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Online Resumes with "Improve Customer Satisfaction"



Business Analyst - 10+ years in Operations, Sales

Leader and key team player in a consultative sales business environment utilizing my skills and deep knowledge to build revenue through increased efficiency in operations, belief and representation of a strong trusted repore/brand to improve customer satisfaction in the industry as a whole.

Tags for this Online Resume: Fdr, Fraud, TSYS, Credit Card, Facilitator, Management, Accounting, Banking Industry, KYC, Compliance, AML, BSA, SAR, Anayst, Delaware

Featured Profile

Retail Operations Specialist

Accomplishments * * National Geographic Society/Partners (2006 - Present) Operations Consultant for retail catalog/web division working with division President, Executive VP of Merchandising, VP of Operations. * Evaluated, advised and implemented new methods to increase fulfillment at peak times, including training, motivation and recognition with sub contracted employees, resulting in increased fourth quarter billing, decr...

Tags for this Online Resume: Billing, Merchandising, Packaging, Retail, operations, catalog, eCommerce, Vice President, Sales, Logistics

Transportation Manager, Ontario, CA

Professional with 15 years experience in Transportation, Operations, and Supply Chain Management. A Team focused leader that promotes collaboration across functional areas and continuous improvement to achieve goals and improve customer satisfaction throughout the Supply Chain.

Tags for this Online Resume: transportation manager, logistics manager , traffic manager

Quality Engineer

I am looking for a Manufacturing or Quality Engineering position with responsibility for pre-production engineering design review responsibilities with product transition to production. Review of Qualification Testing results for pre-production Root Cause Analysis and product improvements and then following release to production with ongoing responsibilities would include review of non-conformances with effective Correctiv...

Tags for this Online Resume: Root Cause Analysis, ISO, Corrective Actions, Support, Quality Assurance, Software, Training, Test, Control Systems, ISO 9001

Featured Profile

Vice President of Global Sales and Business Development

Dynamic Vice President of Global Sales and Business Development with more than 20 years of International Sales and Marketing experience. Demonstrated expertise driving globally-aligned small and large businesses to achieve optimal sales and profit goals. Proven experience identifying and leveraging strategic business opportunities to expand market coverage, grow revenues and increase profit margins. Skilled at providing sa...

Ideal Companies: Small, Medium and Large Companies in IT and enterprise software solutions, consumer goods and electronics, manufacturing and retail, digital media, professional and business services

Tags for this Online Resume: VP of Sales and Business Development

Manager

SUMMARY Professional IT Help Service Desk / Service Desk Manager with extensive experience in Incident Management, Service Level Management, Problem Management, Desktop / Help Desk development and management. Implemented CMDB and other ITIL standards in the areas of Incident Management, Change Management, Service Level Management and Problem Management. Special expertise with call-tracking applications, automated call distr...

Tags for this Online Resume: Change Management, Microsoft Change Management, Management, Desktop Computer, Service Desk, Help Desk Manager, Windows 7, Help Desk, Remedy, ITIL V3, Incident Manager, Change Manager, Serivce Manager, 3D Modelling, Computer Graphics, Animation, Illustration, Film, Themed Environment, Theme Park, Scultptor, Set Design, Museum, Scenic Artist

Project Manager - 16 Years of Experience - Near 20640

SUMMARY HIGH-PERFORMING MANAGER WITH MORE THAN 17 YEARS IN a managed services / help desk ENVIRONMENT PROVIDING 24/7 SUPPORT MANAGING MULTIPLE LOCATIONS and PROJECTS ENSURING timely completion and delivery of REQUESTED SERVICES. ACCOMPLISHMENTS * Improved customer satisfaction from 85% to 91% (IMF) * Interfaced with hardware/software engineers to provide permanent solutions for recurring issues (HHS) * Developed standard se...

Tags for this Online Resume: Support, Technical Support, Help Desk, Management, Active Directory, Email, Microsoft Active Directory, Microsoft Windows, Service Desk, Project Manager

Operations Manager

An aggressive and professional individual with management skills. Creative problem solver team builder with analytical skills. Computer literate. Supply Chain experience in Demand/Supply Planning Materials Management in the manufacturing environment and Pharmaceutical business in the US and Latin America. Deep knowledge of local Regional and Global Supply Chain levels. Accomplishments Summary * Improved the S&OP process and...

Tags for this Online Resume: Manugistics, Manufacturing, Demand/Supply Planning, Inventory Control, Scheduling, Life Cycle Management, Production Control, Forecast, Supply Chain, Distribution, Logistics, S&OP, Customer Service, Management, Nationwide

Clinical Quality Assurance

SUMMARY A results-oriented and performance-driven operation leader with extensive experience in the medical device and in-vitro diagnostics and treatments in healthcare industries. Consistently delivers improvements in customer satisfaction, quality, and product performance. Possesses well-developed analytical skills and an ability to synthesize data into meaningful information for the organization. Close attention to detai...

Tags for this Online Resume: Manufacturing, Product Development, Hematology, Quality, Quality Assurance, Quality Control, Support, Technical Support, Test, Corrective Actions

Operations - 10 Years of Experience - Near 33629

To secure a position with a well-established organization with a stable environment that will lead to a lasting relationship in the field of technical Operations and where my experience can be utilized to improve customer satisfaction and results. Multi-faceted, efficient & reliable professional with 12 years of experience, which 7 have been in management in the technical operations, with residential customer and small busi...

Tags for this Online Resume: Customer Service, Noise, Policies and Procedures, Propagation, Rf, Business Skills, Evaluate, Management, Pricing, Sales

Application Support - 15 Years of Experience - Near 30518

Lindsey functions as the primary support resource in the production support organization for one or more Health Care Applications. She is responsible for the performance reliability and optimization of specified key production Health Care systems and processes. The PS Team functions as the key contact for the organization on all production issues associated with the assigned system and processes. Angela performs data analys...

Tags for this Online Resume: Documentation, C Programming Language, C Shell, IBM, Management, Manufacturing, Microsoft, Microsoft Windows, Shell Script, Troubleshooting