online Resume: Citrix, Citrix XenApp, Configure, IBM, Infrastructure, Install, Powershell, Publications, Security, Server Builds, it jobs, vb scripting

Business Analyst - 5 Years of Experience - Near 58701

QUALIFICATIONS Motivated, progressive, results-oriented information technology professional with a history SUMMARY of driving outstanding IT solutions in the end-user support and client services industries. Recognized for consistent and proven success at introducing out-of-the-box thinking and problem solving analysis improving processes, systems and methodologies currently in place and exceeding business goals and client e...

Tags for this Online Resume: Business Analysis, Business Analyst, Risk Assessment, Financial, Financial Services, Management, Quality, Services, Statistics, Technical Requirements

Project Manager - 20 Years of Experience - Near 33314

QUALIFICATION SUMMARY IT Infrastructure Architect & Project Manager Specialist with 24+ years of work experience, specifically in the design, implementation, and operation of networks, telecommunications services, IP telephony system, Microsoft operating systems, design and implementation of data centers, user support second-tier "call center." Ability to communicate effectively with managers at all levels and to successful...

Tags for this Online Resume: Project Management, Services, Management, Security, Infrastructure, Microsoft, Microsoft Exchange, Microsoft Office, Microsoft Project, Microsoft Project Server, sql

Manager - 20 Years of Experience - Near 60061

SUMMARY OF QUALIFICATIONS Management professional working in the Governance area of IT for 16 years. Diverse experience includes Washington Mutual as Regional Duty Manager Processes reporting Daily status for multiple date centers. Presented to CIO and staff daily, responsible for performance and service at (Downers Grove & Vernon Hills and one Wisconsin data centers (Milwaukee). * Developed policy for Change, Problem, CMDB...

Tags for this Online Resume: Asset Management, Management, Process Improvements, NOC, itsm, change managemant, SACM, Problem management, CSI, Process Architect

Team Leader - 17 Years of Experience - Near 94565

Key Qualifications * Possess great technical and analytical skills and have proven results completing projects to their set goals. I am research-oriented, have good judgement and am a great facilitator. Excel at making teams collaborate better and think of creative and unique solutions to problem-solving. * Results-oriented professional delivering I.T. Project Management solutions for over 17 years, while being able to alig...

Tags for this Online Resume: Management, Project Management, Application Development, Application Support, Beta Testing, Business Requirements, End-user Support, Software, Software Development, Supervisor, Cross-functional teams, Software Development Life Cycle, Healthcare Industry, Financial Services Industry, Infrastructure Deployments

Business Analyst - 18 Years of Experience - Near 08854

SUMMARY: * Business Analyst / Project Manager/ IT Trainer, Solutions analyst and technical communications professional with more than 15 years in the IT industry. * Significant IT Infrastructure (ITIL), application certification and packaging website API and web service specification, web campaign development, Support of actuarial professionals with exhibits and implementation with back end database support, CRM (Salesforce...

Tags for this Online Resume: Use Cases, Data Analysis, P&C, Management, Rational Unified Process, RUP, Training, Unified Modelling Language, WebFocus, Cobol Programming Language

ERP - 10 Years of Experience - Near 33606

Professional summary: SAP MM/SD : 8+ years SRM-MDM : 2+ years CRM : 2+ years SAP ERP implementation and support : 2+ years ABAP : 1+ years BW, SolMan : 1+ years

Tags for this Online Resume: SAP, SAP MM module, SD, Documentation, Pricing, Sales, Technical Requirements, Technical Documentation, End-user Support, End-user Training

Business Analyst - 20 Years of Experience - Near 49464

PROFESSIONAL SUMMARY Innovative EDI Business/Systems Analyst bringing 16+ years of experience in ERP/EDI implementations, process enhancements, problem solving and technical user support.

Tags for this Online Resume: Billing, EDI, Electronic Data Interchange, Business Strategies, Supply Chain, System design, Data Entry, Packaging, Support, Edi Coordinator, sql, it jobs

Help Desk Specialist - 20 Years of Experience - Near 11580

Professional Summary As a Supervisor/Team Lead bringing extensive call center experience in inbound, outbound and blended environments. Strength in training and development, client relations and problem solving. Exceptional customer care professional who addresses inquiries and resolves problems as they arise. Exceptionally capable Computer User Support Specialist with over 20 years practice troubleshooting complex end-user...

Tags for this Online Resume: Gateway, Diagnostic Tools, Support, Technical Documentation, Technical Support, Best Practices, Documentation, Remedy, Security, Team Lead, it jobs

Actuarial Analyst, software tester and User Support

Software tester and user support of said software. Also documenter for how to use the software.

Tags for this Online Resume: Support, Actuarial, Data Analysis, Valuations, Software, Documentation, Software Development, customer service