Description
SUMMARY Military Veteran with a Clearance with 6 years of experience in Information Technology. Accomplished measurable results while leading teams of 6-8 in a dynamic, fast - paced environment and training exercises. Possess a comprehensive background in Information Technology derived from conducting domestic and overseas operations such as Joint Task Force in Naval Station Guantanamo Bay, Cuba and the United States. Focused on Active Directory and multiple platforms including Network and System Administration while handling multiple projects simultaneously in a dynamic fast-paced environment in both civilian and military capacities. Recipient of multiple awards for outstanding performance and professionalism. PERFORMANCE HIGHLIGHTS 868809148686 * Professional Customer Service Support. * Problem Analysis & Resolution. * Bilingual (Spanish). * Video Teleconference. * Performance Management. * PC Technician * Six Sigma Yellow Belt. * Active Directory * Microsoft Office PROFESSIONAL WORK CHRONOLOGY United States Army (Active Duty) Information Technology Specialist Fayetteville, North Carolina 28310 01/2017 - 12/2017 Lan Manager Operator and maintainer * PC Technician * Team Chief managed and supervised 8 soldiers * Maintain and configured routers and switches * Configured Routing Protocols for Voice over Data * Managed VMWARE and Simple Network Management Protocol (SNMP) * Acted as Communication Security (COMSEC) custodian managed, inventoried and inspect all COMSEC Equipment United States Army (Active Duty) Information Technology Specialist Naval Station Guantanamo Bay, Cuba 12/2015 - 12/2016 Help Desk Representative. * PC Technician * Maintained the Battalion Organizational Mailbox * Managed the Share Drive * Use remote assistance to provide better service to customers * Acted as Communication Security (COMSEC) custodian managed, inventoried and inspect all COMSEC Equipment United States Army (Active Duty) Information Technology Specialist Aberdeen Proving Ground, Maryland 21005 07/2012 - 12/2015 SR. Information Technology Specialist * Satellite Operator and maintainer * Active Directory and System Administrator * PC Technician * Acted as Communication Security (COMSEC) custodian managed, inventoried and inspect all COMSEC Equipment ADDITIONAL HIGHLIGHTS clearance