An enthusiastic, results-driven IT Leader with over 20 years of experience in strategic planning, global information systems configuration and implementation, telecommunications, and technical services. An articulate communicator and analytical problem solver capable of translating technological processes into business and financial solutions while identifying deficiencies and potential risks in order to increase security, accuracy, and reliability. A skilled relationship manager who excels at cultivating mutually beneficial partnerships and motivating others to boost teamwork, efficiency, and performance. A strategic leader who drives enterprise-wide cost efficiencies while improving customer satisfaction through ongoing support, training, and needs assessment.

COMPANY	POSITION HELD	DATES WORKED
American Society for Quality (ASQ)	Director of Global Technologies	3/2014 - 10/2015

Highlights:

ASQ- Increased profitability by developing and implementing more efficient, cost-effective systems and configuring the appropriate IT infrastructure to meet current and future requirements. Improved security, accuracy, and reliability through executing network upgrades, SAN storage expansions, and architecting a plan to migrate the in-house datacenter to a fully redundant global datacenter. Ensured the IT group architected valuable member business solutions, including marketing, operations, and financial management, and provided user training and issue resolution in support of customer needs and requirements. YMCA of Merropolitian Milwaukee- Positioned the YMCA of Metropolitan Milwaukee as a world class organization by providing vision and leadership for developing and implementing information technology, compliance, and security initiatives. Reduced Total Telco budget from $250K per year to $145K and became the first nonprofit to migrate 17 locations from individual key systems to Cisco CallManager VOIP. Lead the development team for eight YMCA locations to manage the maintenance and new development of an AS/400 Application (YMetro). Effectively managed a $1.5M annual budget for both operations and capital expenditures as well as individual project budgets from $200K to $2M. Exceeded set goals through individual and group coaching and mentoring, ongoing training, and team Increased profitability by developing and implementing more efficient, cost-effective systems and configuring the appropriate IT infrastructure to meet current and future requirements. Improved security, accuracy, and reliability through executing network upgrades, SAN storage expansions, and architecting a plan to migrate the in-house datacenter to a fully redundant global datacenter. Ensured the IT group architected valuable member business solutions, including marketing, operations, and financial management, and provided user training and issue resolution in support of customer needs and requirements C Level Insight - Consulting - Assisted the Board, CEO, and CFO of the YMCA of Dane County on strategic direction for both technology and business processes as Interim CIO and Architect. Completed several potentially failed unfinished projects and recruited and trained a new Director of IT, who later became the COO/CIO. Completed and successfully delivered several failed projects in collaboration with American Orthodontics as BT Project Manager and Architect. Guided the Forest County Potawatomi as Interim CIO and Chief Architect as they transitioned to an internal IT department. This included staffing and completion of several large projects as well as recruiting and training a new Director of IT with an established path to CIO.

Companies I like:

My passion calls me to serve in a non-profit, where I can serve a community.

• CTO
• CIO
• Enterprise Architecture
• Business Technology
• Executive Leadership
• Recruiting
• Non Profit
• Strategic Planning
• Financial Management
• Service Management
• Data Center
• Cloud Computing
• Virtualization
• Process Improvements
• Organizational Leadership

AREAS OF EXPERTISE Business Technology * Enterprise Architecture * Team Leadership * Organizational Leadership Volunteer Leadership * Coaching & Mentoring * IT Operations * Network Operations Business System Analysis * Infrastructure Configuration * IT Financial Management * Strategic Planning ITIL/ITSM Service Management * Data Center Optimization * Server/Desktop/Application Virtualization Process Improvements * Telecommunications Management * Technical Project Management Change Management * Portfolio Management * Effective Issue Resolution * Articulate Communication