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Online Resumes with "Improve Customer Satisfaction"



Customer Service Manager - 17 Years of Experience - Near 30076

Operations Executive highly accomplished professional with 16+ years of diverse industry experience in leadership and management, improving customer service within the call center operations environment. This includes driving improvement in customer satisfaction, employee development and retention, and productivity for front office and back office functions. Ensures that all initiatives are executed effectively and effici...

Tags for this Online Resume: Management, Customer Relationship Management, Security, Billing, Call Center, Coding, Help Desk, Information Security, Interactive Voice Response, ISO, Call Center Director

Sales Manager - 20 Years of Experience - Near 33596

Summary of Automotive executive with extensive dealership management and consulting Qualifications experience. Expertise in marketing, new business growth and employee development. Key Strengths Dealership P&L management Staff training/development Print/electronic marketing Dealership turnaround Employee retention Online (eBay) sales campaigns Budget planning/control CRM systems Sales event management Process improvement Cu...

Tags for this Online Resume: Retail, Consulting, Dba (Database Admin), Management, Marketing Management, Inventory, LESS, Training, Wholesale, Sales, automotive, management, sales

Manager - 5 Years of Experience - Near 27587

Professional Services Delivery Manager seeking an opportunity to use my retail banking systems delivery, customer service and management skills to improve customer satisfaction and revenue delivery.

Tags for this Online Resume: Pricing, Professional Services, Sales, Services, software, Service Recovery, SaaS, Pre-sales consulting, project management

Customer Service Supervisor - 10 Years of Experience - Near 22193

To obtain a position as customer service representative, where my customer relations experience can be fully utilized to improve customer satisfaction and promote the company's brand.

Tags for this Online Resume: Customer Service, Problem Solving, Quality, Quality Assurance, Test, customer service, call center, customer service representative

Business Manager

Proficient with PC and MAC and the full Microsoft office suite. Produced many excel spreadsheets, and have exposure to several online programs such as Webex, Quickbooks, and Go-To-Meeting. Increased revenue by 2.5 million with successful customer service and collection experience. Highly motivated and formally trained customer service professional with demonstrated ability to exceed performance goals, improve customer satis...

Tags for this Online Resume: Team player, Highly motivated, Excellent communication skills

Controller - 20 Years of Experience - Near 90703

SUMMARY It has been over 25 years now for my cumulative and progressive professional knowledge and practical experience in the arena of accounting and financing, walking through a path of mergers and acquisitions, due diligence audit, multi-million working capital financing, product costing and profitability analysis, manufacturing efficiency audit, inventory management, internal and external financial reporting and budgeti...

Tags for this Online Resume: Forecast, General Ledger, Trend Analysis, Audit, Journal Entries, Management, Balance, Budgeting, Cash Flow, Financial

System Engineer - 15 Years of Experience - Near 43235

Professional Summary Seasoned bi-lingual IT support specialist, help desk & network engineer with 10+ years of success as the 'Go to Guy' for problem solving. Highly skilled in providing technical assistance and support related to computer systems, hardware, or software. Efficiently responds to queries, administers diagnostic programs, isolates problem, and determines and implements resolution. Career Highlights FREE LANCER...

Tags for this Online Resume: Information Technology, Microsoft Windows, Transmission Control Protocol/Internet Protocol (TCP/IP), Troubleshooting, Analytical Skills, Email, Help Desk, Integrate, Network Security, Networking

Tank car, Truck, or Ship Loader - 20 Years of Experience - Near 77546

Profile * Executive experience in sales, production, operations, and administration in the field of tank truck, Intermodal Bulk Containers (IBC), as well as ISO cleaning, including P&L responsibility for new startups and business development at locations other than my own. * Comprehensive experience in new business development, including P&L responsibility for marketing. * Effectively managed budgets and financial matters n...

Tags for this Online Resume: Switches, Accounts Receivable, Sales, Water Treatment, Scheduling, Training, Quality, Quality Assurance, Quality Control, Cardiopulmonary resuscitation (CPR), cleaning and loading

Manager - 10 Years of Experience - Near 23456

ACCOMPLISHMENTS * Developed IT Playbook including, standard operating procedures, incident management, communication plan, D/R and capacity planning, Reporting, Escalations, Tools, Contacts Lists * Successfully created change control process by implementing change control procedures within the Help Desk and MIS organization * Successfully created and implemented customer satisfaction survey resulting in a customer satisfact...

Tags for this Online Resume: Help Desk, ACD, Automatic Call Distribution, Call Center, Support, Technical Support, Asset Management, Budgeting, Capacity Planning, Certified Insurance Counselor

Sales Engineer

Proven effective sales /project manager seeking to obtain a position utilizing years of credible project / sales management decision making, problem solving, training and opportunities for positive productivity. Precede high execution through negotiating valued products to improve customer satisfaction.

Tags for this Online Resume: Account Manager, Sales, Sales Engineer, Scheduler, CAD Tools, Microsoft, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, sales, account executive, technical sales, account manager

Medical Secretaries - 10 Years of Experience - Near 32136

PROFESSIONAL SUMMARY Highly diverse, detail oriented, physician practice management professional and professional administrative assistant known for problem solving while demonstrating integrity and meeting or exceeding corporate goals. Collaborative team contributor, skilled interpersonal communicator. *Earned 10K in reimbursement from IBM for satisfying rules of marketing incentive program, which resulted in savings on ex...

Tags for this Online Resume: Call Center, Microsoft, Microsoft PowerPoint, Practice Management, Administrative Assistant, Logistics, Scheduling, Billing, Fax Machine, Insurance, healthcare

Assistant Director - 20 Years of Experience - Near 77086

Qualification Summary Highly personable service professional with over more than 25 years of experience in account management, inventory control, sales processing, purchasing, logistics, DOT certification, administration, and accounting (A/P & A/R) within the construction, manufacturing and telecommunication industries. ? Talent for identifying customer needs and presenting appropriate company product and service offerings....

Tags for this Online Resume: Purchasing, Customer Service, Inventory, Account Management, Accounting, Accounts Payable, Accounts Receivable, Construction, D.O.T., Documentation