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Online Resumes with "Improving Customer Satisfaction"
Oil & Gas Business Development (Technical)
A highly accomplished Business Developer and Sales Professional who meets challenges head on and creates positive change. Exceptionally skilled at identifying market opportunities and developing strategies to effectively exploit them. Proven track record setting strategic direction, executing to plan, optimizing operations and developing and leading high-performing sales teams to achieve outstanding results in highly compet...
Ideal Companies: Wison, DNV, Shell, Jacobs Engineering, Repsol, Apache, Seadrill, Pemex, BHP Billiton.
Tags for this Online Resume: New Business Development, New Market Penetration, International Business Development, Contract Negotiations, Strategic Planning, Competitive Analysis, Customer Needs Analysis, Market Research, National Account Management, Sales Management, Risk Management, Six Sigma, Contract Management, HSE, Process Safety, Oil and Gas
Business Analyst - 15 Years of Experience - Near 22302
Over 15 years of experience in business analysis, process improvement and requirements engineering. Skilled in software configuration management (SCM), project management, quality assurance (QA), and documentation. Develop performance indicators. Maintain SCM over artifacts. Develop and deliver training. Excellent in client-facing environment. Strong record of improving customer satisfaction with products and services...
Tags for this Online Resume: Requirements Engineering, Process Improvement, Training, Quality Assurance, Key performance indicators, Software development life cycle, Meeting facilitation, Document management
Strategic, Cross Functional and Passionate Operations Manager - 15 Years of Experience - Near 19543
• 10+ years of Customer Service Management experience • Experience providing superior customer care for six designated market areas with combined annual revenues of $100mm, providing monthly reporting on current initiatives, organizing and leading monthly departmental meetings, developing and analyzing metrics which improved revenue run rate from 98% to 99.12%, developing and implementing workflow efficiencies that slashed ...
Tags for this Online Resume: Leadership, client care, Customer Retention, Training, Microsoft office, development, Strata, Eclipse
Senior Product and Customer Support management professional with over 20 years experience building support operations, providing customer services, driving process improvements and developing highly productive teams in Customer Support, Sales, Account Man
I am looking to obtain a Management position on a team that has high regard for customer service, corporate ethics and integrity. The aspects of my most recent position that I enjoyed the most and would ideally translate into a new position, are mentoring and expanding the growth of my technical support staff, as well as managers, while increasing and improving customer satisfaction and driving deliverables for the success...
Tags for this Online Resume: Technical Customer Support
Process Engineer - 10 Years of Experience - Near 77083
RICARDO M. CASTELLANOS Sugarland, TX 77083 Rlionheart100@gmail.com 832 618 2065 www.linkedin.com/in/rlionheart100 BILINGUAL - MOTIVATIONAL PLANT MANAGER, INTERNATIONAL TECHNICAL SPECIALIST, ISO & QA & QC MANAGER REDUCE COSTS | MAXIMIZE PERFORMANCE | IMPROVE COMPLIANCE | INCREASE SAFETY Analytical technical leader with oil and gas industry experience for developing collaborative leadership teams on integrating an...
Ideal Companies: Nalco., SABIC, Shell, Fluor Daniels, Sherwin Williams, PPG, Procter and Gamble, DOW Chemicals, BASF, Exxon, Chevron, U of H, University of Phoenix, Plastics INC, Carterpilar
Tags for this Online Resume: Process Manager, QC- QA Manager, Coatings Chemist, Polymer Chemist, International Coordinator, Technical Manager, Training Manager, Chemist, Manager, Motivational Leader, ISO Manager
Solutions Architect/Implementation Engineer/Project Manager - 13 Years of Experience
An enthusiastic and diligent professional with substantiated successes as in software implementation, project management, business analytics, computer programming and problem solving. A leader with experience in demanding work environments and a proven ability to prioritize needs then implement creative solutions. Consistently demonstrates a passion to exceed organizational goals by meeting commitments, improving customer ...
Tags for this Online Resume: Python, SQL, XML API, IIS, Portland, Seattle, Technical Project Management
Versatile Procurement Executive - Building alliances to drive corporate growth and profitability
Collaborative procurement leader with a consistent record of building strong marketing, travel, corporate card programs, Human Resource services, and supplier partnerships.Highly regarded for ability to develop customer-centric strategies to align business goals and improve customer satisfaction. Effective key work partner engagement to C-level. Strong negotiation skills. Diverse experience in direct and indirect procuremen...
Tags for this Online Resume: Greater Chicago Area
Coordinator and Administrative Assistant - 2 Years of Experience - Near 67442
To contribute accuracy, efficiency and exceptional customer service to an administrative or medical billing team with the intent to improve customer satisfaction in regards to the public and our healthcare society. In addition, I am striving to broaden my horizons and become efficient in all accounting and financial duties required in any occupation.
Tags for this Online Resume: Healthcare, Adjunct, Professor, Management, Accounting, Finance, Manager, Administration
Purchasing Agent - 15 Years of Experience - Near 49253
I have 29 years’ experience in, supplier development, planning, purchasing, materials and inventory control in a manufacturing environment. Proven ability to Identify root cause and implement corrective actions to improve performance. Maintain accurate inventories at optimum levels utilizing MRP, analytical skills and CPIM training and concepts. Achieved bottom line savings and improved customer satisfaction by applying ...
Tags for this Online Resume: Jackson MI, Materials , Planning, Buyer, Supplier, Purchasing , Management , Supplier Development
High Performance Operations Leader with 20+ years of results
OPERATIONS / GENERAL MANAGEMENT Leading Strategic Planning, Operational Controls, and Change Management to Build Profitable Organizations in Diverse Markets Multidiscipline , enterprise leader with in excess of 20 years of experience delivering sustainable growth in finance, technology enablement, and professional services business units across large geographical areas. Repeatedly achieved double-digit profitability ...
Manager - 20 Years of Experience - Near 19038
Project Management | Procurement Management |Quality Assurance Project Management: Successful Project Manager with 10+ years of experience in the pharmaceutical industry commercializing over-the-counter new products and line extensions. Proven career record of producing multi-million dollar profits through the leadership of cross-functional teams and strategic identification and implementation of cost savings and effective...
Tags for this Online Resume: Project Manager, Philadelphia, Administrator, Analyst, Purchasing, Operations, Pharmaceutical, Self motivated
Customer Service Manager - 20 Years of Experience - Near 60103
Operations leader with significant experience in Customer Service. Roles varied from managing branches of all sizes to large volume call center operations. Proven track record of building and leading teams of 5 to >100 team members, developing employees, driving process improvement.
Ideal Companies: Leaders edicated to investing in the customer service experience as a competitive differentiator. Leaders who understand that customer service team surfaces the voice of the customer. All functions involved in customer frustration need to be accountable for improvement in customer satisfaction and loyalty.
Tags for this Online Resume: customer service manager, LEAN / continuous improvement, Monitoring , Individual Developpment, planning, forecasting, Coaching, Call Center Manager
