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Online Resumes with "Troubleshooting Issues"
Senior Customer Experience Manager
Profile * Outstanding reputation for generating and building long-term business relationships * Harnesses customer data and leverages new technology to deliver personalized and integrated customer journeys * Resourceful and flexible with strong interpersonal, communication, and organizational abilities * Experience leading, directing, and guiding global virtual work teams and navigating cultural challenges * Highly organize...
Tags for this Online Resume: Business Intelligence, Process Improvement, Customer Relationship Management, Digital Channels, Chat, Account Management, Vendor Management, Customer Loyalty, Agile Project Management, SDLC Project Management, Operations, Customer Success, Business Requirements, Global Help Desk, IVR Technology, Customer Experience Trends, Customer Insights, Customer Empathy, Digital & Voice Channels, Customer Facing, Voice of the Customer, Customer Journey Mapping, Program Management, Training, Customer Touch Points, Customer Interactions, Optimization, Wireless Devices & Services, Mobility Management, Telecom Expense Management, Leader, Maximizing Engagement, Interaction Improvements, Complex Issue Tracking and Resolution, Strong Communicator, Enhance Business Value Propositions, Multi Channel Support Strategies, Customer Experience Principles, Continuous Improvement, Closed Feedback Loop, Customer Experience Strategy, Design, & Delivery, Cross Functional Management
System Administrator - 8 Years of Experience - Near 08873
SUMMARY * Around 8+ years of Experience as a salesforce administrator with strong Object Oriented Analysis, designing and programming technical skills including 6+ years of extensive experience in Salesforce.com CRM and Force.com platform with proficiency as administrator and developer. * Salesforce Certified force.com Developer (Admin 201 and Dev 401). * Proficient in all phases of SDLC like requirements gathering, analysi...
Tags for this Online Resume: HyperText Markup Language, Applications, Cascading Style Sheets, CSS, Javascript, Data General Eclipse, Eclipse, Eclipse IDE, Integrated Development Environments, APEX
Software Engineer - 2 Years of Experience - Near 60007
Professional Summary * Having 2+ years of experience in development of web and Enterprise applications using Java and J2EE Technologies. * Hands on experience in core java, JDBC, servlet, Hibernate, JSP, JavaScript and jQuery. * Experience in using spring framework and struts. * Developed and deployed Front End components (UI) using JS, JSF, JSTL, JavaScript, Angular JS, jQuery, AJAX, HTML, DHTML, HTML5, XHTML, JSON, CSS3 f...
Tags for this Online Resume: Web Services, Java Programming Language, Java Server Pages, REST, Servers, Services, Structured Query Language, Struts, Use Cases, Web, javascript, software, html, c++, java, sql
Help Desk Specialist - 4 Years of Experience
PROFESSIONAL SUMMARY: * Over 4+ years of experience in designing, developing, and maintaining web and client/server applications using Microsoft Technologies. * Expertise in asp.net framework with great proficiency in creating applications using Win Forms, Web Forms, ASP.NET, C#.net/VB.NET, ADO.NET, XML, AJAX toolkit, Cascading Style Sheets (), JavaScript, WCF, WPF, IIS7.0, SQL Server 7.0 / 2000 / 2005 /2008, LINQ and Visua...
Tags for this Online Resume: Microsoft SQL Server, Microsoft Visual Studio, MVC, SDLC, Services, Software, Software Development, Stored Procedures, Structured Query Language, Triggers
Help Desk Specialist - 7 Years of Experience - Near 02301
Summary of Qualifications Promote optimal performance, reliability, and security across core business systems * Results-driven professional offering a progressive, seven-year career in information technology. * Repeated success directing IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery. * Expertly manage technical support operations, dili...
Tags for this Online Resume: Microsoft Windows 7, Windows 7, Desktop Computer, Microsoft Windows, Security, Active Directory, Documentation, Help Desk, Information Technology, Leadership
Educational Administrator - 20 Years of Experience - Near 91326
Results-driven professional offering a progressive, nineteen-year career in information technology. Expertly manage technical/helpdesk support operations, diligently troubleshooting issues to identify root causes and prevent recurrence. Intentionally provide excellent customer service and support to all clients, establishing long-term professional relationships. Diligently provide quality teaching, training, coaching, and m...
Tags for this Online Resume: Local Area Network, Software, Science, Microsoft Windows, Support, Technical Support, Documentation, Electronics, Leadership, Microsoft Access, Student Advising, Teaching, Training, General Office Skills, Microsoft Office/Office 365, Helpdesk Support, Customer Service
Manager - 13 Years of Experience - Near 27519
and Leading Network migration activities such as switch port turn ups LAN WAN and VLAN migrations - Brussels to Wynyard UK. (Time frame - 18 Months Budget- $ 5 Mil). Managed migration of load balancers / firewalls and Application migrations -VIPs/WIPs. (Time frame - 3 Months Budget- $ 1 Mil). Facilitated Physical and logical Decommission of Netscaler and load balancing devices - GTM and LTM. Coordinated SAS Environment Inst...
Tags for this Online Resume: Active Server Pages, Services, Microsoft Windows, Applications, Configure, Networking, Active Directory, DHCP (Dynamic Host Configuration Protocol), File Transfer Protocol, Linux, project management
Software Engineer - 6 Years of Experience - Near 22041
Professional Summary: * Around 6+ years of experience in Manual, Automation testing the Client/Server, distributed web, Mobile and Mainframe applications. * Expert in deriving QA Estimates, QA Design, Development and Maintenance (Creating Test Plan, Functional Test matrix, Test Scripts, Test Scenarios and maintaining the scripts). * Experienced in understanding System specifications, Functional, Technical requirements, Test...
Tags for this Online Resume: Integrate, Integration Testing, Java Programming Language, Microsoft Excel, Microsoft Office, Microsoft SQL Server, Microsoft Windows, Oracle, Regression Testing, Structured Query Language
Programmer Analyst - 15 Years of Experience - Near 43615
Major Accomplishments * Responsible for recruiting and hiring 9 people within 3 months to meet resource demands on multiple projects with aggressive timelines. * Needed to quickly assess skillsets to define project teams, assign duties and make adjustments as needed. * Responsible for the onboarding of all team members including training them on the company, all policies and procedures, and projects. * Functioned as IT Lead...
Tags for this Online Resume: Application Development, Application Projects, Application Support, Applications, Attention to Detail, Business Analyst, Business Requirements, sql, c#, agile, Configuration Management, Project Management, SSIS, Dynamics AX 2012
Network Engineer - 5 Years of Experience - Near 08830
Professional Summary: * Overall 5 years of experience in Switching, Routing and Firewall Security, including hands-on experience in network support, installation and analysis for a broad range of LAN / WAN/MAN communication systems. * Worked on installing, configuring, and maintaining Cisco Switches (2900, 3500, 3700, 6500,6800 series) and Nexus 3000, 5000, 6000, 7000 series switches and Cisco 2600, 2800, 3600, 3800, 7200, ...
Tags for this Online Resume: Border Gateway Protocol, Cisco, Connectivity, Local Area Network, Networking, Open Shortest Path First IGP, Routers, Routing Information Protocol, STP, Switches
Sr Sales Account Executive - 20 Years of Experience - Near 41073
PROFESSIONAL SUMMARY Highly driven and exceptionally committed professional with strong, diverse, progressive sales, customer satisfaction and business operations experience. Extremely motivated, driven, dedicated, visionary leader responsible for the strategic guiding plan of solid sales performance. Exceptional and demonstrated expertise in fostering and building employee relations and team development, contributing to a ...
Tags for this Online Resume: Consulting, Telephony, Forecasting, Sales, Trend Analysis, Business Operations, Equity, Book of business, Telecommunications, Account Manager, outside sales, inside sales, business development, sales representative, marketing, account executive, account manager, technical sales
Network Engineer - 2 Years of Experience
PROFILE * A qualified and experienced professional with around 1+ years' experience in IT industry with proven expertise in the latest trends and techniques of the field in terms of technology and management, with an inborn quantitative aptitude. * CISCO professional on various technologies with multi-functional experience in Data Network, Hardware and Software implementation Network Troubleshooting. * Interacting with clie...
Tags for this Online Resume: Desktop Computer, Local Area Network, Microsoft Windows, Microsoft Windows 7, Windows 7, Applications, Cisco, Cisco Certified Network Associate, Connectivity, Routers, software
