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Online Resumes with "Director Service Delivery"



Director - Service Delivery Center (Transportation)

To utilize my experiance as a Director to coach and mentor staff toward excellance.

Director Service Delivery, IT Director

I am recognized for diligently exploring alternative technical solutions and bringing in projects on time within budget. Lead, guide, mentor managers to be my successor

Tags for this Online Resume: ITIL Certified, Project Manager Trained, Global Initiatives, Technical, Team Builder, Microsoft Dynamics

Director, IT Service Delivery - 15 years experience

A result focused service deliver leader with strong analytic, technical, excellent communication and project management skills. I am passionate to drive continuous improvements and employee development to achieve business goals and objectives. Assumes ownership to identify, develop and implement operational tactics and/or strategies required to solve complex business problems.

Tags for this Online Resume: Customer Care, Technical Support, Managed Services, Vendor Management, Service Delivery, Program Management, customer experience, Communications

Director - 20 Years of Experience - Near 22556

Executive role (VP, CIO or Executive Director) managing multiple global outsourced IT services, or manage the entire Internal IT organization. Divisional Unit Head- Managing multiple IT outsourced service delivery and support, large accounts. Accountable for assurance of operational excellence in service delivery execution and CSAT to achieve Customer�s annual business and IT objectives. Be the CTO/CIO technology strategis...

Tags for this Online Resume: Operation Services Delivery, Infrastructure Services, Global Infrastructure Delivery, Strategic and Tactical, Business Development, Data Center Call Centers Management, Shared and Managed Services , ITIL, PCI, Virtual, Cloud, Global, Account, Client, Delivery, Services, support, Profit, loss, IT, information technology, infrastructure, application, Help desk, Managed Services, Shared Services, Contract management, SLA, OLA, KPI, resource management, Data Center, ITIL, global, Client, Service Delivery, Service Support, Service provider, Profit, Infrastructure service support, application service support, ITIL, Shared Services, Managed Services, Contract Management, SLA, OLA, Director of Services, DIrector of service delivery, VP of Service Delivery, outsource, Support Center

Director of Operations and Client Engagement- 30 Years of Experience - Near 10930

Seeking a dynamic company that I can support and grow with my skills and experience

Tags for this Online Resume: Legal, Litigation, Litigation Support, Management, Procurement, Support, HR, Human Resources, Management Solutions, Payroll, management, executive management

Featured Profile

Visionary Customer Success/Customer Support/Information Technology Executive

Visionary Customer Success/Customer Support/Information Technology Executive offering strong transformational skills that drive product development and execution of strategic plans, and ensure the implementation of operating practices that create increased business value and margin share growth in the B2B and B2C environments. A data-driven leader, demonstrating impressive communication skills, with the capacity to articula...

Ideal Companies: Gainsight, OneLogin, Crossover, Startups

Tags for this Online Resume: Leadership, Account Management, Product Management, Client Success, Financial Management, Customer Support, Process Reengineering, Training and Development, Strategic Planning, Sales and Marketing, Systems Conversions, Turn-Around Expertise, Talent Acquisition, Customer Retention, Strong Communication Skills, Creative Leadership, Cloud Management

Manager - 20 Years of Experience - Near 60148

Tags for this Online Resume: Pc, Personal Computer, Microsoft Windows, Unix, Wide Area Network, Client/Server, Management, Microsoft Windows NT, Services, Wintel

Featured Profile

Professional Services - 20 Years of Experience - Near 20147

C-Level Presentation & B2B Sales * Business Development Strategies * Channel & Program Management * Advisory Service Collaborations * Competitive Analysis * Contact Center Solutions * Team Training & Development * Systems/Storage/Software * Budgeting & Timelines * Outbound Solutions * ITIL Methodology * Technical Sales Planning Key Accomplishments * Circumvented losing a $2M valued enterprise account from switching to a co...

Ideal Companies: Avaya, Verint, Nice, CCaaS

Tags for this Online Resume: Interactive Voice Response, Integrate, Legacy, Pricing, Professional Services, Recruiting, CCaaS, Service Delivery, Contract Negotiation, Customer Support, Customer Success, ITIL Methodologies, Partner Enablement, Client Relationship

Manager - 20 Years of Experience - Near 18302

Tags for this Online Resume: Itil, Process Improvement, Business Development, Corrective Actions, Agile, Agile methodology, Architect, Automation, Infrastructure, Policies and Procedures