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Online Resumes with "Customer Contact Center"
more than just a phone monkey
Tags for this Online Resume: Variable Annuities, NASD Series 6, Registered Representative, LOMA, Annuity, Financial Services, Customer Contact Center, Call Center
The Diverse Assistant
High Energy Administrative Assistant with exceptional customer service and data entry skills; very organized; resourcefull and have high ethical beliefs
Ideal Companies: construction office, legal office, state/county offices, animal care
Tags for this Online Resume: Admistrative, Administrative Assistant, Executive Assistant, Receptionist, Executive Secretary
Directory Assistance Operator
Tags for this Online Resume: Adminstrative Travel Assistant, Customer Service, Travel Agent, Secretary/Data Entry, Great Communicator
Exceptional Project & Process Manager
Highly motivated experienced Manager with strong team building and leadership skills. Innovative, creative, goal oriented & results driven.
Ideal Companies: Kraft, Coke, Target, Wells Fargo, Wal-Mart
Tags for this Online Resume: Experienced Manager, Process Improvement, Decision Maker, Team Builder
Customer Contact Center Manager / Call Center
Management professional with experience in call center management, retail management, and hospitality management
Ideal Companies: Sears, American Express, SAS, Citigroup, Campus Partners
Tags for this Online Resume: Management, Call Center, Customer Contact, Customer Service, Sales, Manager, Professional, Business, Leader, Training
Client Relations Diva
I am a highly focused executive with twenty-nine years of experience in Fortune 100 Companies, providing a background in Financial Systems, Telecommunications, IT, and Business Consulting. I have proven leadership in implementation and software development, business and strategic planning, national program management and funding, product development and implementation, financial systems business solution design and larg...
Ideal Companies: FEMA, USAA, Duke Energy, Marriott
Tags for this Online Resume: Program Management, service relations, account relations, technical project management, direct, service, operations, vice president, accountability, manages oters
Senior Operations Manager, Southern New Jersey, Delaware, Eastern P.A.,
To obtain a Sr. Management position where I can lead and develop a staff to meet and exceed company / business units objectives, SLAs and goals.
Tags for this Online Resume: Director of Operations, Operations Manager, Regional Manager, General Manager, Processing Center, Customer Contact Center
Customer Contact Center Manager
Senior Customer Service Manager - 20 Years of Experience - Near 75219
Accomplished Customer Contact Center Senior Manager with experience overseeing multi-center management teams. Adept at rolling out new products, driving sales, and reducing overhead costs to bolster the bottom line. Skilled in troubleshooting problems and conceiving workable resolutions. Recognized ability for elevating customer satisfaction for high-volume operations.
Tags for this Online Resume: Customer Service, Inbound Call Center, Insurance, Banking, Sales, Senior Manager
Chief Operating Officer Chief Information Officer Vice President Operations Vice President Customer Care
to obtain consulting or employment in IT, Operations, Customer Care where I can make significant contributions to improving company profitability
Tags for this Online Resume: Project Management, Change Management, Process Improvements, Information Technology, Consulting, Customer Relationship Management, Contact Center, SDLC, Leadership, Microsoft
Director
Skills Summary Leader with extensive experience in building, analyzing, and operating high volume customer contact center operations. Skilled in new technology implementations and developing world class customer service operations. Excellent background in process improvement utilizing programs such as TQM and Six Sigma to create a greater return on investment. Experienced in creating strategies to improve customer satisfact...
Tags for this Online Resume: Call Center, Bankruptcy, Insurance, Insurance Claims, Customer Relationship Management, Integrate, Project Management, Project Manager, SAP, Siebel, Workforce
Customer Service Manager - 12 Years of Experience - Near 30080
SUMMARY OF QUALIFICATIONS Tenured Senior Leader in customer contact center environment for the largest deregulated natural gas marketer in Georgia. Proven success in building strong working relationships and motivating both local and virtual teams to achieve monthly and annual service level metrics. A self-motivated, innovative individual who uses knowledge and resources to get the job done. Exceptional skills in: * Contact...
Tags for this Online Resume: Interactive Voice Response, Voice, Billing, Disaster Recovery, Forecasting, Quality Assurance, Scheduling, Test, Training, Customer Service, Microsoft Suite
