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Online Resumes with "JD Power"
Training and Development 3 years, Customer Service Call supervisor 4 years, Accounting 10 years, Customer Service 20 yearsy
Im a under graduate college student working on my masters in Human Resources, I have 2 years working with benefits, writing policies, payroll. Am familiar with how to write policies and training mannuels, along with keeping everything confidential. I currently am assigned as a marketing director with the Fraternal Order of Eagles. Am looking for a position that will utilize my skill and knowledge to further my career in...
Tags for this Online Resume: Microsoft word, excel, quickbooks, familar with labor laws, ADA Laws, Research, EEO, FMLA, benefits programs
World Class Customer Service Manager, Call Center Manager, Call center subject matter expert, 6 Sigma Customer service manager
I am a Customer Support Manager/Call Center Manager with over 15 years of service. Subject matter expert on Customer care and Call centers. I am a Green Belt in 6 Sigma and have a passion for improving processes thus reducing costs, increasing revenues and Customer Service.
Ideal Companies: Illumina, Republics Services, Verizon Wireless
Tags for this Online Resume: 6 sigma, Customer support manager, Project manager, Assistant Director, Technical Support, Training Manager, Workforce Manager
VP, Operations & Customer Service, 25 years experience, specializing in Retirement - NJ
To obtain a senior position with a company that is looking to increase customer satisfaction and loyalty by utilizing my unique experience.
Tags for this Online Resume: Customer Service, FINRA Series 99, Lean Six Sigma, JD Power Certified , Call Center, Leadership, Retirement and Benefits Professional, Operations
Organizational Development Professional
To be a part of an organization that looking for an accomplished leader with a professional track record of developing staff. To be fiercely dedicated to providing a world-class experience for customer and stakeholders while delivering the highest possible return for owners and investors.
Ideal Companies: Nike, Marriott, Holiday Inn, Abbott
Tags for this Online Resume: Customer Service Professional, Organization Development Specialist, Best Practices, Evaluate, Green Belt, Honeywell, Information Technology, Services, Social Media, Training
Seasoned Director/Manager with multidisciplinary experience in utilities, finance, services and marketing
Experienced technical services manager and Board Director desiring to engage in interesting new challenges. Considerable experience in strategy, organizational development, sustainability as well as technical and efficiency program management. Background includes leadership in visioning, new program/business plan development, metrics development, marketing and program launch, cash flow management, service delivery and ...
Ideal Companies: FPL, VOYA, VISTAKON, SAFT, Rayonier, Georgia Power, Florida Blue, CSX
Tags for this Online Resume: Experienced Board Director, Engineering Management, Strategy, Sustainability, Program Development, Process Improvement, Jacksonville, Budget management
Customer-Facing Executive leading winning teams to enable healthcare
Dynamic and innovation Vice President of Sales and Operations, Strategy and Business Development for Advanced Medical Technologies and Life Sciences with more than 20 years of high profile executive management experience.
Ideal Companies: Meridian Bioscience, Medtronic, Abbott Diagnostics, Roche Diagnostics, Danaher, Baxter, Bayer, Cook Medical, BD, CR Bard, Beckman Coulter
Tags for this Online Resume: Growth, Strategic Planning, Operational Excellence, Customer Loyalty
Analyst - 20 Years of Experience - Near 06851
Extensive industry experience/expertise in telecommunications technology consumer products financial services and automotive QUALIFICATION SUMMARY Sales Experience Achievements: * Matched or exceeded budgeted revenue targets in 13 out of 14 years with P&L responsibility * Expanded telecom business by 250% in 5 year period at J.D. Power * Three-time consecutive sales award winner (highest sales totals) Two awards for largest...
Tags for this Online Resume: market research, analyst, voice of customer, customer insight, new york metro, business development, Apple, Assessments, Automotive, Best Practices
Production Supervisor
Professional Summary Looking to join a company that values hard work, dedication, and a responsible person. I have worked the last 4 years for Caterpillar Inc. having achieved 0 safety incidents in the last 3 years. Have been a part of a team to go from 350 PPM to 120 PPM. Have worked with my team to achieve efficiency goals and cut cost. I have received a superior rating the last 2 year on my evaluation. Worked 22 years fo...
Tags for this Online Resume: Documentation, Evaluate, Problem Solving, Audit, Payroll, Quality, Quality Assurance, sheets, Manufacturing, Training
Organizational Development Specialist - 10 Years of Experience - Near 90046
Accomplishments Charles Schwab Inc. By truly partnering with stakeholders we accomplished a complete change in corporate culture and re-tooled their national sales force and support staff. With this initiative Schwab was finally able to achieve the #1 position in customer service (JD Powers), increase sales 27% + each year, increase employee engagement by 32%+. By aligning the new hire on-boarding program with corporate ini...
Tags for this Online Resume: Customer Service, Cyber Security, Diversity, Insurance, Integrate, Leadership, Training, Development, Learning and development, Sales Training, Chief people officer
President - 20 Years of Experience - Near 44017
Areas of Expertise * Revenue and Market Growth * Call Center Operations Management * Sales and Marketing Leadership * CSR Coaching and Staff Development * Strategic Market Planning * Technology Selection and Applications * Project Development and Management * Site Selection and New Center Start-ups CAREER HIGHLIGHTS * Delivered the best performing financial year in Ameridial's 23 year history and over five years, grew annua...
Tags for this Online Resume: Call Center, Customer Service, Program Management, Site Design, Site Selections, Start-ups, Voice, Email, Leadership, Management
General Manager - 20 Years of Experience - Near 32225
Professional Summary Business Manager with over 20 years of experience providing efficient and skillful management in the railroad industry. Demonstrated a track record of productivity. Proficient in CRM, GFM, Oracle, Microsoft Word, Excel, Power Point, Visio and all Microsoft products. Received numerous JD Power, Service Excellence, and Spot Awards for generating new business, and taking price increases.
Tags for this Online Resume: Customer Relationship Management, Transportation, Forecasting, SAS, Pricing, Business Development, Business Development Manager, Management, Microsoft, Microsoft Excel
Sales and Marketing Leader - 18 Years of Experience - Near 28269
Produced 3.1 million annual units over $1.2 billion dollars and doubling of EBIT dollars from 2009 to 2012 via consumer product and brand leadership of the Electrolux Sears Business Team. Awarded 100% of the private brand cooking business in the US and Canada and added 100% of the microwave hood business through a third party external sourcing arrangement. Headed the $50 million-dollar Kenmore PRO Project Team resulting in ...
Tags for this Online Resume: Manufacturing, Distribution, Leadership, Market Research, P&L, Product Development, Research, Sales, Flooring, Management, sales, outside sales, account manager, inside sales, marketing, account executive, business development, sales representative, product management, P & L, Generation Planning, Brand management, consumer insight
