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Online Resumes with "Change Incident Problem"
Infrastructure\Middleware Manager - 9 years Experience
I am an IT Professional with close to 9 years of extensive experience in Infrastructure Management and has worked on designing, implementation, administration of various Middleware system and tools with strong experience in ITIL Release, Change, Incident and Problem Management
Tags for this Online Resume: Infrastructure, Middleware, Weblogic, IIS, Release, Incident
Manager - 20 Years of Experience - Near 37189
To utilize my extensive skills in an IT Management or Analyst role with focus on internal and external client support, as well as release/change/incident/problem management process in a 24X7 production environment. Other key areas include process improvement, metric reporting including system and application performance as well as internal SLA's and KPI's. Result focused leader specialized in maintaining production up-time...
Tags for this Online Resume: SLA/KPI Reporting , Metric Reporting, Process Improvement, Release/Change/Incident/Problem Management, ITIL, Pentaho, JIRA, Network Management
Software Engineer - 10 Years of Experience - Near 33015
To obtain a challenging position in a growth-oriented organization. • As the Sr. software engineering application manager I am responsible for leading, extracting, producing and reporting quality data that help upper level management better understand the inflow of Refugees in to the Southern Region of the US States - its population, resources, economy, society and culture. • I am responsible for working directly with busi...
Tags for this Online Resume: oracle, Apex, SQL, .NET
Incident, Problem & Change Management - 5 years experience - Tulsa, Ok
SUMMARY Senior IT Professional with a Fortune 500 company with over 20 years of proficiency in this field with a proven track record in Leadership and Problem Solving along with Excellent Customer Service. Self-motivated, accomplished and dependable individual who is able to perform under pressure and adapt to a changing environment.
Tags for this Online Resume: Management, Applications, Database, Install, Middleware, Modems, Security, Software, Change, Incident, Problem, it jobs, software, html, Problem Management, Change, Incident, Project Managment, Client Liason
Manager - 10 Years of Experience - Near 94582
Experience in Information Technology with around 10+ years of experience in Software development and 10 years of experience IT Service Management exposure (IPC, Transition Management) and 5+ years in Account Management and people management skills. * Experienced in using and implementing ITIL concepts for Change, Incident and Problem management * Experienced in managing projects, client interaction, handling key IT Business...
Tags for this Online Resume: Automation, Management, IBM, Ipc, Asset Management
Application Support
Experienced with use of: different versions of Windows/ Microsoft Office Apps (Excel/Word/PowerPoint/ Outlook/Sharepoint). Atlassian JIRA used for scrum board, and scrum projects. HP Service Manager & Service Now, both used for change, incident, and problem management. LIVEOPS / Skype for business / Lotus Sametime /ITEC - project portfolio Management Center - demand/project/time/resource management. Xmatters - on call Pagin...
Tags for this Online Resume: Computer Operator, Amdahl, Data Processing, Distribution, Mainframe Computer, Payroll, Security, Weapons, Ca7, Customer Service
System Engineer - 0 Years of Experience
* * * J&J Enterprise Desktop environment L3 SME Desktop incident troubleshooting, root cause analysis and resolution Vendor Management Technical documentation / Knowledge Management ITSM Service Management (core, change, incident, problem, request, service catalog) ITIL v3 Intermediate ServiceNow Certified System Administration TECHNICAL PROFICIENCIES * * * * Platforms: Windows 7 / 8 / 10 / XP / Vista, Android, MAC OS Appl...
Tags for this Online Resume: Security, Services, Connectivity, Desktop Computer, Microsoft, Microsoft Outlook, Regression Testing, Test, Applications, Network Operating System