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Online Resumes with "Manage Services"



Project Manager - 16 Years of Experience - Near 20640

SUMMARY HIGH-PERFORMING MANAGER WITH MORE THAN 17 YEARS IN a managed services / help desk ENVIRONMENT PROVIDING 24/7 SUPPORT MANAGING MULTIPLE LOCATIONS and PROJECTS ENSURING timely completion and delivery of REQUESTED SERVICES. ACCOMPLISHMENTS * Improved customer satisfaction from 85% to 91% (IMF) * Interfaced with hardware/software engineers to provide permanent solutions for recurring issues (HHS) * Developed standard se...

Tags for this Online Resume: Support, Technical Support, Help Desk, Management, Active Directory, Email, Microsoft Active Directory, Microsoft Windows, Service Desk, Project Manager

Manager - 13 Years of Experience - Near 75009

Tags for this Online Resume: Management, Equity, Private Equity, Strategic Initiatives, Acquisitions, Healthcare, Broadband, Business Plan, Texas, Operations Management, Sales, COO, Vice President, Senior Executive Leadership, Executive Management, Sales Management, Strategic Planning, Telecommunications, Integration, Finance, Information Technology, Wireless, Managed Services, SaaS, Contract Negotiation

Quality Assurance Specialist - 9 Years of Experience - Near 23060

PROFESSIONAL SUMMARY: Certified HealthCare & Quality Assurance Analyst with 8+ years of diverse experience in Quality Assurance and Software Testing with an expertise in various testing methodologies [Agile & Waterfall] and testing process in both HealthCare [Aetna] and Lottery [GTECH] domains, as Agile Tester and Test Lead. Well-versed in Software Development Life cycle and Software Testing Life cycle. Very well aware of t...

Tags for this Online Resume: Agile Methodology, HP ALM, Jira, SQL, System Testing, UAT, Healthcare, SDLC, Test, Management, Regression Testing, Asset Liability Management, HP, Microsoft Windows, Operating Systems