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Online Resumes with "Inbound Call Center "
Customer Service Representative - 3 Years of Experience - Near 97220
QUALIFICATIONS * 3 years of experience providing customer support in busy call center environments for public utility and insurance industry employers. * An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. * Strategic-relationship partnership-building skills listen attentively, solve problems creatively, and use tact and diplomacy...
Tags for this Online Resume: Call Center, Benefits, Billing, Complaints, Insurance, Microsoft Excel, Call center,billing question, Microsoft excel
Network Engineer
PROFESSIONAL SUMMARY Dedicated, driven professional, with a solid reputation for driving strategic vision and creating long - term value proven expertise in leadership, management, project management, operations and technical abilities. * Team Player, Dependable, Highly Motivated, Positive, Optimistic, and Innovative * People-oriented with excellent customer service, relationship building and communication skills * Develope...
Tags for this Online Resume: Troubleshooting, Voice, Management, Time Division Multiplexing, Unix, Virtual Private Network, Voice Over Internet Protocol, Wide Area Network, Wireshark, AVAYA
Human Resources Manager - 8 Years of Experience - Near 71112
Team leader of 25 customer service associates in an inbound call center representing Comcast Cable
Tags for this Online Resume: Human Resources, HR, Call Center, Home Improvement, Retail, Customer Service, Performance Counseling, Training, Payroll
Financial Specialist
Qualifications * Fluent in Spanish * 30 years of Banking experience * Successfully managed several banking centers * 5 years of call center experience * Provides excellent customer service * Knowledge of Bank of America's policy and procedures
Tags for this Online Resume: Banking Industry, Customer Accounts, Deposits, Policies and Procedures, Research and Development, Sales, Customer Service, Teller, Accounting, Phoenix, Inbound Call Center, Escalated Calls, Resolve Deceased accounts, legal review, Officer Support
Customer Service Manager
Areas of Expertise Sales Development Customer ServiceCall Center Management Process Improvement Operations Management P&L Administration Project Management Total Quality Management Training & Development Labor Relations Professional Highlights * Built a Call Center from ground up generating sales of $15.6M in first 8 months of operation * Generated $3.5M in new revenue over four months by establishing a new inbound call cen...
Tags for this Online Resume: P&L, Public Relations, Inside Sales, Sales, Telemarketing, AT&T, Sales Calls, Order Processing, Quality, Coaching, Team Builder
Manager - 20 Years of Experience - Near 78130
SUMMARY OF QUALIFICATIONS * Experienced Operations Manager, supervising staff in a medium to large business operational environment. * Continuously achieved departmental-set goals and objectives. * Successfully managed cost savings objectives and budget initiatives. * Proficient with personal computer, Excel, Word and Outlook. PROFESSIONAL ACHIEVEMENTS Parallon Business Performance Group Vendor Collections Manager 11/16 - 4...
Tags for this Online Resume: Accounting, Business Plan, Call Center, Support, Accounts Receivable, Asynchronous Transfer Mode (ATM), Audit, Bad Debt, Bankruptcy, Budgeting
Successful cross-industry turnaround specialist, Finance, Operations and Strategic Planning
PROFILE Successful global finance and operations executive with expertise driving change and implementing cross- functional strategic initiatives to improve business performance and manage risk, including turn-arounds and post-M&A integration. COO experienced in both public and private ownership structures, including private equity. Having often acted as a trusted advisor to the CEO and Board of Directors and as executive m...
Tags for this Online Resume: Pricing, Project Management, Project Manager, Transfer Pricing, Financial, Financial Reporting, GAAP, Private Equity, Strategic Planning, Corporate Finance, Capital Planning, Operations Executive
Customer Service Manager - 20 Years of Experience - Near 23456
Career Summary VP Financial Services, 2014 - Current Total responsibility for credit underwriting, risk management and scorecard development, collections, customer service, recovery, legal and bankruptcy processing. Independent Consultant, 2012 - 2014 Contracted with various companies for consulting projects encompassing operations, call center administration, customer service, credit and collections. VP Credit / Collection...
Tags for this Online Resume: Accounts Receivable, Audit, Bad Debt, Bankruptcy, Call Center, Consulting, Credit and Collections, Credit Management, Customer Accounts, Financial, finance, Credit, collections, customer service, financial services
Sales Representative - 20 Years of Experience - Near 20832
Summary of Qualifications * Accomplished mortgage industry leader with a proven track record of consistently generating new business and leading and training team members to maximize their potential and excel. * Thorough breadth and depth of knowledge across mortgage banking and financing, including conventional, FHA and VA manual and automated underwriting guidelines. * Hold a National Mortgage Licensing System (NMLS), Lic...
Tags for this Online Resume: Underwriting, Training, Management, FHA, Past Due Accounts, Referrals, Repayment Plans, Banking Industry, Business Development, Call Center
Customer Service Representative - 13 Years of Experience - Near 32206
Looking for longterm growth and stability
Tags for this Online Resume: customer service, Inbound call center, Problem Solving, Problem Solving Skills
Customer Service Manager - 18 Years of Experience - Near 48081
CAREER SUMMARY Results-driven and growth-focused management executive with more than 18 years of progressive success in contact center management for small to medium-sized business and Fortune 500 corporations. Proven track record of delivering results in high volume high visibility environments. Strong directional communication skills and knowledge of call center technology such as ACD systems, IVR, PBX, IEX/TCS, and CMS. ...
Tags for this Online Resume: Account Management, Business Development, Management, Sales, Sales Training, Support, Training, Financial, Call Center, Call Center Management, customer service, call center, leadership
Experienced Customer Service Representative
Tags for this Online Resume: Inbound Call Center Representive, Dispatcher, Telephone Operator
