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Online Resumes with "Itil "
Customer Service Manager - 20 Years of Experience - Near 90065
SUMMARY With over 20 years of experience in IT Services, having spent the last 10 in Account Management, Service Delivery & Customer Relationship on a global scale. Collaborates with clients & nurtures strong business relationships by being their customer advocate & managing the Total Customer Experience. Able to build & maintain strong relationships with Clients at senior management level and below. Partners with Clients &...
Tags for this Online Resume: Hewlett Packard Enterprise, P&L, ITIL, Business Development, Customer Accounts, Relationship Management, Database Maintenance, Results Oriented, Financial Management, Management, Thinks outside the box, Go starter
Network Engineer
SUMMARY * Well versed with ITSM processes, certified ITIL Service Operations Intermediate and ITIL Foundation 2011 * Experience of communication with customer and senior management regarding all sorts of technical and process related matters * Sound knowledge of IT infrastructure and applications
Tags for this Online Resume: Routers, Wide Area Network, Banking Industry, Management, Switches, ACLS, Chicago, Border Gateway Protocol, Documentation, Local Area Network, ITIL, CCNA, Incident management, Change Management, Problem Management, Triage, Process
Network Architect - 15 Years of Experience - Near 87144
ACCOMPLISHMENTS * Planned and directed 100+ technology development, acquisition, and installation and upgrade projects over the past 14 years (heavy emphasis on data/systems security). Major projects included: Proprietary Software Application SharePoint Portal Server Deployment Active Directory Upgrades Network & Desktop Security Programs Symantec Anti-Virus Upgrade/Integration IPsec Tunnel Implementation VMware Virtualizes...
Tags for this Online Resume: Itil, Disaster Recovery, Leadership, Licensing, Management, Project Management, Systems Architecture, Vendor Management, Business Case Development, Business Management
Manager - 20 Years of Experience - Near 48185
Tags for this Online Resume: ? Vendor Management, Information Technology, Delivery Management, ? Disaster Recovery, ITIL, ? Root Cause Analysis, Incident Management, ITSM, Microsoft Project, Problem Managment, Change Management
Project Manager - 15 Years of Experience - Near 20151
Tags for this Online Resume: Green Belt, Itil, US or Global deployment, Microsoft Project, AV/VC Design, video wall controller design, Senior Project Manager, Proven design cost reductions, past success in innovative design and implementation
Director - 10 Years of Experience - Near 60148
PROFESSIONAL SUMMARY Senior technology leader with 25 years of experience. Deep expertise in enterprise architecture and design. Graduate from Cornell with leadership and executive management. Desire to drive and fix operations, helping executive management in branding issues, enterprise communications, and applications management. Hands on technical expertise and SME skills. Managed large teams and handled $2 million - $20...
Tags for this Online Resume: AVAYA, Genesys, Cisco, People Soft, PWC, Unified Contact Center Enterprise, Consulting, Architect, Integrate, Management
Chief Executive Officer
PROFESSIONAL SUMMARY HR Operations and Program Operations Executive - HR leader & Military Veteran offering 20+ years of proven experience in Human Resources Management, Operations Management and Field Operations derived from conducting both domestic and global operations in the Middle East. Accomplished measurable results while managing an operational budget of $4.2B in a dynamic, fast - paced environment. Successfully man...
Tags for this Online Resume: Human Resources, Training, Budgeting, Management, Operating Budget, 5 year plan, Leadership, Leadership Development, Planning, Strategic Planning
System Administrator - 10 Years of Experience - Near 92173
Profile System Administrator Sr. Adv From Aug. 2013 - Up to date Dell/NTT Data Sr. Wintel engineer for server deployment, configuration, support and monitoring. Involved in the design and deployment for application infrastructure, including hardware purchase, remote configuration and deployment. As a service engineer, tasks included support, maintenance, troubleshooting, DR drills and life cycles activities for infrastructu...
Tags for this Online Resume: Active Directory, VMware, Citrix, Configure, Dell, English Language, HP, Infrastructure, Microsoft, Microsoft Active Directory, Windows
Project Manager - 20 Years of Experience - Near 20764
Tags for this Online Resume: Infrastructure, Security, Management, Project Management, Information Technology, Program Management, Applications, Documentation, devops, Itil, soa
System Engineer - 20 Years of Experience - Near 21133
Summary Systems Engineering: System Architecture/Systems-Engineering Senior Staff Engineer, 25 years of experience supporting the Intelligence and Defense Industries with designing, developing, implementing, and sustaining complex Enterprise Systems on DoD Architectural Framework (DoDAF) Deputy Manager and Team Lead experience working with System Architecture-Systems-Engineering, Software Development, Configuration Manageme...
Tags for this Online Resume: Clearcase, Configuration Management, Engineering, System engineering, Systems Engineer, Packaging, ANT, Apache Ant, Architectural, Jira, Maven, Doors, Risk Management, Requirements Management
Manager - 16 Years of Experience - Near 22202
Summary: Supervised Tier 1 team in implementing XenMobile mobile computing solution to the Dept. of State and transitioning Blackberry services from the Remote Access group to the newly established Mobile group. Provide troubleshooting, development and implementation of corrective action plans. Respond to and resolved customer complaints. Conducted team meetings and participate in transitioning meetings. Summary: Supervise ...
Tags for this Online Resume: Complaints, Troubleshooting, Monitoring, Network Operations Center, Networking, Information Technology, Intrusion Detection, Itil, Microsoft Exchange, Training
System Engineer - 14 Years of Experience - Near 46201
Tags for this Online Resume: Ironport, Citrix, Configure, Email, Itil, Exchange, Microsoft Internet Information Server, Systems Engineer, VMware
