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Online Resumes with "Itil "



Business Analyst - 10 Years of Experience - Near 94403

Tags for this Online Resume: Content Management, Management, Security, Itil, JIRA, Oracle, SDLC, Architect, Integrattion, Requirements, Use Cases, HL7, Prototyping, Workflow, Lean Six Sigma, Business Process, Pipeline, Devops

Computer Operator - 15 Years of Experience - Near 75104

Tags for this Online Resume: Remedy, Bridges, Gateway, Incident Management, SAP, Voice, Batch Processing, Bizmanager, Citrix, Computer Operations, ITIL, Ticket Monitoring, Monitoring, Technical Support

Application Support - 17 Years of Experience - Near 80205

SUMMARY Experienced Operations Systems Analyst with 20+ years in Information Technology, Operations, Billing, and Vendor management. BSS/OSS, ITIL (foundation), ITSM, Service Now, eTOM. Strengths include the proven ability to adapt to changes in the workplace, work well independently or as part of a team. Being detail oriented and producing quality work with consistent results. Technical Proficiencies Billing: Martin, CBP, ...

Tags for this Online Resume: Billing, Voice, Management, Ds3, Install, Order Entry, Customer Accounts, Troubleshooting, User Datagram Protocol, Vendor Management

CEO - 20 Years of Experience

Experienced with multi- year, short term, IDIQ, Fixed Fee, and Cost Plus engagements Experienced with small to very large engagements 15+ years' experience in the following areas: Management, Information Management, Enterprise architecture, Personnel management, Customer management, Leadership, Financial management, Change management, Problem and Risk management. Adept at business development and growing contracts. Proven t...

Tags for this Online Resume: Program Manager, Operations, Engineering, Software Development, Strategic Planning, Support, Systems Development, leadership, Budgeting, Business Development, Proven Performer, Team Builder, Critical Decision Making, Strategic Planner, Tactical Planner, PMP, ITIL, Motivator, Empowering Leader, Team Player, Build/Maintain Relationships, Problem Solver, People Person, Professional, Military Experience, Government Experience

Manager

Areas of Expertise * Business Continuity Planning (cert) * Operational Risk Management (cert) * ITIL/ITSM Service Delivery (cert) * Incident Management / Disaster Recovery * Vendor Management * KPI/KRI Development * Project Management * Change, Release, Problem Management * Staff /Management Development * Comprehensive Staff Assessment * Operational and Strategic Planning * Budgeting / Forecasting

Tags for this Online Resume: Support, Technical Support, Management, Project Management, Documentation, Help Desk, Risk Management, Business Contingency Planning, Call Center, Itil

Senior Vice President - 20 Years of Experience - Near 77088

Please DO NOT contact me for Sales, Insurance or Franchise opportunities. I am an experienced executive, mentor and leader in IT and Communications with over 25 years experience in a variety of industries. I am certified in Thinking Into Results and Gallup's Strengths Finders with current certifications in ITIL v3 Service Management, Change Management, SCRUM Master and project management. I want lead, direct, manage, coa...

Tags for this Online Resume: Marketing, Change, Training, Leader, Strategy , Planning, Scrum, Coaching, Design, Benefits, communications, Production, Video

Manager - 18 Years of Experience - Near 10528

PROFESSIONAL SUMMARY: * IT Professional with twenty years' experience (Healthcare, Financial) * Demonstrated success leading teams in successful enterprise deployments * Hands-on style in delivering complete solutions from specification to delivery * Design Single Point of Contact Service Desk Solutions * Provide vision for key infrastructure projects including disaster recovery, system monitoring, and virtualization * Cert...

Tags for this Online Resume: ITIL, Incident Manager, Asset Manager, Problem Manager, Change Manager, IT Director, Service Desk Manager, Footprints, Service Delivery Manager, Help Desk Manager

Project Manager - 20 Years of Experience - Near 63141

Tags for this Online Resume: Actor, Chemistry, Enterprise Requirements Planning, ERP Systems, Information Technology, Itil, Management, Microsoft, Oracle, Oracle E-Business Suite, GAMP, Compliance, Validation

Team Leader - 18 Years of Experience - Near 77573

SUMMARY OF QUALIFICATIONS * 18+ years of business IT operations experience supporting frontline critical applications for multiple Fortune 500 companies. * ITIL v3 certified and play an intricate role in the implementation and enforcement of the Change, Problem, and Incident Management process. * Superior experience in the implementation and support of information systems. * Solid knowledge of LAN administration and support...

Tags for this Online Resume: Leadership, Policies and Procedures, Active Directory, Citrix, Microsoft Active Directory, Support, Applications, Information Technology, Infrastructure, Management

Project Manager - 19 Years of Experience - Near 23927

Tags for this Online Resume: Data Center Services, IaaS, Cloud Computing, BMC Software, Engagement Manager, Information Technology, Project Management, ITIL v.3, Service Delivery Management

Help Desk Specialist - 18 Years of Experience - Near 91606

PROFESSIONAL SUMMARY Professional Technical Support Analyst with more than 20 years proven troubleshooting experience. Diligent in troubleshooting technical issues to identify root causes and prevent recurrence, I am skillful in analyzing business needs and executing procedures to meet those needs. Experienced with logging service calls through BMC ticketing system. * Managed accounts through Active Directory. * Established...

Tags for this Online Resume: Configure, Microsoft, Networking, Wireless, Inventory, Procurement, Support, Technical Support, Office 365, Desktop Computer, Active Directory, ITIL, Microsoft Exchange, Exchange, Microsoft Office

Computer Science Teacher - 10 Years of Experience - Near 75407

Tags for this Online Resume: Applications, LMS, Architect, Itil, Web, Web Technologies, Agile, Apple, Application Development, Audit