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Online Resumes with "Service levels"
DBA
EXPERIENCE SUMMARY . Over 6 years of hands-on experience as an Oracle Database Administrator, having hands on experience in database administration, production support, installation, configuration, upgrades, performance tuning, backup, and recovery, cloning, space management, and database security with Oracle (10g, 11g, 12c) on Sun Solaris, Red Hat Linux, HP-UX, AIX, and Windows Platform. Skills Summary: * Experienced in Pe...
Tags for this Online Resume: Capacity Planning, Clusters, Configure, Data Warehouse, Database, GOLDEN GATE, Install, Linux, Management, Microsoft SQL Server, DBA
System Engineer - 19 Years of Experience - Near 20721
Professional Summary A solutions-focused self-starter and team oriented IT professional, with 20+ years of experience installing, configuring, and troubleshooting PCs, Mac's and network hardware. Proven ability to successfully analyze an organization's IT support requirements identify deficiencies and potential opportunities and develop innovative solutions for increasing reliability, and improving productivity. I have deve...
Tags for this Online Resume: BMC Software, Connectivity, Customer Service, Desk Top Support, DHCP (Dynamic Host Configuration Protocol), Email, Install, Local Area Network, Lotus, Lotus Notes
Manager - 17 Years of Experience - Near 37388
Oversee all IT Service Desk staff and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to prioritization and resolution of incidents. Responsible for policies and procedures to ensure consistent service levels and quick resolutions. Responsible for staffing capacity planning performance analysis and developing proactive resolution
Tags for this Online Resume: Management, Microsoft Windows, Application Support, Support, Email, Child Care, Cisco, Help Desk, Information Technology, Infrastructure, agile, software
Customer Service Manager - 15 Years of Experience - Near 60435
Continuing to find innovative solutions to the issues that come up; achieve continuous quality improvement (while maintaining efficiencies) through a clear understanding of the technology that we use, the performance metrics that are put in place, and thorough analysis of our performance; customer loyalty through quality, empathy, and efficiency; and employee engagement through consistent direction, communication with integ...
Tags for this Online Resume: Manager, Call Center, Customer Service, Quality Assurance, Insurance
System Administrator - 14 Years of Experience - Near 98274
Summary: An accomplished Networks/Systems Administrator with over 14 years of Information Technology experience, managing over 5,500 backups nationwide for a large organization. Implementing complex system administrative commands that incorporate monitoring and controlling system backups to ensure successful completion within the backup window. Organize and present monthly audit reports to the customer in order to validate ...
Tags for this Online Resume: Desktop Computer, Help Desk, Software, Audit, Documentation, Linux, Microsoft Windows, Servers, Desktop Computer, Help Desk, Software, Audit, Documentation, Linux, Microsoft Windows, Servers
ERP - 18 Years of Experience -
20+ years Holding of IT experience in diversified role which includes Techno- Functional Manager and Delivery Manager in SAP Implementations Roll Outs Application Delivery System Integration Data Migration Upgrades and support maintenance Accounts with Multi-Geographical Delivery model. Career Highlights * 16 years IT Program & project Management Practice Building CoE, presales, delivery management and IT Transformation. * ...
Tags for this Online Resume: Information Technology, AFS, Agile, Applications, Architect, Back Office, Balance, Budgeting, Business Intelligence, Business Management, SAP, IS RETAIL, FMS, MM, Project Delivery, Project Management
Sales Manager
Areas of Expertise - Marketing Sales Leadership Client Relationship Management Customer Service Territory Management & Expansion Account Development & Growth Ongoing Needs Assessment Consultative & Solution Selling Exceeding Revenue Goals Long & Complex Sales Cycles Hard-Hitting Negotiations Client Satisfaction & Retention New Product Launches Product Line Expansion Budgeting Communication Skills Recognized as an award-winn...
Tags for this Online Resume: Complaints, Marketing Management, Outside Sales, Route Sales, Sales, Strong Work Ethic, Management, Accounting, Business Management, Customer Service
Operations - 20 Years of Experience - Near 77584
PROFESSIONAL SUMMARY Results-driven Executive . Strategic thinker and corporate change agent builds enterprises, infrastructure and systems. Expert project and program manager of complex strategies and initiatives. Lead business growth, customer service expertise, call center and network operations centers. Direct global organizations and international BPO solutions. Consummate leader establishes high performance organizati...
Tags for this Online Resume: Local Area Network, Wide Area Network, Acquisitions, Automation, Bad Debt, Business Development, Customer Service, Customer Service Center, Field service
Team Leader
Professional Summary: * 9+ Years in IT / Technology - software performance testing, performance engineering, software monitoring and product testing, currently working as Performance Test Lead. * Experience in protocols like HTTP/HTML, SAP web, SAP GUI, Web Click and script, Web Services, JDBC. * Understanding of the application functionality and Non Functional requirements along with SLA's defined. * Identifying the test s...
Tags for this Online Resume: Information Technology, Technical Lead, SAN (Storage Area Network), Software, Test, Apache Jmeter, Asset Liability Management, Audit, Automation, Banking Industry
Project Manager - 20 Years of Experience - Near 29072
CAREER SUMMARY Steadily progressing as Information Technology Professional with proven success in the creation of strategic project plans and the development, implementation and support of management information systems in the areas of Financial, Human Resources, Purchase, Helpdesk and Asset Management. Proven track record of improving delivery times and service levels while reducing costs. Bilingual: English and Spanish.
Tags for this Online Resume: Advertising, Business Plan, Information Technology, SDLC, Software, Software Development, Client/Server, Systems Engineer, Change Control, Integrate
Tester - 7 Years of Experience - In Canada
SUMMARY: * Highly motivated, energetic, hardworking, quick learner. * Versatile and adaptable, welcome the challenge of solving problems. * Excellent organizational and interpersonal skills. * Enjoy contributing to team effort and creating a good working environment. * Excellent Teaching power plus explaining skill. * Excellent written and oral communication skills as well as analytical and mathematical skills. * Proficienc...
Tags for this Online Resume: Citrix, Microsoft Windows, Query, Sales, Database, Extensible Markup Language (XML), HP, sql, agile, software, customer relation, Data Analysis
Sales Manager - 20 Years of Experience - Near 80906
PROFILE: Specific experience includes management, sales, sales management, marketing, training, budgeting and forecasting. Functions as a strong team player, motivator, as well as an effective independent contributor, with initiative, excellent communication and organization skills. An extensive background in multi-tasking coupled with experience in computers, presentations, and team building. A proven track record of succe...
Tags for this Online Resume: Pharmaceutical, Sales, Product Development, Management, business development, sales representative, marketing, Veterinary, Animal Health
