Accomplished senior technical analyst with 17 years experience in IT Support, leadership/management, solution delivery, technical troubleshooting and software/hardware repair. Assisted in the implementation of the E-Commerce support team. Created SLAs which lead to first call resolution 80% of the time. Implemented the process for 2nd and 3rd level escalations. Provided high level of support for E-Commerce support team w...
I am looking for a Program Management Role to manage project portfolios for business lines or to manage a PMO Office.
18 years of senior-level Program/Project Management and consulting experience specializing in management of full life cycle software development, Enterprise Networks, information security, Internet Portal, PCI Compliance, Unix, Windows server and workstations. Managed operations and planned multiple multimil...
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Senior Project Management, PMI Methodolgy, Data Center Moves, Mergers
High-energy, results-focused Senior Project Manager with excellent interpersonal and communication skills. Over 15 years of diversified experience in technology, healthcare, construction and telecommunications while working for FORTUNE 500, Global 2000 & U.S. Government Organizations.
Ideal Companies: SAS, Google, BlueCrossBlueShield of Florida, OpenPages, etc
Great attitude,Positive Demenor,Pstient
Ideal Companies: TRMPORARY AGENCY, HOSPITALS CLINICS FACILITIES
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Customer Service
Senior strategic and financial leader with proven record of generating revenues, enabling growth, and enhancing profitability while identifying, developing, and closing in on opportunities that consistently achieve measurable results• Demonstrated ability to turn around troubled companies, and build successful start-up organizations in multiple industries and business markets• Adept at effectively managing large, complex pr...
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Mergers & Acquisition, Joint Ventures , Turnaround, Start-Up &Shut-Down, Six Sigma Lean, Cost Accounting , Shared Services, SLAs, Outsourcing , SOX 404, Internal Controls , Integration, Process Improvement, NPI, Development Launch, R & O, Treasury Management, Contract, Sourcing Negotiations
To obtain a Sr. Management position where I can lead and develop a staff to meet and exceed company / business units objectives, SLAs and goals.
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Director of Operations, Operations Manager, Regional Manager, General Manager, Processing Center, Customer Contact Center
Insightful, results-driven IT professional which exceeds 20 years of diversified experience in corporate large and small scale and Department of Defense (DoD) information technology initiatives. Excel in providing advanced technology solutions in systems engineering, system administration, database administration, storage technology, web interfaces, and interface programming. Highly knowledgeable of cloud computing, Service...
Motivated leader. Results driven, creative, compassionate, customer focused
Ideal Companies: Fortune 500, Fortune 300, Start Up
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Provisioning, Operation, Supervisor, Manager, Leader, Business Analysis, Customer Service
20+ years of Field Service, Technical Assist Center, International Network Implementation, NOC supervisory and management experience. Proactive approach to problem solving. Excellent facilitator between management and staff. Recognizes team member’s contributions and achievements. Supervised teams of up to 15 highly motivated professionals both contractors and full time employees. Able to manage and build strong ties with v...
Ideal Companies: Cisco, Pacific Gas & Electric, Comcast, Bank of America, AT&T
Leader, motivator, innovator, likes change
Ideal Companies: Watson, SCE, IBM, Microsoft, Disney, Nike, Stater Brothers, Pacific Life, Capital Group
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SDLC, Cross-Functional, Motivational, PMI trained, SEI/CMM, Microsoft Office Suite, Project, Visio, EPM, Performance Appraisals, Employee Morale, IBM, Unix, XP, Vista, SQL, MySql, PLSql, Access, JCL, TSO, SPSF, SPUFI, Datacom, DQRY, DB2, IDMS, AcuCobol
An accomplished leader with expertise in employee development, motivation and cost reduction. Major strengths in problem solving, customer service, high availability as well as setting SLAs and policy and procedures. Skilled at cost containment through project management, problem tracking, vendor relations, and personal initiative to accomplish business objectives. A dedicated and dependable professional who motivates othe...
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non profit, call center
