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Online Resumes with "ITSM "
Senior IT Technology Management Professional - 9 Years of Experience - Near 53186
I have an exceptional record of success in the management of domestic and global IT operations, and special expertise in reducing costs and improving operational efficiency. I am experienced at overseeing technical support, project management, system implementation, compliance, telecom, and risk management functions, and I possess a strong background in the healthcare, banking, and retail sectors. I excel at managing multi-...
Ideal Companies: IT Governance, Strategic Planning, Budget & Cost Control, Innovation, Business Analysis, Process Redesign, Service Delivery, Solution Development, Technology Upgrades & Deployments, Ethical Hacking, LIS Systems, Customer Service, System Automation, Data Management, IT Security, Process Development, Infrastructure, Technical Skills: Windows, Windows Server, AIX, Control-M, ITSM, Service Now, MS Project, Visio, MS Exchange, Active Directory, Active Sync, Symantec Ghost, Anti Virus Systems, VMware, HL7, Databases, WSUS, PDAs, Smart Phones, Tablets, PCs, Laptops, Switches, Cabling, Wireless Networking, Routers, Servers, JGA, HTML
Tags for this Online Resume: Management, Documentation, Help Desk, Inventory, Procurement, Project Management, Desktop Computer, Disaster Recovery, IT Governance, Strategic Planning, Budget
Sr. Program Manager - 15 Years of Experience - Boston, MA
CAREER SUMMARY: A performance oriented Senior Level Manager with 15+ years' experience, offering a unique balance of technology skills, business acumen, leadership and personnel management. Proven track record for defining, building and optimizing best-in-class IT infrastructure, data center operations and customer support technologies and processes. Demonstrated history of team building and gaining the most from IT resourc...
Tags for this Online Resume: Infrastructure, Leadership, Financial, Vendor Management, Program Manager, Compliance, Risk Management, Information Security
Manager - 16 Years of Experience - Near 85308
16 years of experience in an IT support management role looking to transition into an executive leadership position in Information Technology
Tags for this Online Resume: ITSM, ITIL v3, SCCM, Project Management, Leadership, Business Oriented, Networking
Quality Assurance Specialist - 10 Years of Experience - Near 08830
Areas of Expertise Gap Analysis & Readiness Review Business Process Improvement Product Process Quality Assurance Process Performance Prediction Modeling Business Continuity & Sustenance Customers' Satisfaction Analytics Disaster Recovery Management Compliance & Risk Management QMS Trainings & Deployment Standard Work & Feedback Improvement A decade of meticulous experience and progressive journey in the System and Software...
Tags for this Online Resume: CMMI, Compliance, ISO, Process Improvement, Audit, Automotive, Manufacturing, Product Development, Quality, Quality Assurance
Business Analyst - 20 Years of Experience - Near 20832
responsible for creation - Pension Benefit Guaranty Corporation responsible for creation - Pension Benefit Guaranty Corporation td01011957@aol.com - 3017742072
Tags for this Online Resume: ITIL, ITSM, Process Engineer, Direct, TQM (Total Quality Management), Management, COBIT, Itil, Project Management, Project Manager
Manager - 18 Years of Experience - Near 76135
Professional Summary Process driven IT leader, specializing in developing, implementing, and managing all areas of Service Management, IT Operations and Production Support. Attention to detail with emphasis on process efficiency, quality, customer satisfaction, metric analytics and lowering overall operational expenses.
Tags for this Online Resume: Problem Managemet, Asset Management, Itil Expert, Management, ITSM Service Management, Service Cataloge, Change Management, Production Assurance, CSS, Desk Top Support
Project Manager - 15 Years of Experience - Near 45011
CAREER SUMMARY: I managed diverse teams with personnel of different nationalities in different offices on the West African sub region for IT projects and support tasks in our offices. My experience includes but is not limited to: * Amazon Web Service Free Tier - EC2, S3, CloudFront, ELB * Management of IT teams, identifying and remediation of business challenges with relevant IT support project and services. * Cisco telepre...
Tags for this Online Resume: Infrastructure, Local Area Network, Networking, Information Technology, Security, Distribution, Enterprise Resource Planning, Hub, Microsoft Windows 95, Planning
Quality Assurance Specialist - 8 Years of Experience
Professional Summary * Over 8 years of IT experience in Software Quality Assurance and Testing * Experienced in Agile and Waterfall project management methodologies, SDLC, testing methodologies, QA strategies, processes and tools * Expertise in gathering business requirements and creating Test Plans and Test Scenarios * Expert in defect management including logging and tracking defects and reports. * Strong background in sy...
Tags for this Online Resume: Test, Test Cases, Test Plans, Business Requirements, HP, Quality, Quality Assurance, Quality Center, Regression Testing, Structured Query Language
System Administrator - 2 Years of Experience - Near 77407
Summary MICROSOFT CERTIFIED SYSTEMS ADMINISTRATOR with extensive network technical experience in the IT field, emphasizing network administration and Server support. Excellent problem solver with strong communication, and interpersonal skills. * Diagnosis and Troubleshooting * LAN and WAN Administration * TCP/IP * Active Directory * Client-Server Technology * DNS/DHCP * Microsoft Clustering * Virus Prevention * Desktop Supp...
Tags for this Online Resume: Desk Top Support, Desktop Computer, Router, Systems Administrator, Troubleshooting, Microsoft, Servers, Dell, Disaster Recovery, Hewlett Packard, VMware ESXi
Project Manager - 15 Years of Experience - Near 80829
SUMMARY Accomplished project management professional (PMP), with proven expertise in program and project management, release management, business analysis, risk and change management for all phases of Software Development Life Cycle (SDLC), Infrastructure Management and Cloud Computing. Extensive experience providing project oversight and leading cross-functional teams in Waterfall, Agile and ITIL environments. A highly eff...
Tags for this Online Resume: Web, Web Technologies, Acceptance Testing, Best Practices, Business Analysis, Project Management, Business Continuity Planning, Call Center, Client/Server, Customer Relationship Management
Project Manager - 10 Years of Experience - Near 10956
Qualifications * Developed Change Management strategies. Communicated and implemented project strategy and deadlines. Established policies and procedures and reviewed process regularly for continual improvements. * Conducted weekly change advisory board (CAB) meetings with stakeholders focusing on severity, outages, and risks. Improved change management workflow resulting in expedited approvals and reduced deployment delays...
Tags for this Online Resume: Management, Process Improvements, Test, User Acceptance Testing, Version Control, Acceptance Testing, Business Requirements, Documentation, Information Technology, Regression Testing, Change Management, Release & Build Management, Project Managment
Business Analyst - 20 Years of Experience - Near 92029
SUMMARY OF QUALIFICATIONS Energetic and highly experienced technical professional with the ability to lead diverse teams of professionals to new levels of success, in a variety of highly competitive technological industries, cutting-edge markets, and fast-paced environments. Possesses strong business qualifications combined with two decades of hands-on experience in Information Technology and Project Management. Ability to ...
Tags for this Online Resume: Documentation, Help Desk, Information Technology, IT Manager, Management, Project Management, Network Management, Network Operations Center, Networking, Scheduling, ITIL
