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Online Resumes with "Improving Customer Satisfaction"
Customer Care Support Manager
My role with any type of a team is to monitor and enhance the performance of the team in the areas of productivity, customer satisfaction, employee satisfaction and employee development, as well as enhance the goal of quality support by providing individual coaching feedback sessions and one-on-ones that focus on improving customer satisfaction, communication skills and abilities of the individuals and team.
Tags for this Online Resume: Management Experience, Technical Support Management, Client relationship Manager, Trainer, Eager to work, Very detailed and organized
Lean Application Support
Strategy & Planning • Participate in strategic and operational governance processes of the business organization as a member of the senior management team. • Lead and communicate IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization. • Lead p...
Ideal Companies: Insurance, Banks, Oil and Gas
Tags for this Online Resume: ITILv3, SEi-CMMi, Program Management, Delivery excellence, Project Management, QUality Assurance, Balance Score Card, Relationship management, Knowledge Management, Business Process Management, Lean ASM / ADM, Risk Analysis, Process Harmonization, Cost Benifit Analysis, Data Secuirty, Mobility, Creative Problem Solver, Trusted Executive Advisor, Creativity, Innovation, Out of Box Thinking, Multi National Business
Quality Assurance Analyst - 4 years Experience - Round Rock
A professional that is a self-starter and quick learner. Versatile skill set with experience in customer service, testing, and written and oral communication. Received multiple awards for excellence in customer service. Recognized skills in mentoring and mediating between employees, and in leading team projects. A leader in quality assessment and customer service management where personal experience was used to create proce...
Experienced Manager, Writer and Editor with over 10 years experience in Internet, Social Media, Software and Hardware
Extensive technical and operational experience in staff, management and consulting roles. Industries/verticals include Internet (Social Media/Networking, Internet Service Providers), hardware (WiFi/3G/IP Camera) and software development (WiFi/3G/IP Camera, Insurance, Banking). Recognized as an effective and motivational team builder with a consistent track record of improving customer satisfaction, developing strong relatio...
Tags for this Online Resume: Business Analysis, Requirements, Project Management, Knowledge Manager, SharePoint, SDLC
Technology Services Operations Leader: Operational Excellence, Global Experience, Revenue Growth
Hands-on leader with a track record of identifying, troubleshooting, and prioritizing business and operational challenges and following-through with the development and implementation of practical solutions driving process improvements and organizational changed that directly impacts the bottom-line. Tested change agent brought in to revamp, revitalize and transform business and operational performance.
Ideal Companies: Technology, Consulting, Customer Service
Tags for this Online Resume: Massachusetts, Operations Optimization, Reverse Logistics, Service & Business Operations, Business Development, M&A
Machine Learning, Artificial Intelligence Expert
I am interested in a position that utilizes my expertise in Machine Learning, Artificial Intelligence and Natural Language Processing
Ideal Companies: Internet Startups, Finanicial Analysis
Tags for this Online Resume: Machine Learning, Speech Recognition, Natural Language Processing, Artificial Intelligence, Expert Systems, Computer Algorithms, MySQL, LISP, UNIX, C, Java, Linux
Customer Service/Hospitality
Seeking the customer service executive position in a company where my progressive experience and flawless task execution can improve the customer satisfaction and can enhance productivity of the company.
Senior Business/Operations Manager- 25 years experience-Nashville, TN
Experienced, dedicated, and results-driven management executive offering successful hands-on background in areas of Operations Management, Human Resources, Personnel Management, Problem Resolution, Communication and Coordination, Scheduling, Statistical Analysis, Law Enforcement, Payroll Management, Procurement, Contract Negotiation, Performance Improvement, Customer Satisfaction, Forecasting, and Marketing. Proven track re...
Billing/ Coding , Baton Rouge
•Obtain a position with a Company where my experience can be utilized to improve customer satisfaction.
Manager of Customer services
Motivates employees to improve performance and quality in a fast paced environment
Ideal Companies: ads
Tags for this Online Resume: Sales
Business Services Patient Registration Supervisor
I am a seasoned supervising professional with over 10 years of experience in managing health care benefits, employee relations, reviewing and writing policies, training and development, staffing and recruiting, records management and conflict resolution in a labor and union environment.
Ideal Companies: City and County of Denver, State of Colorado
Tags for this Online Resume: Denver, Customer Relations, Manager, Medical Customer Service, Employee Relations, Reliable, Kronos Payroll System, Health Connect (Resolute) Electronic Medical Record System, Citrix Mainframe Membership System, Excel Spreadsheet Creation and Maintenance, Cash Handling Maintenance, Coaching and Mentoring, Employee Records Retention, Employee Evaluation maintenance, Kiosk implementation and maintenance, Inter departmental relationship building and collaboration, Global Credit Card system, Xerox office equipment maintenance, Project management development and maintenance, Lean Six Sigma process participant, Venor relations and maintenance, Non-payroll budgeting maintenance, Superior Customer Service, Accounts Payables, Accounts Receivables, Audits, Cost / Benefit Analysis, Full Service Cash Handling, Expense Control, Internal Controls, Payroll, Reporting, Change Management, Consulting, Project Management, Restructuring, Team Leadership, Policy Development, Process Improvement, Benefits / Compensation, Employee / Union Relations, Recruiting, Training / Development, Workforce Planning, Performance Management, Needs Assessment, Client Relations, Presentations, Public Relations, Procurement / Purchasing, Vendor Relations, Cost Reduction, Operations Management Scheduling, Risk Management, OSHA / Regulatory Compliance
Healthcare Executive with a proven track record of creating strategic alliances with organizational leaders to effectively align and support key business initiatives
Healthcare Executive with a proven track record of creating strategic alliances with organizational leaders to effectively align with and support key business initiatives. Builds and retains high performance multidisciplinary teams by hiring, developing and motivating skilled professionals. R Outstanding presentation, communication and cross-cultural team management skills. Results-oriented leader with an entrepreneurial at...
Ideal Companies: United Healthcare group, Deloitte Consulting
Tags for this Online Resume: Strategic Allinances, Fiscal accountability, Business Development, create and implement strategic growth, Entepreneuriall spirit
