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Online Resumes with "User Support"



Business Analyst - 21 Years of Experience - Near 03062

SUMMARY Successful Procurement Professional with proven expertise providing support for multiple Procurement Applications. Strengths include Business and Technical knowledge, combined with creative problem solving skills. Ongoing support includes Global Contracts and DocuSign eSignature adoption, Analysis Reporting, Supplier Performance Management, Supplier Information Management and Sourcing Modules in SAP/Ariba Upstream C...

Tags for this Online Resume: Management, Oracle Parallel Server, Adobe, Applications, Ariba, Asset Liability Management, Audit, Audit Compliance, Business Intelligence, Business Management

Software Engineer - 21 Years of Experience - Near 46383

SUMMARY A Certified Scrum Master and SAFE Scrum Master who is resourceful, detail-oriented, dedicated IT professional with demonstrated experience in servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, Agile, Scrum, Kanban, Scrum ceremonies as Scrum Master. Additional proven proficiencies include project management, programming, SDLC, schedule management, migrati...

Tags for this Online Resume: Inventory, Kronos, Kronos (Labor Mgmt Sys), Payroll, Gathering Requirements, Requirements Gathering, SDLC, Team Lead, Health Insurance Portability And Accountability Act, CICS

Vice President - 15 Years of Experience - Near 92882

Accomplished professional with proven ability to successfully direct client support services, operations management, Call Centers, and projects with an international footprint. Expertise in building, optimizing and leading end user support teams with proficiency in employee development, the creation of internal/external communications, and challenging the status quo with innovative solutions to improve client service, enha...

Tags for this Online Resume: Vice President, Client Service/Support, Call Center, Project management, Re-engineering, Operations, Help Desk, Service Now, Policy & Procedure, Employee Development, Remedy, Cross Functional Leadership, Program Development, Customer Service, IT Operations, Emergency Response Team Initiatives, Team Leadership & Mentoring, Performance Measurement, Voice of the Customer, Resource Alignment & Optimization, Business Analysis, IT Manager, Client Service / Support Management, Executive Director, Website Start-up, Proactive Professional, management, proactive, leader, Manager, Management, Business Analyst

Help Desk Specialist - 0 Years of Experience

Qualifications: Over 20 years of background and responsibilities that include: 1 Over $15,000 in Yellow Pages Listings and Web Solutions sales in 6 weeks 2 Troubleshot WAN/LAN and configured Gateway routers and DSLAM using REMEDY Tracking Systems, Telnet, Starkeeper, Cascade and remote training sessions with Field Engineers for SBC Advanced Solutions. 3 ISO 9000 development and training of technical staff for updating Inter...

Tags for this Online Resume: Microprocessors, Dec, Internet, Intranet, Quality, it jobs, Slots, Arcade

Network Engineer - 10 Years of Experience - Near 33637

QUALIFICATIONS QUALIFICATIONS EXPERTISE EXPERTISE QUALIFICATIONS EXPERTISE EXPERTISE CAREER HIGHLIGHTS CAREER HIGHLIGHTS VENTUS NETWORKS 2010 - PRESENT Implementation Engineer Achieved success on multiple diverse projects. Primary role includes Project Management, Implementation, Life Cycle support, technical support, implementation of processes pertaining to project improvement. * Liaison between Senior Management and Clie...

Tags for this Online Resume: Support, Transitions, End-user Support, Management, Microsoft Windows, Microsoft Windows NT, Novell, Novell Netware, Pc, Personal Computer

System Engineer - 13 Years of Experience - Near 93650

Ideal Companies: Endsight

Tags for this Online Resume: Desk Top Support, Desktop Computer, End-user Support, Management, Network Management, Networking, SharePoint, Sharepoint Administration, Sharepoint Technologies, Support

Project Managers

COVER LETTER: I am writing in response to your advertisement for a position with your Technology team. After reading your job description, I am confident that my skills and my passion for technology, operations that supports new business or reduces cost and / or revenue are a perfect match. In my career, I have specialized in transforming business processes with product and back office support. While I was with InterCall we...

Tags for this Online Resume: Back Office, Business Process Management, Cisco, Consulting, Cyber, Cyber Security, Email, EMC, IBM, Information Security

Legacy System Programmer - 20 Years of Experience

Summary of Experience: Over the past 38 + years I have been involved in all aspects of the Systems Development Life Cycle (SDLC) through planning, Analyzing, designing and developing, testing and both system and user support. Supervised the operations and programming department for over 15 years as the company grew. Helped develop Inventory control, Payroll processes, Sales reporting and Corporate standards for Regional off...

Tags for this Online Resume: Audit, Database, Annuity, CIO, DMSII, Forth Programing Language, Management, Programming, Government, Test

Network Administrator - 7 Years of Experience - Near 75038

COVER LETTER: ATTN: Recruitment Manager and/or Staff, It appears that my professional qualifications and career interests are applicable to your current and future needs. Therefore, I am submitting this letter to express my desire to obtain a Security Operations Center Analyst position. Let me assure you that my previous employers and my tenure with Network Operations Centers as my position as a Lead Computer Operator has p...

Tags for this Online Resume: linux, software, it jobs, Management, Documentation, Support, Connectivity, Batch Processing, Microsoft Active Directory, Oracle

System Administrator

CAREER SUMMARY: Server / Desktop, LAN / WAN, Management / Administration / Optimization. Dedicated and Personal End user support. Internet Perimeter Edge (Customer Facing) Optimization.

Tags for this Online Resume: Cisco, Citrix, HP, Internet, Management, T1, Video, Documentation, IBM AS/400, Infrastructure

Help Desk Specialist - 15 Years of Experience - Near 63114

PROFESSIONAL SUMMARY * IT Professional with IT Support Engineer and Developer Support experience. * Skilled with infrastructure development support, and proficient as a PC Analyst providing end-user support and repair. * Works well in independent and teamwork environments. * Excellent verbal and written communication and interpersonal skills.

Tags for this Online Resume: Dos, End-user Support, Ethernet, Hub, Information Technology, Microsoft DOS, Netbeui, Netbios, Pc, PCS, citrix, AD, support, troubleshooting

Technical Writer - 15 Years of Experience - Near 21044

PROFILE I am a creative, energetic, and insightful director of instructional design, senior instructional designer and media producer with over twenty years of experience having produced numerous compelling educational, informational, and entertaining video programs, animations and e-Learning programs. I am dedicated to producing, professional and entertaining e-Learning, instructional video and interactive content that imp...

Tags for this Online Resume: Management, Logistics, Project Management, Support, Account Manager, Business Development, Consulting, Focus, Lead Generation, Market Research, Instructional Designer