Summary of Qualifications Promote optimal performance, reliability, and security across core business systems * Results-driven professional offering a progressive, seven-year career in information technology. * Repeated success directing IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery. * Expertly manage technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence. * Process improvement champion with a history of implementing new procedures and technologies to strengthen security posture, enhance operational efficiency, and control costs. Areas of Expertise - Testing & Troubleshooting Project Management System Administration Vendor Relations Strategic Planning Resource Allocation Effective Communication Team Leadership Business Continuity Data Backup & Recovery Technical Proficiencies * Platforms Windows Vista/7/10 Mac OS X Mobile Devices (IPad's Chrome Books others)

Highlights:

• Microsoft Windows 7
• Windows 7
• Desktop Computer
• Microsoft Windows
• Security
• Active Directory
• Documentation
• Help Desk
• Information Technology
• Leadership