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Online Resumes with "ITSM "



Manager - 15 Years of Experience - Near 94582

Summary: A cloud computing & ITSM expert who has spent several years championing the industry-wide shift to cloud computing while helping my clients develop successful cloud migration strategies. Work closely with client teams/stakeholders to discover the current state of their IT infrastructure requirements and help them assess the feasibility & Applications suitability of migrating & operating these systems on the cloud. ...

Tags for this Online Resume: Business Development, Manufacturing, Recruiting, Services, Asset Management, Management, ROI, Toshiba, Automation, Business Analysis

Application Support - 17 Years of Experience - Near 80205

SUMMARY Experienced Operations Systems Analyst with 20+ years in Information Technology, Operations, Billing, and Vendor management. BSS/OSS, ITIL (foundation), ITSM, Service Now, eTOM. Strengths include the proven ability to adapt to changes in the workplace, work well independently or as part of a team. Being detail oriented and producing quality work with consistent results. Technical Proficiencies Billing: Martin, CBP, ...

Tags for this Online Resume: Billing, Voice, Management, Ds3, Install, Order Entry, Customer Accounts, Troubleshooting, User Datagram Protocol, Vendor Management

Manager

Areas of Expertise * Business Continuity Planning (cert) * Operational Risk Management (cert) * ITIL/ITSM Service Delivery (cert) * Incident Management / Disaster Recovery * Vendor Management * KPI/KRI Development * Project Management * Change, Release, Problem Management * Staff /Management Development * Comprehensive Staff Assessment * Operational and Strategic Planning * Budgeting / Forecasting

Tags for this Online Resume: Support, Technical Support, Management, Project Management, Documentation, Help Desk, Risk Management, Business Contingency Planning, Call Center, Itil

Network Engineer

SUMMARY * Well versed with ITSM processes, certified ITIL Service Operations Intermediate and ITIL Foundation 2011 * Experience of communication with customer and senior management regarding all sorts of technical and process related matters * Sound knowledge of IT infrastructure and applications

Tags for this Online Resume: Routers, Wide Area Network, Banking Industry, Management, Switches, ACLS, Chicago, Border Gateway Protocol, Documentation, Local Area Network, ITIL, CCNA, Incident management, Change Management, Problem Management, Triage, Process

Manager - 20 Years of Experience - Near 48185

Tags for this Online Resume: ? Vendor Management, Information Technology, Delivery Management, ? Disaster Recovery, ITIL, ? Root Cause Analysis, Incident Management, ITSM, Microsoft Project, Problem Managment, Change Management

Network Engineer - 20 Years of Experience - Near 30047

SUMMARY An accomplished Information Technology management professional with over 30 years of experience in multi-site, multi-host, networked environments. Highly knowledgeable in many IT areas as well as business principles and processes. An innovative individual who has an excellent sense of teamwork to get results by instilling commitment, trust, fairness, and loyalty. ITIL version 3 certified with very good understanding...

Tags for this Online Resume: Communications, Engineering, Networking, Support, Transmission Control Protocol/Internet Protocol (TCP/IP), Wide Area Network, Technical Support, Local Area Network, ITIL

Software Engineer - 15 Years of Experience - Near 62629

Summary IT Professional management with 15 years of IT Architect experience specializing in WebSphere installation and administration (WAS/WPS/WCM) and several years of ITSM and ITIL V3 best practices process implementations. Demonstrated ability to integrate IT with business functions among diverse groups across the enterprise. WebSphere, Lotus, and ITIL Expert certifications. Published in IBM journals.

Tags for this Online Resume: Infrastructure, CSC, Documentation Expert, Enterprise Software, IBM WebSphere, Lightweight Directory Access Protocol, Linux, Security, Software, Lotus, ITIL V3, Process Integration, Change Management, ITSM, Vendor Management, Asset Management, Continual Improvement, ALM, SAP Integration, BMC Remedy Force, HTTP Servers, Scripting, IT Risk management, Leadership, Pharmaceutical, Insurance, Windows Integration, Solution Design, Workflow analysis, Published

Project Manager - 17 Years of Experience - Near 96817

Tags for this Online Resume: Disaster Recovery, Security, Consulting, Information Security, Information Technology, ITSM, Desktop Computer, Help Desk, Management, Microsoft Outlook, ITIL, Process Development, Remedy, ServiceNow, ERP

Software Engineer

Tags for this Online Resume: SQL, UNIX, Linux, Windows, IT Service Management, ITSM, vi, HTML, Workload Automation, AutoSys, EasyVista, Installation, Administrator, Support, Job Scheduling, Service Desk, Analyst

Project Manager

SUMMARY OF QUALIFICATIONS Analytical, results-oriented Executive-Level Program Manager with 20+ years' progressive experience within the technology and architectural/construction industries. Adept at serving as a key member and leader in effective delivery of initiatives, strategic projects, and overall management and administration. Skilled in practical application of ServiceNow alongside the development of roadmaps, shapi...

Tags for this Online Resume: Management, Architectural, Information Technology, Infrastructure, Proposal Development, Audit, Best Practices, AT&T, Cadence, ServiceNow, Denver

Network Architect - 20 Years of Experience - Near 30066

SUMMARY: Wardell Henley has over 30 years experience, in Corporate Information Security, High Level Architectural Infrastructure design, and Project Management, Providing an Enterprise Collaboration of People, Process, and Technology, from a Strategic, Tactical, and Operational perspective. Strategic Recommendation, Design and Implementation of Functions, Departments, Processes, Roles, Responsibilities, Compliance, Governan...

Tags for this Online Resume: SIEM / ITIL/ ITSM/ CMMi, Management, Accounting, Information Security, Oracle, Security / platform / applications, infrastructure, network, cloud, cyber, Consulting, Infrastructure, Architect / principle / analysis, Audit, Sarbanes Oxley, Hipaa, PCI, GLBA, Risk, Assessment, disaster recovery / Business Continuity

Project Manager - 14 Years of Experience - Near 19446

reverse chronological order) CAREER HIGHLIGHTS * Reporting into Executive Leaderships - Executive Director at Amgen Inc, Senior Director at Sanofi etc * Engagement and Customer management - At Sanofi for Cognizant * Program and Project Management - Scoping, Planning, Execution and Closing * Subject Matter Expertise - US Pharmaceutical Contract management and Chargebacks * Mainframe Projects - Requirements, Design, Coding & ...

Tags for this Online Resume: Business Development, Cobol Programming Language, IBM DB2 Database, Informatica, Job Control Language, Oracle, Pricing, Management, Project Management, Project Manager, Pharmaceuticals