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Online Resumes with "Service Operations "



Customer Service Manager with 10 years of exp in IT and telecom industry with Project management skills, PMP certified, ITIL v3

I am a client service manager with excellent blend of customer relationship management and project management skill sets. 10 years of experience in overseeing customer relationships, service management and leading large scale global projects in IT and telecommunications industries. Consistently achieving high customer satisfaction rankings and improvements to the bottom line. A self-motivated, result oriented, avid learner...

Tags for this Online Resume: PMP, service delivery, service manager, ITIL, project manager, client engagement

Featured Profile

Production and Warehouse supervisor

I am looking for a company that I can be proud of and a career where I can utilize my Educational Background and my Practical Experience to maintain or improve the organization.

Tags for this Online Resume: Supply Chain Management, Organizational Focused, Intergrity, Team Building, High Standards

National Account Manager

As an accomplished, results-driven professional offering an exceptional performance record, I am now ready to seek new opportunities and challenges. I see you have a position for a Key Account Manager. I have a demonstrated record of success in these types of roles with my knowledge of Walmart, Walmart Global, Sam’s Club, Walmart.com, Toys R US and other e-commerce retail accounts selling direct and through distribution. M...

Service Operations Manager - 20 yrs experience - Oklahoma City

Call Center, Contact Center Operations Manager, San Antonio, TX

An experienced manager with a background of leading customer relations, customer service operations, support services, and developing/enhancing business relationships. Experienced in call center and contact center operations , workforce management, financial analysis, forecasting, compliance, and business process design. Expertise working with customer focused operations, service activities, quality metrics, project manag...

Tags for this Online Resume: Management, Leader, Director, Operations, Call Center

Operations Manager,Wheeling, WV

To move up within a company. I desire to use my skills to enhance the Sales, Customer Service and Operations of more than one location as District Management.

Tags for this Online Resume: Operations Magager, District Manager

Strategy & Operations Leader

Leader focused on strategy, operations and process improvement in small and large (Fortune 500) companies able to engage front line and executive level management, conduct analytics in complex environments and develop creative data driven solutions to impact performance and the bottom line.

Ideal Companies: Evolent, United Health Group, State Street, Union Bank, Pacific Life, KPMG, Accenture

Tags for this Online Resume: Process improvement, Strategy, Resource planing, Strategic planning, Consutling, Management, Leadership, Training, Payer operations

Global Director of Service Operations - 32 years Experience - Ohio

Looking for a higher level role such as a VP in the arena of Customer Service or Services that includes field and technical support.

Assistant Director

Experienced in mid and upper level management. Experienced as a Recruitment Coordinator designing and implementing marketing strategies in a multi-cultural/ multi-ethnical setting for Miami-Dade County Public Schools. Certified and experienced working with the Special Education population as a Director/Chairperson. 20 years of experience in management/leadership positions to include marketing, customer service, operation...

Tags for this Online Resume: experience, public presenter, management, recruiter , coordinator, staffing

Office Manager

Vendor,client service and operations management

Tags for this Online Resume: Manager, Recruiter, Trainer, Operations Manager, Vendor/Supplies Manager, Contigency Manager

HR and Customer Service Professional

Customer service operations and HR professional with fifteen (15+) years experience in fast paced administrative and client relations environments. Manage and maintain internal/external customer information in a confidential manner. Established knowledge of employee training and development, process re-engineering, auditing and compliance with employment laws. Focused in accomplishing project objectives promoting a high pe...

Tags for this Online Resume: Change facilitor, liasom between many groups/seinor Mgmt, Create proceses and modify as products pricining change, Conflict resolution, Employee investigations, Sound judgment, Interviews, reference checks, onboarding, ATS updates, State and federal regulations specific to employment laws , Project management / Process re-engineering , Data/ Records management and analysis, Written, oral, and in-person professional communications, Perform audit, verification and compliancy checks, Call Center / Customer service / Telecommunications

Featured Profile

"Controller, Milwaukee" "FP&A Director, Milwaukee" "Financial Director, Milwaukee" "Division Controller, Milwaukee" "Financial Systems Project Manager, Milwaukee" "Fortune 100 experience" "15+ years of experience" "Senior Financial Manager"

I'm a senior financial executive with 15+ years of experience drawn from a wide range of business disciplines, including finance, accounting, project management, information technology and operations management. Strategic visionary demonstrating financial expertise as a valued business partner to senior management. Strong business knowledge, work ethic and uncompromised integrity and ethical standards. Proficient in ...

Ideal Companies: Industry Specific Companies:, Manufacturing, Healthcare (Hospitals), Consulting, Insurance, Financial Services

Tags for this Online Resume: Business Systems Project Manager, Controller, Business Transformation, Controller / Financial Planning& Analysis Director / , Business Unit Controller, Analysis, Financial Planning, Financial Analysis, Information Technology, Financial Systems Project Manager, Strategic Planning, Controller | Financial Management | Financial Analysis, Strategic Planning | Forecasting | Variance Analysis | Fortune 100 | Manufacturing | Financial Services | Management Consulting | Communication | Information Technology | Financial Systems Project Manager | Business Process Improvement | Project Managemen, Cross-Functional Team Leadership | Collaborative | Analytical | Focused | Participative Management | Organizational Leadership | Team Building | Cost Reduction | P, Consulting, Division Controller, Financial Operations, Financial Management