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Online Resumes with "Support Users"
Business Analyst - 11 Years of Experience - Near 45040
With Initiative to implement industry leading marketing promotions to attract customers as well as influence customers. Provided functional consulting support for the various business areas of interests such as Originations, Card Fulfillment, Terms and Pricing, Marketing, Disputes and Chargeback. Blue Print is the major feature involved in Payment and Interest Deferment as per the customer opted payment methods. Involved in...
Tags for this Online Resume: C Programming Language, Business Requirements, CA-Easytrieve, Cobol Programming Language, Due Diligence, Job Control Language, Test, Troubleshooting, Unit Testing, C++ Programming Language
Help Desk Specialist - 15 Years of Experience - Near 77385
Summary Experienced IT Technician with over 13 years of experience providing technical support for users with exceptional customer service.
Tags for this Online Resume: Software, Support, Technical Support, ACD, Automatic Call Distribution, Connectivity, Desktop Computer, Laptop Computer, Microsoft Windows 7, Windows 7, heat, JDE, Windows 10, Microsoft Office 2013, Microsoft Office 2016, Skype for Business
System Engineer - 15 Years of Experience - Near 21236
Career Highlights: Improved the speed and efficiency of several key company processes throughout the company Strategically led the programming and configuration of more than 20 applications in a Windows 10 environment Successfully restructured the team to reduce the log of tickets from 110 to 20 in less than two weeks Reorganized a team of eight to clean up backlog of 140 tickets to under 30 in less than two weeks First Fin...
Tags for this Online Resume: Support, PCS, Personal Conferencing Specification (PCS), Active Directory, Altiris, Microsoft Active Directory, Services, Virtual Private Network, Applications, Configure
Manager - 10 Years of Experience - Near 07011
Apr, Westchester Albany and Long Island * Managed and maintained Companies Network and Telecommunication system. * Maintaining our SQL Server and making sure that the databases are backup on a daily basis. * Performed server maintenance, installations, upgrades, and repairs. * I currently support Crystal Reports, MS 2000 / XP, TCP/IP, Routers, SQL Databases. * Support PDA for our Executives (PALM, Treo's, and Blackberry). *...
Tags for this Online Resume: Troubleshooting, Desktop Computer, Citrix, Configure, Laptop Computer, Microsoft Outlook, Novell, Routers, Symantec
Network Administrator - 20 Years of Experience - Near 60565
Summary: * Design, installation, configuration, implementation, integration and support of data center network, include Active Directory administration and Exchange server administration. * Supported production environments including Windows server 2008 - 2012, AD and other core Windows infrastructure components, AWS, administration of Exchange 2013 with PowerShell scripting, Hyper-V, Provided level III technical support fo...
Tags for this Online Resume: VMWare, Vmware ESXi, Microsoft Internet Information Server, Configure, Microsoft Windows, Novell, Novell Netware, Structured Query Language, Integrate, Networking
Database Administrator - 8 Years of Experience
PROFESSIONAL SUMMARY * IT Experience Summary I am currently working with Cognizant Technology Solutions as a Sr. Associate, having 7 Years and 8 months of experience as an Oracle Apps DBA, Oracle DBA and WebLogic Administrator. Experienced in handling Production and Non-Production Databases. Have worked for multiple clients managing their Oracle EBS Application and Databases. I have been involved with multiple upgrade proje...
Tags for this Online Resume: Applications, Oracle, Oracle Applications, Oracle Database Administration, BEA WebLogic, Automation, Oracle 10G, Troubleshooting, Monitoring, RDBMS
Quality Assurance Specialist - 7 Years of Experience - Near 08810
EXPERIENCE SUMMARY * Software Quality Engineer with 7+ years of core expertise in Automation, Manual and Web Services testing * Highly adept at developing and implementing test strategies, operational procedures and quality methodologies to support development and release of business applications * Expertise in testing Intra / External Web & Mobile based Applications and Browser Compatibility testing across different versio...
Tags for this Online Resume: Applications, Microsoft Windows, Microsoft Windows 7, Windows 7, Quality, Apache Maven, Automation, Data General Eclipse, Eclipse, Eclipse IDE
Business Analyst - 15 Years of Experience - Near 79029
Accomplishments * Completed technical training for billing conversion of all US markets. * Participated in creation and execution of training test cases. * Recognized as subject matter expert for reporting tools such as business objects. * Completed rollout training for new marketing application. * Successfully managed transition to SharePoint for document sharing. Summary Experienced Training and Database Marketing Manager...
Tags for this Online Resume: Applications, Database, Documentation, IBM, Marketing Management, Scheduling, Support, Training, Acceptance Testing, Billing, it jobs
Manager
SUMMARY * Managed $7M+ Portfolio, Lead the work of 100+ Resources including Onsite and Offshore team * 17+ years of experience in Information Technology Industry Good Domain experience in Insurance and Healthcare. * Performed Variety of roles Project Manager, Engagement Manager, Portfolio Manager and Service Delivery Manager Role * Very good exposure in Application Maintenance (IT Service Management) and executed Managed Se...
Tags for this Online Resume: Active Server Pages, Reviews, Management, Metrics, Monitoring, Offshore, Planning, Services, Status Report, Support
SQL Server Database Administrator
Summary: * Over 13 Years of experience as SQL Database Administrator & Analyst. * Experience in Installing, configuring, managing, and monitoring 2014/2012/2008R2/2005/2000. * Experience in Replication - Snapshot, Transactional and peer to peer. * Experience SQL Server Upgrade: 2000 & 2005 to SQL Server 2008, 2008 to 2012 and 2008R2 to 2014. * Proficient with SQL Server tools, including Enterprise Management Studio, Query A...
Tags for this Online Resume: Microsoft SQL Server 2000, Capacity Planning, Database, Database Maintenance, Infrastructure, Integrate, PeopleSoft, Performance Tuning, Planning, Query, sql, it jobs, software
Sr. Systems Administrator 15 year experience
I am committed to improve quality support to users, to meet and exceed the expectations of management and users alike. My goal is to remove the system failures as a reason for the users not achieving their goals.
Help Desk Specialist
SUMMARY * Extensive experience providing support to users and devices in Enterprise environments. * Excellent working knowledge of Windows, Mac, iOS, and Android operating systems. * Support a large variety of applications. Document (new) procedures when applicable. * Administer Exchange profiles, Active Directory, Windows 201x server, VCenter, license pools,
Tags for this Online Resume: Microsoft Windows 7, Windows 7, Configure, Pc, Personal Computer, Application Support, Applications, Cms, Dell, Desktop Computer
