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David D

Associate Manager

Occupation:

Telecomm Specialist

Location:

Antioch, CA

Education Level:

High School/GED

Will Relocate:

No

CollapseDescription

20+ years of Field Service, Technical Assist Center, International Network Implementation, NOC supervisory and management experience. Proactive approach to problem solving. Excellent facilitator between management and staff. Recognizes team member’s contributions and achievements. Supervised teams of up to 15 highly motivated professionals both contractors and full time employees. Able to manage and build strong ties with vendors.

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CollapseWork Experience

COMPANY POSITION HELD DATES WORKED

AT&T (Confidential) 2/2001 - 6/2004
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SCHOOL MAJOR YEAR DEGREE

Lincoln Heights High College Prep 1969 High School/GED Degree
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Highlights:

Contributed to the development of various job aids that itemized the process flow for carrying out specific work functions geared toward the technician and management audience. Awarded “The Spirit of Communications” plaque from AT&T Local Network Services which acknowledged my contribution in launching the NOC and meeting the time lines for completion. Tested, integrated and implemented Motorola Frame Relay Access Devices (FRAD) into the BOA international Frame Relay Backbone. Passed the A+ certification Exam 6-2007. COMP001003913579

Companies I like:

Cisco, Pacific Gas & Electric, Comcast, Bank of America, AT&T

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CollapseJob Skills

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CollapseResponsibilities

PC support as a field technician. Solved issues with with users PC, printers and other related activities. Scheduled work actities with clients over the Bay Area.
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