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Online Resumes with "Service Desk management"
Director - 18 Years of Experience - Near 07436
SUMMARY An innovative and results-driven Operations Executive, specializing in the telecommunications industry, with extensive expertise in sales, marketing, account management, Telecommunications Expense Management (TEM), outsourcing, P&L management, procurement, and revenue enhancement. A proven track record of success in building and managing successful relationships with key clients and accounts. Possesses a keen knowle...
Tags for this Online Resume: Account Management, Business Requirements, Financial Management, Client Services, Service Managment, Director Service Delivery, Director Operations
Manager - 12 Years of Experience - Near 21114
Sixteen (16) years of experience leading teams to plan and implement major IT projects
Tags for this Online Resume: Infrastructure, Support, Technical Support, Wide Area Network, Lan/Wan, Local Area Network, Customer Service, customer service skills, Financial, Planning, Service Desk Manager, Help Desk Manager
Business Analyst - 3 Years of Experience - Near 21754
An experienced IT professional seeking a Business Analyst position that utilizes my experience in Information Technology, Operations, Service Delivery Management, Service Desk Management, Business Analyst, and Customer Service and leverages my subject matter expertise in implementing IT Services Management (ITSM) business processes.
Tags for this Online Resume: Management, Policies and Procedures, Support, Technical Support, Account Management, Complaints, Documentation, Due Diligence, Information Technology, Infrastructure, it jobs
System Administrator - 13 Years of Experience - Near 30023
Career Highlights * Implement and coordinate operates designed to ensure, protect, and restore Information Technology (IT) systems, services and capabilities using Microsoft Windows server * Coordinate communications activities and projects with other concerned agencies and/or organizations * Provide technical support for IT systems to maintain reliability of services for customers * Analyze, plan, and design the enterprise...
Tags for this Online Resume: Microsoft Windows, Software, Microsoft, Services, Configure, Desktop Computer, Information Technology, Install, Microsoft Windows 7, Test, java, software, it jobs
IT Service Desk / Service delivery - 10 Years of Experience ITIL Foundations Certified.
Professional Summary An Experienced Bilingual (Portuguese, English) IT Professional with over 10 years of experience, with a proven record in delivering complex and high value initiatives through efficient programme, product and personnel management. In depth technical and managerial skills that help drive teams to deliver key curricula of work. With strong leadership, interpersonal skill and ability to clearly communicate ...
Tags for this Online Resume: Management, Active Directory, Citrix, Microsoft Active Directory, Cabling, Desk Top Support, Desktop Computer, Lotus, Lotus Notes, Microsoft Office, sql, it jobs, software, service delivery, service desk manager, It operations manager, Easyvista, Service now
Manager - 15 Years of Experience - Near 75019
SUMMARY: Senior Technical Director with experience implementing and managing Service Desks, Data Centers, Infrastructure, Telecommunications and desktop support teams. Adept at instituting procedures, reduce costs, automate and eliminate redundancies. Results driven, with demonstrated success in bushiness development and partner relationships. Ability to lead cross-functional teams to deliver seamless, efficient solutions. ...
Tags for this Online Resume: Documentation, Management/Mentor, Project Management, Consulting, Enterprise Monitoring, Networking, BMC Software, Call Center Managment, IBM AIX Support, Application Implementation & Support, Data Center Managment, Service Desk Management, HealthCare, Data Analytics, Telephony Support, Database/Application Hosting, VMware, Hardware Support, linux, javascript, software, sql
Senior IT Manager
PROFESSIONAL SUMMARY DATAPREV - Empresa de Tecnologia e Informações da Previdência Social, RJ Public Company with five System Development units and three data centers. Among other services, processing the monthly payment of circa 32 million pension benefits and managing the National Social Information Database (CNIS), which is composed of 26.6 billion cadastral and labor information of the Brazilian citizen. IT Services Man...
Tags for this Online Resume: pmp, it jobs, pmo, unified communication, itil, Project itil pmp pmo erp saas cloud implementation
Manager
Summary: Technology Executive, Manager and Analyst with extensive experience with IT Operations and Global Service Desk management. Have specific expertise in IT Governance, IT Service Management and ITIL Methodology design and implementation. Additional expertise with KPI identification and Metrics definition, design, collection and analysis to facilitate performance increases with IT Service Desk management.
Ideal Companies: Amazon, Hewlett-Packard
Tags for this Online Resume: Management, Project Management, Systems Analyst, Accounting, Financial, Financial Accounting, Intranet, Application Server, Applications, Incident Response
IT service desk manager
I am an experience IT Service desk Manager implementing, managing and supporting a variety of platforms and operating systems. Strengths include ITIL process, managing infrastructure, help desk management, strategic planning, assessing business needs, project management, and the ability to recognize, analyze, communicate and resolve technical challenges creatively and cost-effectively. In addition to my technical skills I a...
Tags for this Online Resume: Active Directory, Microsoft Active Directory, Microsoft Office, Information Technology, Pc, Personal Computer, Remedy, SAP, Blackberry, Compaq
Manager
Areas of Expertise * IT Service Management * Project Management * Change Management * Access Rights Management * SharePoint Administration * Metrics Reporting * Disaster Recovery Management * Moves / Adds / Changes Management * Business Relationship Management
Ideal Companies: Hedge Funds, Invement Banks, Open
Tags for this Online Resume: Customer Relationship Management, Information Technology, Infrastructure, Itil, Application Development, Desk Top Support, Desktop Computer, Disaster Recovery, Distribution, Documentation
Manager
Tags for this Online Resume: Voice Over Internet Protocol, Wide Area Network, Active Directory, Cisco, Infrastructure, ISO, Messaging, Microsoft Active Directory, Services, Network Services
Help Desk Specialist - 10 Years of Experience - Near 20720
Tags for this Online Resume: AVAYA, Call Center, Quality Assurance, Test, Advertising, Business Analysis, Business Analyst, Database, Help Desk, Lotus
