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Online Resumes with "Ticket Monitoring"
team player
A team player,will alwaus go the extra mile to make sure that the customer is pleased.Also will help find ways to save the company money
Ideal Companies: verizon, winters king & associates, oru, any law firm, , police dept.Hilti
Tags for this Online Resume: qualty assurance
Elite Customer Care
High morals and experienced customer service representative with exceptional leadership skills.
Tags for this Online Resume: Customer Service
Hard working, detail oriented Business Analyst
I am looking for a job that will broaden my skill set by presenting new challenges to me--and utilizes my existing skill set to accomplish tasks and projects. My new job should have a team of individuals that each have a different skill set where we can each present our ideas and have different ways to solve issues.
Tags for this Online Resume: SQL, Cognos, Brio, TOAD, Visio, MS Excel, MS Word, MS PowerPoint, MS Access, Project Management, Project Documentation, Project UAT Testing, Trend Analysis, Business Reporting, Client Management
Computer Operator - 15 Years of Experience - Near 75104
Tags for this Online Resume: Remedy, Bridges, Gateway, Incident Management, SAP, Voice, Batch Processing, Bizmanager, Citrix, Computer Operations, ITIL, Ticket Monitoring, Monitoring, Technical Support
System Administrator - 14 Years of Experience - Near 11226
Managed all Change Requests for CPM (Capital Management Group) (McGraw-Hill Companies) 1221 6th Avenue, New York. * Dispatched tickets, monitored tickets queue, and managed SLAs using Remedy ticketing system. * Created new user accounts using Novell Admin. * Imaged and configured laptops for new users with VPN access. * Assisted with reimaging and deploying of laptops for remote users in London and Hong Kong. * Managed Roll...
Tags for this Online Resume: Connectivity, Microsoft Windows, Desktop Computer, Active Directory, Cisco, Email, Microsoft Active Directory, Windows 7, Cabling, Desk Top Support
