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Online Resumes with "Service Desk management"
Manager - 20 Years of Experience - Near 20002
. With over thirty years of experience, I have supporedt physical IT solutions, from the DATA Center environment to the organizational IT software and hardware aspect. My resume concentrates on Service Desk Management for the last 10 to 15 years. Setting up functional departments and grooming personnel is my sweet spot.
Tags for this Online Resume: Outlook, AD, HDI, Blackberry, Bluecoat, IT Management
Manager - 20 Years of Experience - Near 60156
Experienced IT Services professional with a proven track record of continued growth and success as a manager with staying power. With over 20 years of customer service and 15 years of management and IT experience, has honed the ability to build customer relationships through excellent customer service, effective communication, and strong team leadership. Has successfully managed and worked with cross-functional teams toward...
Tags for this Online Resume: ITIL Certified, Managed Services, Management and Leadership, Customer Service, IT Solutions and Services, Project Management, Relationship Building
Service Desk Manager - 30 Years of Experience - Near 75044
Manager - 20 Years of Experience - Near 33131
Global IT executive evaluating leadership opportunities. Goal is to have a significant impact in a large firm. Accomplished, impactful executive with domestic and international experience in IT operations, P&L oversight, and Outsourcing strategies involving both start-ups and growth companies. Track record of growing customer revenue and bottom line while spearheading technology-enabled operational improvements to drive...
Ideal Companies: Either a global Technology/Telecom service provider or Financial services institution. Both are undergoing significant transformation and therefore my experience would be invaluable in establishing new value-added services.
Tags for this Online Resume: CIO, EVP Technology, EVP Sales , Outsourcing, CLOUD Services, Datacenter services, Managed services, Project Management, IT Outsourcing
Help Desk Specialist - 1 Years of Experience - Near 78130
Current employment at ACET (Adams Communication & Engineering Technology) – IT Professional with over 10 years of experience in customer service. Recognized for technical troubleshooting skills. Passionate computer troubleshooter driven to optimize hardware and software for highest performance. Seeking an IT position within a well-established company that offers opportunities for advancement and learning while utilizing my ...
Tags for this Online Resume: Microsoft Certified Professional, UNIX based Systems, Helpdesk Analyst, Computer Proficient, Experience with CA Service Desk Manager
Help Desk Specialist - 10 Years of Experience - Near 98201
Marketing Statement for David Cook. I am a seasoned IT professional whose main focus is providing a timely and correct solution to the end user. A Desktop/Remote/Service Desk professional with a 10 year background in the industry. Broad knowledge of desktop products, connectivity, support services. Interested in pursuing a Service Desk management position.
Tags for this Online Resume: Active Directory, Account Creation, Windows , VPN, Seattle, Everett
Director of IT - 17 Years of Experience - Near 43110
Experienced, results-driven IT professional with expertise in network and system administration, project management, security and telecommunications.
Ideal Companies: NFI, Brewdog, CWI Gifts, State of Ohio, US Government, Canal Winchester Schools, Capital University, Ohio State University
Tags for this Online Resume: Columbus, Microsoft Servers, VmWare, Cisco, Active Directory, Dell Servers, HP servers, Office
Help Desk Specialist - 20 Years of Experience - Near 33477
To My Future Teammates, I'm a physically fit, and high energy contributor who understands the value of the human resource in the midst of the world of technology. I'm dedicated to this great country of ours and feel an obligation to serve things larger than myself. I feel that same dedication to the Corporation that employs me. I've been labeled as having outstanding skill-sets including customer service, technological, l...
Tags for this Online Resume: CISM, ITIL v3, CRISC , CISSP, ITSM, ServiceNow, SharePoint, Remedy
Team Leader - 20 Years of Experience - Near 95673
Skilled and efficient IT Professional with the technical and management expertise to engineer effective solutions and manage multiple projects focused on the design, implementation and launch of technical systems and applications. A Strong team leader noted as an innovative and strategic thinker utilizing both practical and theoretical knowledge to quickly identify and resolve any operational risks. Consistently prom...
Tags for this Online Resume: Server Administration , Service Desk management, Procurement , Change Management , Active Directory, Budgeting
Senior level professional with more than 15 years of “hands-on” Information Technology; Services, Infrastructure, People & Project Management. A proven record of success with difficult situations, positively managing and motivating employees, and Lean
Tags for this Online Resume: ITSM, Project Manager, Delivery Manager, Service Delivery, ServiceDesk Manager, PMP, PMI-ACP
IT Service Desk Manager / Microsoft Dynamics CRM Support Analyst
Highly proficient and experienced 'Hands-on' IT professional with demonstrated ability to integrate communication skills, experience, and related education to exceed technical, business, customer requirements, and overall company goals. Committed and motivated employee focused on the success of the team, the solutions, the company, and its values while maintaining individual success.
Tags for this Online Resume: Microsoft Dynamics CRM , VDI, Windows XP/7/8.1/10, Active Directory, Asset Management, Insurance, Life Insurance, Management, Annuity, Customer Relationship Management, Distribution
Manager
SUMMARY Professional IT Help Service Desk / Service Desk Manager with extensive experience in Incident Management, Service Level Management, Problem Management, Desktop / Help Desk development and management. Implemented CMDB and other ITIL standards in the areas of Incident Management, Change Management, Service Level Management and Problem Management. Special expertise with call-tracking applications, automated call distr...
Tags for this Online Resume: Change Management, Microsoft Change Management, Management, Desktop Computer, Service Desk, Help Desk Manager, Windows 7, Help Desk, Remedy, ITIL V3, Incident Manager, Change Manager, Serivce Manager, 3D Modelling, Computer Graphics, Animation, Illustration, Film, Themed Environment, Theme Park, Scultptor, Set Design, Museum, Scenic Artist
