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Online Resumes with "Retention Improvement"



Customer Care (Service) Call Center Representative

A CUSTOMER CARE/CALL CENTER Representative position requiring my extensive experience as a problem solver with excellent public relations skills and an ongoing commitment to professionalism, customer satisfaction, account retention, improving departmental efficiencies and advancement ability.

Ideal Companies: To work for any company, though do not wish to work as in Sales (Sales Consultant-OK).

Tags for this Online Resume: Deal direct with the customer and difficult customers., problem solver, commitment to professionalism, customer satisfaction and account retention, multi-task, work independently and successfully, "can do" attitude, assure the best possible service to the customer, adapt quickly to change, strong focus on accuracy and attention to detail

Vice President Customer Relations

With a solid highly successful background in achieving the highest degrees of Customer Satisfaction within 3 diverse company environments, I am looking to produce these same results for any company looking to increase loyalty, improve their referral base, improve Employee and Customer retention and to improve the quality of products and processes.

Ideal Companies: Pulte, Centex, Sprint, Ryland, Ryan Homes, Alexian Brothers Hospital, CVS, Walgreens, Sears Holdings

Tags for this Online Resume: Increased Customer Satisfaction, Customer Loyalty, Survey Expertise, Profitability, Customer Service Excellence, Improved Quality, Continuous Process Improvement, Employee Satisfaction/Retention, Increased Sales, Renewed Referral Base

The Thomas Edison of HR

Excellent leader with 15+ years in HR environments and 10+ in operations, MBA-Great compliment to each other.

Ideal Companies: OPEN

Tags for this Online Resume: Human Resources, Operations, Chief, vice president, Director, Program Management

warren buffett disciple

ambitious high energy leader with exceptional organizational and motivation

Ideal Companies: USAA, AmeriGroup, ACE, Chubb

Tags for this Online Resume: insurance

General Manager, Operations / Distribution Center Manager, Northeast

MICHAEL FRAPPIER 31 Howard Lane • Thomaston, Connecticut 06787 860-989-6032 • mfrappier@email.com Dear Sir/Dear Madam: Having contributed to the profitability and success of major distribution organizations through skillful development and management of highly productive operating teams and processes, I now seek a new senior operations leadership opportunity. With comprehensive operations management experience and ...

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Executive Management Material

Experienced business manager with demonstrated skills in project management, process improvement, and marketing. Adept at developing programs to produce increased productivity and profits. Excellent communication and networking skills. A Leader. A Coach. A Trainer and Mentor. Able to analyze complex situations and develop solutions to resolve root cause issues. Track record of management success in a variety of businesses. ...

Ideal Companies: Kraft, Coca Cola, General Mills, Anheuser Busch, PepsiCo, Nabisco, Campbell's

Tags for this Online Resume: Marketing, Operations, Business Development, Food Science

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Featured Profile

General Manager

I am a Management professional with over 15 years of experience managing and growing business in several different verticals. I pride myself in being hands on, leading by example and overachieving!

Ideal Companies: Companies with growth and expansion in mind.

Tags for this Online Resume: Financial Services, General Manager, Operations, Entreprenurial, P&L, Growth, Sales Growth

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Senior VP of Human Resources - International, tech, energy, non profit, health care; with accomplishments in acquisitions, change management, leadership development and HR strategy

I am a strategic business partner looking for my next role in the top HR position of a company that values innovation, talent development, team building, solid HR strategy development, and award winning program development. Full spectrum HR experience in both domestic and international settings.

Ideal Companies: Boeing, Amazon, Microsoft, Google,

Tags for this Online Resume: International HR, Leadership development, Performance Management, Employee Relations, Training and Development, Compensation and Benefits, mergers and acquisitions, succession planning, willing to relocate, Talent aquisition

Restaurant Manager - 20 Years of Experience - Near 01778

I am hospitality specialist • 20+ years experience in Management Operations: specializing in the Service and Hospitality Industries Management: Training & Team Leadership, Customer & Quality Assurance, Conflict Resolution Operations: Budget & Cost Control, Forecast & Strategic Planning, New Unit Opening Successful training specialist that leads,mentors national m...

Tags for this Online Resume: operations specialist, profit and loss expert, Training specialist, mentor, unit openings , Quality assurance

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Human Resources Manager - 20 Years of Experience - Near 75050

I am seeking to acquire a challenging human resources management position where I make use of my extensive experience in the field to handle staff recruitment and promote employee relations to increase the overall effectiveness of your company’s workforce. Also looking to secure a position that will lead to a lasting working relationship.

Ideal Companies: Mary Kay; Poly American; Trinity Industries, Airgas, Bell Helicopter, Lehigh Hanson

Tags for this Online Resume: Human Resources