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Online Resumes with "SLAs"
Technical Project Manager, Nashville
I am looking for a Customer facing position that deals with multiple simultaneous overlapping projects that involves 5-80% travel. I am comfortable: negotiating contracts/SLAs, presenting/interacting with C-Suite personnel, explaining technical processes to non-technical people, ushering in change with resistant end users, and Managing projects with a geographically diverse team.
Tags for this Online Resume: PMP, SDLC, SOA, Agile / Waterfall, Infrustructure, Telephony
IT Management
An accomplished Senior IT Manager with 10+ years of experience building and initiating change management and quality assurance practices in ITIL and SDLC frameworks resulting in the stabilization of global production infrastructure and software systems and the delivery of quality software releases. A proven diplomatic communicator performing a combination of strategic planning, IT service management, risk mitigation and ...
Executive IT Director, Global IT Director, CIO, IT Security Management
Fred Hazan is an accomplished technology leader, innovator, strategist and trusted advisor to senior-level executives on technology solutions and strategy. He actively listens to customers current and future business needs while learning the current state of IT maturity. Fred drives strategic capability creating the long-term roadmap to attain SLA’s, improve user experience, simplify, standardize, shrink costs and shed ...
IT Delivery Executive / Engaging Leader - Over 50m Service Contracts
Searching for and executive leadership (Director of IT or VP) opportunity to lead a large organization to its next level of competency; as an engaging IT executive leader who has demonstrated record in effective operational and project & program management, controlling large engagements and service contracts. Mike Dawwas is considered an executive leader who is an expert in turning around delivery organizations to meet thei...
Featured Profile
Project Manager of Product Implementations - 15 years experience - Miami
I have over 15 years experience in Managing of Technical/Facilities Implementations and maintenance in the Telecommunication industry. I am detail oriented, and competent in vendor negotiation, drafting and contract management. Some of my primary functions consist of vendor collaboration in designing, reviewing, procurement and creating the Scope of Work (SOW). The SOW documents define a complete action list of items incl...
Tags for this Online Resume:
Telecom Manager, Project Manager, Procurement Manager, Facility Manager, Development Project Manager, Manager of Technical Implementations
Featured Profile
Featured Profile
Information Technology Executive
VISIONARY, INNOVATIVE & STRATEGIC LEADER IN TECHNOLOGY
Service focused technology and people leader with extensive experience in the design, delivery and management of enterprise class IT services and solutions. Proven track record of enhancing processes and developing people to drive improvements in service delivery, systems uptime and customer satisfaction. Capable change and transition leader with the ability to culti...
Ideal Companies: All
Tags for this Online Resume:
SLA, CMDB, Process, ITSM, ITIL, Budget, Strategic, Team build, execution, Change, Consolidation, data center, coaching, mentoring, governance, management, project, service, catalogue
Computer Operations Manager, Tennessee
To work closely with Business partners and Technology to insure all Client SLAs' are met. Continued improvement on Incident and Problem management processes to keep client impact to a minimum.
Tags for this Online Resume:
itil certified, Process management, global manager, Mainframe operations, budget, incident management
Featured Profile
Senior Manager - 15 years experience - Dallas
Experienced IT Senior Manager with diverse background in Service Delivery, IT Service Desk, and Project Management. Results-driven leader with strong communication and leadership skills (both International and domestic). Success in solving complex problems, troubled project mitigation and recovery, and collaborating with global teams across North America, Latin American, European and Asian labor markets.
Tags for this Online Resume:
Dallas, ITIL, Service Delivery, Manager, Service Desk, Incident Management
Featured Profile
Data Center Infrastructure Analyst
• Manage vendor relationships including hardware, software and maintenance contracts.
• Perform day to day operations to maintain SLAs and business functions.
• Responsible for monitoring, supporting and participating in the development/enhancements of distributive system management platforms.
• Provide guidance to junior Infrastructure analysts and follows guidance and direction from Business Systems Engineers when needed....
Tags for this Online Resume:
INFORMATION TECHNOLOGY TECHNICIAN, Data Center Site Engineer, PC Support/LAN Specialist
Project Manager of Product Implementations - 15 years experience - Miami
I have over 15 years experience in Managing of Technical/Facilities Implementations and maintenance in the Telecommunication industry. I am detail oriented, and competent in vendor negotiation, drafting and contract management. Some of my primary functions consist of vendor collaboration in designing, reviewing, procurement and creating the Scope of Work (SOW). The SOW documents define a complete action list of items incl...
Tags for this Online Resume: Telecom Manager, Project Manager, Procurement Manager, Facility Manager, Development Project Manager, Manager of Technical Implementations
Featured Profile
Information Technology Executive
VISIONARY, INNOVATIVE & STRATEGIC LEADER IN TECHNOLOGY
Service focused technology and people leader with extensive experience in the design, delivery and management of enterprise class IT services and solutions. Proven track record of enhancing processes and developing people to drive improvements in service delivery, systems uptime and customer satisfaction. Capable change and transition leader with the ability to culti...
Ideal Companies: All
Tags for this Online Resume:
SLA, CMDB, Process, ITSM, ITIL, Budget, Strategic, Team build, execution, Change, Consolidation, data center, coaching, mentoring, governance, management, project, service, catalogue
Computer Operations Manager, Tennessee
To work closely with Business partners and Technology to insure all Client SLAs' are met. Continued improvement on Incident and Problem management processes to keep client impact to a minimum.
Tags for this Online Resume:
itil certified, Process management, global manager, Mainframe operations, budget, incident management
Featured Profile
Senior Manager - 15 years experience - Dallas
Experienced IT Senior Manager with diverse background in Service Delivery, IT Service Desk, and Project Management. Results-driven leader with strong communication and leadership skills (both International and domestic). Success in solving complex problems, troubled project mitigation and recovery, and collaborating with global teams across North America, Latin American, European and Asian labor markets.
Tags for this Online Resume:
Dallas, ITIL, Service Delivery, Manager, Service Desk, Incident Management
Featured Profile
Data Center Infrastructure Analyst
• Manage vendor relationships including hardware, software and maintenance contracts.
• Perform day to day operations to maintain SLAs and business functions.
• Responsible for monitoring, supporting and participating in the development/enhancements of distributive system management platforms.
• Provide guidance to junior Infrastructure analysts and follows guidance and direction from Business Systems Engineers when needed....
Tags for this Online Resume:
INFORMATION TECHNOLOGY TECHNICIAN, Data Center Site Engineer, PC Support/LAN Specialist
Information Technology Executive
VISIONARY, INNOVATIVE & STRATEGIC LEADER IN TECHNOLOGY Service focused technology and people leader with extensive experience in the design, delivery and management of enterprise class IT services and solutions. Proven track record of enhancing processes and developing people to drive improvements in service delivery, systems uptime and customer satisfaction. Capable change and transition leader with the ability to culti...
Ideal Companies: All
Tags for this Online Resume: SLA, CMDB, Process, ITSM, ITIL, Budget, Strategic, Team build, execution, Change, Consolidation, data center, coaching, mentoring, governance, management, project, service, catalogue
Senior Manager - 15 years experience - Dallas
Experienced IT Senior Manager with diverse background in Service Delivery, IT Service Desk, and Project Management. Results-driven leader with strong communication and leadership skills (both International and domestic). Success in solving complex problems, troubled project mitigation and recovery, and collaborating with global teams across North America, Latin American, European and Asian labor markets.
Tags for this Online Resume: Dallas, ITIL, Service Delivery, Manager, Service Desk, Incident Management
