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IT Management
An accomplished Senior IT Manager with 10+ years of experience building and initiating change management and quality assurance practices in ITIL and SDLC frameworks resulting in the stabilization of global production infrastructure and software systems and the delivery of quality software releases. A proven diplomatic communicator performing a combination of strategic planning, IT service management, risk mitigation and project management to advance the implementation of diverse IT migration and integration projects with scalable testing and production support teams to effectively serve internal Operational-level Agreements (OLAs) and external client Service-level Agreements (SLAs). * IT Service Management * Quality Assurance Management * Change Management * Incident & Problem Management * IT Governance * Compliance * Enterprise Implementations * Project Management & Budgeting * Team Building & Management * Client & Vendor Relations
Information Technology Manager
About Me
Industry: |
Management & Business |
|---|---|
Occupation: |
Information Technology Manager |
Education level: |
Bachelor |
Will Relocate: |
Yes |
