Description
SUMMARY OF QUALIFICATIONS Analytical, results-oriented Executive-Level Program Manager with 20+ years' progressive experience within the technology and architectural/construction industries. Adept at serving as a key member and leader in effective delivery of initiatives, strategic projects, and overall management and administration. Skilled in practical application of ServiceNow alongside the development of roadmaps, shaping and establishing processes, and ensuring high quality day-to-day management oversight for multiple functional business areas. Proficient in harmonizing project and program components, managing interdependencies, resource availability, budget allocation, and sequencing to best deliver objectives to meet business commitments against operational constraints. Committed to acting upon organizational and ITSM Best Practices, motivating high-performing teams, and ensuring alignment. Exhibits high quality communication and organization skills and holds language fluency in English, Spanish, French, and Portuguese.
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