CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "Incident Problem "

State Government - 15 Years of Experience - Near 85213

KEY QUALIFICATIONS - Bilingual Spanish/English -Operate all Office Equipment -Microsoft Office Applications - Data Entry Skills -Communication Skills -Interpretation of Laws & Rules - Electronic Cash Register - Customer Service Skills -Bookkeeping Skills STATE OF ARIZONA, DEPARTMENT OF ECONOMIC SECURITY-UNEMPLOYMENT INSURANCE QUALITY CONTROL / BENEFIT ACCURACY MEASUREMENT 02/01/15 TO 7/14/2016 Benefit Accuracy Measurement (...

Tags for this Online Resume: Accounting, Applications, Audit, Audit Compliance, Benefits, Bili0ngual, C# Programming Language, Coding, Communication Skills, Compliance, leasing consulting

Manager

A dedicated and highly motivated leader with over 20 years of expertise in Healthcare IT Support and Professional/Technical Services as well as Program Product and Project Management. Committed to driving excellence and exceeding expectations by focusing on Customer Satisfaction with meticulous and effective planning execution and governance. Managed high performance teams of local virtual and off-shore resources with progr...

Tags for this Online Resume: Client Support, Client Services, Program Manager, Healthcare, Director, Service Delivery, Operations, Customer Success, IT, HIT, Vice President, Client Experience

Application Support - 10 Years of Experience - Near 08817

Project Summary: Samrat is currently working as Compliance Application Support Analyst role for supporting the 60+ applications in Surveillance, Risk Control, Fin Crime. He is works closely with business users across the globe and supports their queries and finds resolution for any incident and problem. He has been undergoing through various training in Compliance world and new technologies. He is part if RTB team who are r...

Tags for this Online Resume: Microsoft .Net, Compliance, Application Support, Incident Management, Problem Management, UNIX, Database SQL, Oracle, Autosys, Active Batch, TWS, Windows, UNIX Shell Scripting, ITIL

Project Manager - 14 Years of Experience - Near 19446

reverse chronological order) CAREER HIGHLIGHTS * Reporting into Executive Leaderships - Executive Director at Amgen Inc, Senior Director at Sanofi etc * Engagement and Customer management - At Sanofi for Cognizant * Program and Project Management - Scoping, Planning, Execution and Closing * Subject Matter Expertise - US Pharmaceutical Contract management and Chargebacks * Mainframe Projects - Requirements, Design, Coding & ...

Tags for this Online Resume: Business Development, Cobol Programming Language, IBM DB2 Database, Informatica, Job Control Language, Oracle, Pricing, Management, Project Management, Project Manager, Pharmaceuticals

Manager - 20 Years of Experience - Chicago area

Experienced self-motivated information technology professional with extensive training and acquired skills within a Tier-1 technical support operations. Works well independently and in group setting utilizing all facets of computer support operations. IT leader with in-depth knowledge and understanding of technology, manufacturing and business background, all being customer centric. Skilled in Incident, Problem Management...

Tags for this Online Resume: Help Desk, Information Technology, IT Manager, Desktop Computer, Procurement, Benefits, Bridges, Business Contingency Planning, CIO, Desk Top Support, incident, problem management, pmp, ITIL

Business Analyst - 10 Years of Experience - Near 23831

A seasoned change specialist looking for an opportunity with an IT team to manage the enterprises service changes. Throughout my consulting career I had the opportunity to work side by side in the trenches with several business|functional areas. With my combined experience I developed an Inforensics playbook to ensure that all mandatory processes are accounted for during complex service changes.

Tags for this Online Resume: Service transition, process alignment with lines of business, incident and problem management, Management, Quality, Quality Assurance, Security, Supply Chain, Support, Test, Corrective Actions, Focus

Team Leader - 20 Years of Experience - Near 48085 248

& Achievements: Cloud Computing Architect designing modular container storage solutions via IBM BlueMix, Softlayer, or AWS availability options. * Author Technical Solution Designs (TSD) & Support Spectrum Protect Worldwide deployments as AIX, Linux & Windows Standalone Servers HACMP Cluster or Virtual Machine. * Align strategic goals and key business decisions regarding Backup as a Service its capabilities and key business...

Tags for this Online Resume: Architect, linux, agile, it jobs

Developer

SUMMARY: * Overall 5+ years of professional experience in IT industry with 4+ years of experience as a Service-Now developer and administrator. * Direct hands on experience on various IT Services of Service-Now tool like Service Catalog Requests, Asset Management, Configuration Management, Service-Now Administration, Incident and Problem Management, Knowledge Management, Reporting, Gauges, Integration with Web Services. * E...

Tags for this Online Resume: Services, Change Management, Management, Troubleshooting, Applications, Asset Management, Cms, Content Management, Documentation, Infrastructure

Informatica Lead Developer - 7 Years of Experience - Near 85027

Mar /15 - Present Syntel Inc. Technical Specialist Mar /15 - Present Technical Lead Phoenix AZ U.S. (Client: American Express) * Designed and developed complex mappings by using Lookup Expression Update Sequence generator Aggregator Router Stored Procedure etc. transformations to implement complex logics while coding a mapping. * Written SQL Scripts and PL/SQL Scripts to extract data from Database and for Testing Purposes. ...

Tags for this Online Resume: Toad, Troubleshooting, Unix, UNIX Scripting, UNIX Shell Scripting, Accenture FOUNDATION, Automation, BMC CONTROL-M, BMC Software, Business Intelligence, sql, java, Informatica Power Center

Incident, Problem & Change Management - 5 years experience - Tulsa, Ok

SUMMARY Senior IT Professional with a Fortune 500 company with over 20 years of proficiency in this field with a proven track record in Leadership and Problem Solving along with Excellent Customer Service. Self-motivated, accomplished and dependable individual who is able to perform under pressure and adapt to a changing environment.

Tags for this Online Resume: Management, Applications, Database, Install, Middleware, Modems, Security, Software, Change, Incident, Problem, it jobs, software, html, Problem Management, Change, Incident, Project Managment, Client Liason

Manager - 20 Years of Experience

Professional Summary IT Professional Manager with 20+ years of proven success in building world class teams within medium and large organizations. Excellent organizational and staff development motivation and team building/leadership. Possess strong management and leadership experience skills able to prioritize, time management, well organized multitasker with strong detail orientation, delegation, and make sound decisions ...

Tags for this Online Resume: Policies and Procedures, Services, Sourcing, Triage, Automation, Business Strategies, Configuration Management, Configure, Management, Audit

Manager - 3 Years of Experience - Near 78748

SUMMARY OF QUALIFICATIONS * More than 15 years' experience in the computer industry Ability to explain technical issues clearly to non-technical colleagues Customer Service & hands on technical support Windows 9x, NT, 2000, XP, Vista, Win7, 8, 10 software installing Able to handle complex situation with confidence PC repair, upgrades, architecture, assembly & maintenance Implement Net Protocols/Services Able and willing to ...

Tags for this Online Resume: Software, Troubleshooting, Desktop Computer, Disk Drives, HP, IBM, Install, Microsoft Outlook, Microsoft Word, Routers