Hard working, detail oriented Business Analyst

11/2007 - 2/2009

Affinion Group

Individual Contributor

• • Managed the client relationship between Affinion and the three credit bureaus for credit alert monitoring. • Successfully designed tracking and trending reports to illustrate the business flow between the company and external clients. • Utilizing SQL and Cognos; successfully researched and resolved internal and external client inquiries. • Managed a project that increased company revenue, by successfully inputting members into the company’s system in a timely manner. • Created instruction manuals for system use and business flow reconciliations. • Analyzed daily operational flow, in order to find ways to increase the efficiency of day-to-day business. • Successfully completed a Six Sigma white belt training class.

2/2005 - 11/2007

Affinion Group

Individual Contributor

• • Utilized SQL to create a tracking ticket to monitor the billing files going out to clients; and their respective reply files coming back into the company. • Created a database reporting tool to report on the total dollar amount the company is holding from going out the door; due to processing issues. • Re-designed financial Brio reports in order to increase the efficiency of financial reconciliations. • Researched and resolved financial discrepancies utilizing SQL and Excel to increase the efficiency of financial business flow. • Successfully designed a weekly financial reconciliation spreadsheet showing expected cash versus the actual cash for different clients. • Created instruction manuals for financial reconciliation reports. • Completed TOAD training class. • Analyzed daily financial processing, in order to avoid future financial discrepancies.

2/2004 - 9/2004

Parker Global Strategies

Individual Contributor

• • Increased the efficiency of Excel analytical summary spreadsheets for comparative statistics; utilizing SQL and Visual Basic to reduce the code from seven pages to one-half page. • Managed the implementation of performance analytical software, PerTrac 6.0, in order to increase the efficiency of the Research Department. • Created an analytical tool, within Total Reconciliation for the Operations Department to compare manager return data. • Managed external client section for the company website. • Supported Research acquisition and preparation of data for fund-of-funds downloads. • Completed Bloomberg Technical Training Certification classes.

2/2003 - 2/2004

Cubeta's Field & Stream

Individual Contributor

• • Utilized Visual Basic programming to increase the efficiency of Excel spreadsheets at Cubeta’s Field & Stream. • Instructor for MS Applications.

10/2001 - 12/2002

CT Department of Transportation

Individual Contributor

• • Project manager for the implementation of the backbone configuration files for MicroStation J. • Managed a project team; dealing with the deployment of new systems, analysis of network problems, and the implementation of new software. • Managed the implementation of Paint Shop Pro and Axiom software programs. • Designed the manual, organized classes, and instructed engineers on the usage of Paint Shop Pro. • Managed the implementation of the updated configuration files from metric to US standard units for State Highway Design. • Managed a team for the implementation of 50 new computer systems at the CT Department of Transportation. • Successfully designed training materials used by Department of Transportation engineers. • Compiled and performed demonstrations for the state CADD Standards Committee. • Analyzed daily operations incidents to proactively resolve future occurrences.

2001

Bachelor Degree

Marist College

• Information Technology

1997

High School/GED Degree

Southington High School

• College Preparatory