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Online Resumes with "Service delivery "



Operations - 15 Years of Experience - Near 11368

PROFESSIONAL SUMMARY Vision driven mindset with career long record of Technical Infrastructure, Operations Management and Service Delivery success for leading organizations Proven talent for aligning business strategy and objectives with established technical project management paradigms to achieve maximum operational impacts with minimum resource expenditures. Growth-focused thought leader with expertise spanning IT operat...

Tags for this Online Resume: Routers, Security, Services, Voice Over Internet Protocol, Cisco, Cisco Routers, Connectivity, Encryption, Financial, Financial Services

Manager - 17 Years of Experience - Near 75070

Tags for this Online Resume: Dallas, IT, Service Delivery, Tech Support, International Teams

Team Leader

Career Summary: Accomplished Release Manager, Project Manager and Business Analyst with over 30 years of IT professional experience and 20 years as a manager of technology teams. Matrix management proficiency across multiple service delivery areas with both domestic and supplemental offshore resources. Expertise in Release & Deployment Management for Enterprise software SDLC, Agile project methodology ITIL practitioner Busi...

Tags for this Online Resume: Release, Agile, JIRA, Clarity, SharePoint, Microsoft, MicroStrategy, Teambuilding, Analysis, Rally, ITIL, Visio

Team Leader - 20 Years of Experience - Near 94062

Have been responsible for all IT needs of the organization in terms of strategy solution architecture products development for B2B/B2C project delivery Data Center Operations security and compliance. Track record of developing an IT vision and building a team to deliver it. Secure expense reduction by leveraging economy of scale new technologies implementation process re-engineering automation and consolidation of services....

Tags for this Online Resume: Infrastructure, ACD, Automatic Call Distribution, Services, Unix, Cisco, Product Development, Java Programming Language, Remedy, AVAYA

Accountant - 20 Years of Experience

SUMMARY A dynamic Certified Public Accountant with diverse qualifications in both public and corporate accounting consisting of hands-on and management experience. Major strengths in organization, communication, financial planning and tax. Results-oriented with strong analytical and technical skills. Initiative to work independently and as a team player. Knowledge and expertise in: -Vertex Income Tax, Profx, Lacerte, ATX an...

Tags for this Online Resume: Account Manager, Analytical Skills, Insurance, Life Insurance, Management, Certified Public Accountant, Consolidated Returns, Consolidations, Consulting, Financial

Customer Service Manager - 14 Years of Experience - Near 15237

SUMMARY Results-driven manager with high levels of success in assessing, strategizing, and transforming call center technologies, processes, and productivity to enhance quality service delivery. Adept at completing demanding projects within crucial timelines. Cross-functional leader with demonstrated ability to build, motivate, train, and manage cohesive teams. Highly articulate, demonstrating excellent interpersonal skills...

Tags for this Online Resume: Call Center Management, Account Management, Client Services, CTI, SaaS, SMS, Scheduling, Change Management, Quality Assurance, Architect, Sales, Process Improvement, Team Building, Training, Strategy

Project Manager - 15 Years of Experience - Near 85202

Career Summary: * Thirty five years of progressive IT experience in the areas of H/W, S/W, Networking, IT Operations management, Operations Solutions, Production management, Project Management, IT- Services/Infrastructure management, Systems Set-up and IT strategic planning. * More than 20 years as IT-Project Delivery Manager of different types of IT - Solutions/Projects. * Change control, Problem analysis and Creating proc...

Tags for this Online Resume: Service Delivery, IBM - Z system, Information Technology, Project Management, Main frame, Infrastructure, Training, Recruitment

Project Manager - 15 Years of Experience - Near 01966

Summary of Qualifications Resourceful Project Manager with history of handling IT projects ($10-15M) using broad range of talents honed through managing numerous diverse engagements, with a reputation for successful implementations. Strong communicator with expertise in organizational development, team building, and working effectively with stakeholders to achieve goals. Track record of success in: * Vendor Management * Pro...

Tags for this Online Resume: Support, IBM, Call Center, Legacy, Management, Project Management, Project Manager, Senior Project Manager, Services, Security, Service Desk

Featured Profile

Assess, Transform, Improve Innovate

International and Domestic Business Operations, Innovation and Transformation Specialist who serves as an invaluable resource and advisor to C-suite, boards, investors and key decision makers within publicly and privately held companies, startups, private equity, M&A, capital equipment, commodity, electronics, software, consulting and automation environments. Leverages vast global experience in Europe, Pacific Rim, Africa, ...

Ideal Companies: IoT, AI startups, Honeywell, Johnson Controls, XPO, CBRE, Alexion, Glaxo, H.B.Fuller, 3M, Dupont, Dow, Magic Leap, Salesforce, Oracle, IBM, Bain & Company, Gartner

Tags for this Online Resume: Distribution, Strategic Sourcing, Security, Supply Chain, Operations, Inventory, Operational Excellence, ISO 9001, Academic, Service Delivery, S&Op, Pharmaceutical, Oracle, Information Technology, Manufacturing, CPO, CSCO, Master Black Belt, ERP, Private Equity, M&A, Innovation, Transformation, IoT, Electronics, Consumer Goods, Trade Compliance, Cold Distribution, Logistics, Health, Wearables, Remote Patient Monitoring, Semiconductors, Change

Department Manager - 20 Years of Experience - Near 28277

Career Summary Saudi Industrial Project Co., Pepsi-Cola, Saudi Arabia On-boarded to deliver expertise in partnering with elite client companies to target improvements in manufacturing strategy development and launch. Sr. Engineering & Operations Specialist, 2011 - 2016 Responsible for the execution of manufacturing, supply chain, maintenance, and quality control functions. Guided leadership in support of, and implementation...

Tags for this Online Resume: Engineering, Lean manufacturing, Strategic Supply chain planning, Process Improvement, Program Management, Quality, Quality Assurance, Quality Control, Services, Six Sigma Quality, Continuous Improvement, Change management

Application Support

Profile Senior Consultant with management experience. Expertise in application integration, release management, change management, server, desktop, application and network administration and support. Microsoft subject matter expert, able to solve common and complex issues within various environments and recommend appropriate alternatives. 20 years' experience in Information Technology with the last 10 years in application s...

Tags for this Online Resume: Systems Engineer, Integrate, Management, Active Directory, Infrastructure, Microsoft Active Directory, Web Hosting, Web Server, Web Technologies, Acceptance Testing

Manager

Key Qualifications IT leader with 25+ years of Information Technology (IT) experience in the Heavy Civil Construction, Government, Health Care, IT Service Delivery, and Consumer Finance environments. Key emphasis includes: Relationship Management Portfolio Management Project Management Vendor Management Executive Management Service Delivery IT Service Management Change Management

Tags for this Online Resume: Information Technology, Medicare, Program Manager, Relationship Management, Project Manager, Customer Service, Salinas, San jose, Business Development, Managed Care