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Online Resumes with "ITSM Service Management"
Director / Manager - IT - ERP - 15 years in Enterprise IT Deployments - Pittsburgh
I have been an IT leader for more than 15 years, ranging from initial programming and configuration to full responsibility of large implementations My entrepreneurial attitude, strong leadership in building cohesive teams, as well as business process improvement resulted in a clear progression of increased responsibility.
Tags for this Online Resume: Pittsburgh, SAP, Manager, Director, Information Technology, Innovative, ERP, IT, SDLC, RFP / RFI, Service Level Agreements SLA, ITSM IT Service Management, IT Business Case Development, Governance, Change Control / Quality Assurance, Consulting, Staff Development, Mergers Acuisitions Restructuring
Director of Global Information Technologies - 20 Years of Experience - Anywhere in the US
An enthusiastic, results-driven IT Leader with over 20 years of experience in strategic planning, global information systems configuration and implementation, telecommunications, and technical services. An articulate communicator and analytical problem solver capable of translating technological processes into business and financial solutions while identifying deficiencies and potential risks in order to increase security, ...
Ideal Companies: My passion calls me to serve in a non-profit, where I can serve a community.
Tags for this Online Resume: CTO, CIO, Enterprise Architecture, Business Technology, Executive Leadership, Recruiting, Non Profit, Strategic Planning, Financial Management, Service Management, Data Center, Cloud Computing, Virtualization, Process Improvements, Organizational Leadership
Manager - 18 Years of Experience - Near 76135
Professional Summary Process driven IT leader, specializing in developing, implementing, and managing all areas of Service Management, IT Operations and Production Support. Attention to detail with emphasis on process efficiency, quality, customer satisfaction, metric analytics and lowering overall operational expenses.
Tags for this Online Resume: Problem Managemet, Asset Management, Itil Expert, Management, ITSM Service Management, Service Cataloge, Change Management, Production Assurance, CSS, Desk Top Support
System Engineer - 0 Years of Experience
* * * J&J Enterprise Desktop environment L3 SME Desktop incident troubleshooting, root cause analysis and resolution Vendor Management Technical documentation / Knowledge Management ITSM Service Management (core, change, incident, problem, request, service catalog) ITIL v3 Intermediate ServiceNow Certified System Administration TECHNICAL PROFICIENCIES * * * * Platforms: Windows 7 / 8 / 10 / XP / Vista, Android, MAC OS Appl...
Tags for this Online Resume: Security, Services, Connectivity, Desktop Computer, Microsoft, Microsoft Outlook, Regression Testing, Test, Applications, Network Operating System
