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Online Resumes with "Incident Problem "



Relational Technology Leader

I am a customer centric technology leader who places a high degree of emphasis on developing creative technical solutions for customer and business problems. While creative, I also see the importance of strong processes in business to help deliver the best service possible to my internal and external customers.

Ideal Companies: Google.com, Target, Best Buy, Medtronic, Imation, 3M

Tags for this Online Resume: IT, ITIL, director, manager, support services, leader

IT Professional 12 years experience

A flexible IT Professional with demonstrated success in managing the incident, problem, change, and asset ITIL (IT Infrastructure Library) processes. Recognized with an international ITIL certification. Known for implementing changes to improve the functionality of a team by communicating key benefits of the new process with all levels of the organization. Mentor who leads by example through training and motivating direc...

Tags for this Online Resume: Change Mangement, Problem Management, Asset Management

NOC/Data Center Manager

15 + years in Network IT Telecom System. Management and supervisory experience as Network Operations Center manager. Manage and leads the enterprise network operations dept and experience with developing processes & standards for efficient network operations. Provide HR management for NOC techs including professional developement guidance. Experience in resolving conflicting request per client priority protocol and work wit...

Ideal Companies: IT, Network operations

Tags for this Online Resume: network, data center, NOC, telecommunications, cisco

talented people person with great sincerity, and lots of restaurant operation knowledge.

A job that i can raise a family with. Also be able to see my family on holidays and weekends. I rise to situations quickly and am very proactive to future incidents and problems.I need a job that will challenge me and teach me how to utilize my skill base to empower their culture.

Tags for this Online Resume: hccap certified, microsoft office, high volume kitchen work, sous chef, manager, creative, motivated, commited.

Senior Process Associate - Incident Management - 3 years of experience - Identity Access Management, Incident Management, Problem Management

To be in a full-time position in an organization where I can demonstrate my technical and business skills and contribute to the company. Seek to join a reputed organization to deliver the best of my professional ability.

Tags for this Online Resume: Identity Access Administrator/ Mangement, Incident, Problem Management, Security Administrator, Technical Support Executive, Process Trainer, People Management

Experienced IT Manager - Project, Security and Incident/Problem Management areas

Experienced management of IT support and audit functions at the Fortune 5 level including: office automation application and infrastructure development, support and controls; development of web based informational and support portals; and network planning, design and implementation.

System Administrator/SAN

Knowledgeable and experienced SAN/Systems administrator. Experienced on multiple brands of storage hardware and network appliances. Resourceful and responsible, able to work independently as well as part of a team.

Ideal Companies: Computer Science Corporation, Abbot Pharmaceutical, EMC, NetApp

Tags for this Online Resume: EMC, NetApp, Dell, Cisco, HP, Compaq, fiber channel, storage, NetBackup

15+ Networks Voice Engineer with in-depth experience in Incident Problem and Change

As an IT professional working for a Global Service Operations Team with15+ years of Network Engineer in-depth experience with concentration in Voice. I've transitioned to IT Service Management and now a Senior Manager in Major Incident and Problem Management supporting different platforms (e.g. Voice, Data, Storage, Collaborative Technologies, Windows, and UNIX). The role is based upon the ITIL (Information Technology In...

Tags for this Online Resume: Cisco Call Manager, Incident/Change/Problem Management, ITIL Certified, Cisco Unitity , VMAX/Clariion Projects, Exchange Server Projects

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Experienced Systems Analyst, Quality Assurance Analyst, Technical Support Representative

An Information Technology position that utilizes my analysis, coding, testing, documentation, and leadership skills to contribute to achieve organizational goals.

Ideal Companies: H&R Block, CenturyLink, Liberty Mutual, IRS, GEHA, Country Financial, Wal-Mart, Fed-Ex, Blue Cross/Blue Shield

Tags for this Online Resume: Analysis, Quality Assurnace, Maintenance , Enhancements, RDMS, Mainframe, Online, Batch, COBOL, PLI, JCL, SQL, IMS

Project/Change Manager, Plano/Dallas Texas

Network, Server, Incident/Problem Management and Change Operations, working as a TEAM with others to resolve complex issues and meet the clients needs.

Technical Lead w / MBA

Spencer Hodges - Technical Lead

Ideal Companies: HP, IBM, Microsoft, Cisco

Tags for this Online Resume: ITSM, Oracle, SQL Server, DB2, Management, Consulting, ITIL

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