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Online Resumes with "ITSM "



ServiceNow Administrator - 27 Years of IT Experience - Near 64152

Excellent ServiceNow and/or Remedy Administrator. Expert in IT Service Management. Infrastructure maintenance/setup experience.

Tags for this Online Resume: Troubleshooting, Remedy, Systems Analyst, Information Technology, Support, ServiceNow, Change Management, ITSM, Asset Management, Incident Management, Problem Management, Release Management, Administrator, Service Management, SQL

Engineer - 20 Years of Experience - Near 20147

SUMMARY OF QUALIFICATIONS Developer to Division Director to Chief Technology Officer, Technical VP, BTG/L-3Com (23 years) * Experienced in management, software development, software systems engineering, testing, production, delivery * Developed and implemented Agile Development process for Defense Information Systems Agency (8 years) * Scaled Agile for Directorate * Provide process overview, specific procedures, templates a...

Tags for this Online Resume: Configuration Management, Configure, Enterprise Architecture, Focus, Infrastructure, Integrate, Leadership, Management, Planning, Requirements Management, Certified Agile Scrum Master, Chief Engineer, Lead Systems Engineer, Program Manager

Application Support

Experienced with imaging machines using Norton Ghost, CloneZilla, Acronis True Image and MDT software deployments * 5 + years of Remedy, Service Now, and HP Service Manager ITSM ticketing system experience * Experience with rack and stacking in data centers Familiarity with asset management tracking * Microsoft Active Directory (Revocation, assignment, account lockouts) * TPAM checkout and approval requests for domain admin...

Tags for this Online Resume: Android, Apple, Microsoft Outlook, Microsoft PowerPoint, Troubleshooting, Dell, Active Directory, Cisco, Cisco Switches, IDF

Project Manager - 20 Years of Experience - Near 25404

enterprise Responsible for directing a team of Enterprise Engineers on the architectural design and implementation of CA Unicenter for a coast to coast Network Operating Center (NOC). Architect the implementation of the CA Unicenter r11.x & r12.x suite, which includes, but not limited to, the following options: Unicenter NSM Unicenter Client Management Unicenter Cohesion eTrust Admin Option eTrust Access Control eTrust Intr...

Tags for this Online Resume: webMethods, Extensible Markup Language (XML), Firewall, Health Insurance Portability And Accountability Act, HyperText Markup Language, Integrate, Itil, cloud, cmdb, ITAM, ITSM

Manager - 20 Years of Experience - Near 25414

Tags for this Online Resume: Amazon Web Services, Black belt, Business Management, Green Belt, Itil, Management, PMP, Project Management, SCRUM, Scrum Master, ITSM, IT Service Management, OLA, SLA, IT Service Level Manager, IT Service Catalog Manager, IT Requirements Manager

Senior IT Manager

PROFESSIONAL SUMMARY DATAPREV - Empresa de Tecnologia e Informações da Previdência Social, RJ Public Company with five System Development units and three data centers. Among other services, processing the monthly payment of circa 32 million pension benefits and managing the National Social Information Database (CNIS), which is composed of 26.6 billion cadastral and labor information of the Brazilian citizen. IT Services Man...

Tags for this Online Resume: pmp, it jobs, pmo, unified communication, itil, Project itil pmp pmo erp saas cloud implementation

Project Manager - 13 Years of Experience - Near 94544

SUMMARY: 10 years in Project Management at project-level and lead level in IT Industry/Data Centers/Infrastructure/integration points/ITSM/In IT Industry for 17 years

Tags for this Online Resume: Networking, Microsoft Visio, VISIO, Connectivity, Engineering, SAN (Storage Area Network), Sun Solaris Operating System, Border Gateway Protocol, Configure, Distribution, agile, software, java, linux, html, it jobs

Manager - 18 Years of Experience - Near 46032

PROFESSIONAL SUMMARY A Senior Business Consultant of 17 years' experience with extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, strategic technology infrastructure planning, and developing cost effective solutions to meet customer business requirements. Dedicated ITIL and Global Service Desk, Service Delivery Manager, thrives in dynamic, challenging and fast-paced professiona...

Tags for this Online Resume: Planning, CSC, Infrastructure, Management, Outsourcing, Change Management, Kaizen, Support, TFS, Business Requirements

Software Engineer - 2 Years of Experience

• A technical professional with 2 years of hands-on experience in BMC Remedy and ITSM applications with proven success in leveraging technical functionality to enhance operational capabilities. ITIL Foundation Certified. • Accomplished recent graduate with academic exposure in implementing best Software Engineering practices in Requirements Gathering Analysis using Microsoft Office and UML models.

Tags for this Online Resume: Management, Remedy, Root Cause Analysis, Support, Common Gateway Interface, Java Programming Language, Jdk, Microsoft, Microsoft Excel, Microsoft Office, sql, ibm watson, AWS EC2

Systems Analyst, Cincinnati

I am an experienced IT professional with a passion for data analysis, systems integration, client-facing relationship development and application support.

Tags for this Online Resume: Business Analysis, UNIX, SQL, XML, Project Management, Agile, Waterfall, ITIL v3, JIRA, ITSM, Websphere, TCP, Analytics, Microsoft, HP-UX, System Administration, Client Technical Support

Infrastrucute Support, Change Management, Crisis Management, Problem/Incident Management, Working across matrixed teams,

Looking for a rewarding IT position at a company where I can be accountable for ownership and direction setting in support of enterprise goals.

Tags for this Online Resume: Infrastructure Technology, Project Management , ITIL Certification , Scrum Master Certification , ITSM, Change Management , Management, Analytical Skills, Leadership, Services

IT & Management Consulting, M&A, and Private Equity Professional with Extensive Strategy, Business Development, Implementation, and Operations Expertise

Tags for this Online Resume: Alignment of Business and IT Missions & Strategies, Analytics, Application Development, Asset Management, Asset Valuations, Best Practices, Big Data, Business Development, Business Intelligence, Business Process Reengineering, BPR, Business Strategy, Change Management, Cloud Computing, Consultative Sales, Consulting, Cross-Functional Team Leadership, Customer Relationship Management, CRM, Due Diligence, Enterprise Application Integration, EAI, Enterprise Architecture, Enterprise Resource Planning, ERP, Enterprise Software, Financial Analysis, Forecasting, IT Service Management, ITSM, IT Strategy, Investment Analysis, Investment Strategy, Key Performance Indicators, KPI, Knowledge Management, Managed Service Provider, MSP, Mergers and Acquisitions, M&A, Operations, Operational Efficiency, Operational Excellence, Operations Management, Organizational Development, Portfolio Management, Private Equity, Profit and Loss, P&L, Program Management, Project Management, Regulatory Compliance, ROI, Sales, Salesforce, Sales Management, Security-Oriented Architecture, SOA, Staff Development, Staff Management, Supply Chain, Systems Integration, Training and Development, Training Delivery, Account Management, Client Management, Client Relations, Client Relationship Management, Crisis Communications, Crisis Intervention, Crisis Management, IaaS, Key Account Management, Major Account Management, National Account Management, PaaS, Public Speaking, Risk Assessment, Risk Management, Risk Mitigation, SaaS, Solutions Selling, Strategic Business Planning, Strategic Communications, Strategic Partnerships, Strategic Planning