Description
Summary IT Professional management with 15 years of IT Architect experience specializing in WebSphere installation and administration (WAS/WPS/WCM) and several years of ITSM and ITIL V3 best practices process implementations. Demonstrated ability to integrate IT with business functions among diverse groups across the enterprise. WebSphere, Lotus, and ITIL Expert certifications. Published in IBM journals.
Accomplishments
Highlights:
Keywords
- Infrastructure
- CSC
- Documentation Expert
- Enterprise Software
- IBM WebSphere
- Lightweight Directory Access Protocol
- Linux
- Security
- Software
- Lotus
- ITIL V3
- Process Integration
- Change Management
- ITSM
- Vendor Management
- Asset Management
- Continual Improvement
- ALM
- SAP Integration
- BMC Remedy Force
- HTTP Servers
- Scripting
- IT Risk management
- Leadership
- Pharmaceutical
- Insurance
- Windows Integration
- Solution Design
- Workflow analysis
- Published
