Accomplishments * Completed technical training for billing conversion of all US markets. * Participated in creation and execution of training test cases. * Recognized as subject matter expert for reporting tools such as business objects. * Completed rollout training for new marketing application. * Successfully managed transition to SharePoint for document sharing. Summary Experienced Training and Database Marketing Manager committed to maintaining cutting edge technical skills and up-to-date industry knowledge. Also, provided system administration, technical training face to face and via web meetings, engaged in document creation and updates. Provided reporting related to sizing, churn analysis, and take rates. Expert level use of IBM Campaign, Aprimo Marketing Studio, MicroStrategy, Business Objects, and other proprietary and general technical applications. Experienced with use of reporting tools such as Business Objects and MicroStrategy. * Provide updates to documentation to support the marketing and analysis. Experienced with use of reporting tools such as Business Objects and MicroStrategy. * Diagnose and troubleshoot any application processing problems and applied solutions. Experienced with use of reporting tools such as Business Objects and MicroStrategy. * Provide training and documentation to support the user community. * Diagnose and troubleshoot any application processing problems and applied solutions.

Highlights:

• Applications
• Database
• Documentation
• IBM
• Marketing Management
• Scheduling
• Support
• Training
• Acceptance Testing
• Billing
• it jobs