Qualifications * Developed Change Management strategies. Communicated and implemented project strategy and deadlines. Established policies and procedures and reviewed process regularly for continual improvements. * Conducted weekly change advisory board (CAB) meetings with stakeholders focusing on severity, outages, and risks. Improved change management workflow resulting in expedited approvals and reduced deployment delays. Maintained standards and procedures for project, change & release management. * Solid experience and knowledge of Project Management methodologies, principles. * Experience supporting Internal Infrastructure and Vendor-driven changes. * Management of large IT projects including critical and highly visible regulatory programs, system migrations, application upgrades and major system releases. Developed and enhanced Key Operating Procedures, and implemented workflow enhancements to streamline processes. * Diligent follow-through on project activities and daily tasks ensuring timely completion and accuracy. * Created and managed key artifacts including project plans, risk assessment documents and audit evidence. Identified, documented, and prioritized plans to mitigate risk related to IT compliance. * Effectively integrated regulatory program with global change management process, enforcing compliance and approvals for production deployment and escalation of non-compliant instances. Developed methodology to track, follow-up and report on audits finding and compliance issues for remediation. * Well versed in Project Development Life Cycle Proficient with IT Service Management (ITSM) Microsoft office software Project Management Source Code Management Configuration Database Change Management ServiceNow Disaster Recovery and Crisis Management planning.

Highlights:

• Management
• Process Improvements
• Test
• User Acceptance Testing
• Version Control
• Acceptance Testing
• Business Requirements
• Documentation
• Information Technology
• Regression Testing
• Change Management
• Release & Build Management
• Project Managment