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Online Resumes with "Performance Management "
Customer Service Manager - 10 Years of Experience - Near 50321
CAREER SUMMARY CAREER ACCOMPLISHMENTS Customer Service manager with the * Created a new team to handle customer service inquires ability to find and create solutions to in a timely manner. meet corporation's customer service * Reorganization of Bi-lingual team to reduce "pain - needs. points" as they related cost effectiveness, changes included reducing pay roll expenses by 15%. * Evaluated repeat caller issues, reduced rep...
Tags for this Online Resume: Call Center, Human Resources, Monitoring, Management, Complaints, Policies and Procedures, Training, Annuity, Audit, Process Improvements
Supply Chain Manager
Summary of Qualifications * Over 23 years of progressive management experience with a proven track record of delivering results in highly matrixed organizations * Broad foundation of applicable business skills obtained from experience in working with Operations, Sales, HR and Finance that has developed multiple leadership competencies including: Team player, Results Orientation, Innovation/Risk Taker, and Managerial Courage...
Tags for this Online Resume: Appraisals, Complaints, Distribution, Employee Relations, Human Resources, Inventory, Leadership, Management, P&L, Process Improvement
Customer Service Manager
Areas of Expertise Operations Management Sales Order Management Strategic Planning Performance Metrics Team Building & Leadership Process Improvements Performance Management Training & Developing Staff Customer Relationship Management Systems (Siebel & Salesforce) Vendor Management Customer Support Employee & Customer Retention Contracts & Order Processing Operational Efficiency Complex Problem Solving
Tags for this Online Resume: Call Center, Financial, Financial Services, Management, Metrics, Sales, Services, Training, Automation, Back Office
System Administrator
SUMMARY Military Veteran with a Clearance with 6 years of experience in Information Technology. Accomplished measurable results while leading teams of 6-8 in a dynamic, fast - paced environment and training exercises. Possess a comprehensive background in Information Technology derived from conducting domestic and overseas operations such as Joint Task Force in Naval Station Guantanamo Bay, Cuba and the United States. Focus...
Ideal Companies: general Dynamics, Leidos, NCI
Tags for this Online Resume: Active Directory, Bilingual, Help Desk, Information Technology, Lanmanager, Local Area Network, Management, Microsoft, Microsoft Active Directory, Microsoft Office
Director
AREAS OF EXPERTISE * Contact Center Management * QBR Preparation * BPO experience * Multi-site experience * Staffing and Resource Management * Performance Management (KPIs, SLAs)
Tags for this Online Resume: Call Center, Retention, Billing, Operating Systems, Sales, Firepond Concierge, Management, Oracle Parallel Server, Resource Management, Voice
Database Designer - 4 Years of Experience - Near 02128
i-Vantage Health Analytics MA Aug 17 - Present
Tags for this Online Resume: Microsoft SQL Server, SSIS, Structured Query Language, T-SQL, Project Management, Project Manager, Audit, Data Warehouse, Microsoft Excel, SQL Server 2005
Director
SUMMARY Action-oriented, results-driven and respected business leader with extensive experience managing a call center, an administration department, aligning corporate policy with federal, state and local government laws and contracts. Managed relationships in a union and non-union work environment. Dynamic communicator capable of collaborating within all levels of an organization. Over 33 years of experience providing exc...
Ideal Companies: Amazon , Toyota
Tags for this Online Resume: Absence Management, Administrative Tasks, Government, Payroll, Project Management, Project Manager, Support, Technical Support, Arbitration, Communications
Engineering Manager
Tags for this Online Resume: Automation, ISO, Manufacturing, Process Improvement, Audit, Energy Conservation, Roofing, Engineering, Internal audit, ISO 9001
Human Resource Consultant - 5 Years of Experience - Near 32444
PROFESSIONAL SUMMARY I am a goal-oriented professional dedicated to high levels of customer satisfaction as well as the ability to meet aggressive business goals. Upon hire your organization will be obtaining an employee with specialized knowledge in human resource management, educational training, performance management and customer service.
Tags for this Online Resume: Customer Service, Accounting, Human Resources Information System, Janitor, Management, Microsoft, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Project Management
Manager - 13 Years of Experience - Near 33313
Major Accomplishments * Developed a scorecard within the department that allowed leadership to successfully develop, mentor and train front line employees to enhance the department's productivity and focus. * Assisted and facilitated meetings and trainings with all of the business services stake holders, to include tech ops, order entry teams, sales, construction and maintenance with the desire to improve business services ...
Tags for this Online Resume: Management, Support, Technical Support, Focus, Leadership, Microsoft, Microsoft PowerPoint, Sales, Sales Support, Metrics
Education Teacher - 13 Years of Experience - Near V2N0B
PROFILE * An outstanding academic and business professional with a Doctorate Degree in Management, with speciality in Finance, Financial Management, Performance Management and Strategic Management in public service sector, Master's Degree in Business Administration major in Corporate Finance, Teacher of Adult Teaching Effectiveness Certificate, and Professional designation in Management. * Excellent skills and experience in...
Tags for this Online Resume: Banking & Finance, Banking Industry, Financial, Financial Analysis, Financial Industry, Macro (Predefined Code), Sales, Financial Management, Management, Planning
Director of Human Resources - 19 Years of Experience - Near 60035
SUMMARY * 17 years of HR related experience * Accomplished team leader and motivator * Strong experience in Employment/Labor Laws * Proactive focus on Employee Relations * Specializing in Recruitment/Talent Management/Succession Planning * Excellent interpersonal, communication and team building skills E-mail: * Reports to the CHRO and partner with Corporate HR & Training to create and execute talent management programs, bo...
Tags for this Online Resume: Recruiting, Full life cycle, Management, ADA, Ada Programming Language, Talent Acquisition, Benefits, Cascading Style Sheets, CSS, Human Resources Information System
